MP
Magnus P
Active since Aug 2020
8
Reviews
0
Industries
Reviews
8 reviews2 weeks ago
Absolute nightmare! ******* billing after cancellation, zero communication, and daylight *******!
If I could give VA Connect zero stars, or negative stars, I would. Dealing with this company has been an absolute nightmare. They are completely ***********, or they are intentionally running a billing ****. I cancelled my contract within the legal 7-day cooling-off period all the way back in February 2026. The devices were physically collected from my office by their couriers (DSV) that exact month. I even paid a pro-rata settlement fee of R1,056.00 in February to completely square away the account. Yet, months later, they are STILL *******ly debiting and billing my account (Account: BA120696931)! They hit me with R1,017.68 in March. They hit me with R977.19 in April. And now I am sitting in May waiting to see what else they try to ***** from my account. They are charging me for a Samsung Galaxy A16 and a Samsung Galaxy A56 5G, along with multiple monthly subscriptions (Mega Flex, Yellow Plans) that I DO NOT HAVE. I haven't had the hardware for months! Their excuse? "It's billed in arrears." Arrears doesn't cover two full months of phantom service on returned devices! I have opened an official dispute (Ref No: 1-64546486110), and trying to get a straight answer or a full reversal out of their support team is like talking to a brick wall. They completely ignore the DSV collection logs and keep sending invoices for services it is physically impossible for me to use. This is disgusting customer service and *****ulent billing practice. Do not trust VA Connect with your business or your bank details. Fix my account, reverse every single cent you have *******ly charged me since February!
0 replies
2 months ago
Poor services when it come to Sanlam
I have trying to get hold of Sanlam regarding a transfer of RA fund out of Sanlam but no luck getting hold of them via Email of Phone of Whatsapp. I have been on calls longer then 2hours waiting for someone to take the call. Really poor service.
4 replies
4 months ago
FORMAL COMPLAINT - BREACH OF SERVICE & IMMEDIATE CANCELLATION
Your service is an absolute joke. I’ve spent two days being ghosted on every channel—phone, email, and WhatsApp. I have been on hold for hours with zero resolution. I am trying to cancel my contract so I can get a new device, and your "radio silence" is now costing me time and money. CANCEL MY CONTRACT IMMEDIATELY. I’m done being ignored. Acknowledge this and give me a cancellation reference number NOW. #MTN #PoorService
0 replies
4 months ago
URGENT: Formal Complaint & Immediate Contract Cancellation
I am beyond appalled by the utter incompetence displayed by VASCO Connect over the last 48 hours. I have spent over an hour on hold for two consecutive days with no response. My emails are being blatantly ignored, and your WhatsApp "support" is non-existent. This isn't just poor service—it is a total failure of your operational duties. I am demanding the immediate cancellation of my online contract. Your lack of feedback is now actively preventing me from applying for a new device. I expect written confirmation that this contract has been terminated by the end of business today. If I am ignored again, I will be escalating this matter to the Consumer Goods and Services Ombudsman without further notice.
0 replies
31 months ago
MTN IS **** AND ****ED UP
MTN decided to charge Google Subscriptions on my monthly MTN account. Once I logged a query and given them proof that I do not have any subscriptions on any of my MNT cell numbers. They simply just refuse to credit me the amount as well as resolve the query. But very quick to cut off the service of there's not a payment showing. Extremely bad customer service
0 replies
38 months ago
AFRIHOST IS **** ***
I've decided to switch over from VOX to Afrihost as my home network ISP for fiber. What a *** decision. Ever since I've switched over all I've been experiencing is one problem after the othe. At first not getting the dedicated speed. Secondly to have no connectivity. Thirdly as to when it come to support just as pure as *** all. While busy with and ongoing investigation as to why I have no connectivity the whatsapp support agent advise you to change the PPPOE password and wait 30 mins. After the 30 mins you would think to resume the investigation but not no support at all after 17h30 in the evenings. But as to when it come to the month bill very greedy to take the cash, and if you dear to pay them just one day late they've already scheduled your lines termination. If you ask me I would rather go back to VOX and pay the little bit extra and get 24hours support as to with Afrihost you get *** all. PURE FIBRE SE GAT
0 replies
39 months ago
PartAmateurs - The Incompetent Parts Supplier
Only a one star because 0 stars is not an option. A parts supplier that does not know how to identify what spares a device uses even though a Model Number, Serial Number, Image of the Service Tag, and the part number for the item requested were provided. It is companies like this that hold back the Right to Repair movement and I am certain that the incorrect parts would have been supplied anyway.
0 replies
53 months ago
METER MATE **** SERVICE
Meter Mate is really not help full. I have numerous times report your Units meter box to be faulty. Even before the meter box's warranty expired. This is an on going problem since 2019/02/18 and none support from the suppliers.
0 replies
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8 (100%)