Marina Fouché

Active since Jun 2020

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9 reviews

3 months ago

Makro online is PATHETIC

Makro online is PATHETIC. 26th March Places an online order for a cast iron set that was R899. Delivery was quick. When opened box it was the wrong color (blue) but was fine with it. As I unpacked more some pots have huge chuncks of enamel out and was rusted so I requested to have product replace. They refused and said I must do a refund. Refund took about 2 weeks where the product price spiked also. So I waited till the pots was on special again. No probs. I ordered the very same pots again on the 19th April. Today 24th April after promised the order will arrive the 23rd I got parcel. 1 thing they got the the color correct. But once again was disappointed. Got the wrong size sets. For instance the pan as advertised was 3L and I got a 1Liter pan. The big pot of 4L was 3L and so I can go on. How many orders and weeks will it take to get the right order.

0 replies

Makro

3 months ago

Makro online service is PATHETIC

I dont even want to give a 1 star. They dont deserve it. 26th March Places an online order for a cast iron set that was R899. Delivery was quick. When opened box it was the wrong color but was fine with it. As I unpacked more some pots have huge chuncks of enamel out and was rusted so I requested to have product replace. They refused and said I must do a refund. Refund took 2 weeks. So I waited till the pots was on special again. No probs. I ordered the very same pots again on the 19th April. Today 24th April after promised the order will arrive the 23rd I got parcel. 1 thing they got correct was the color. But once again was disappointed. Got the wrong size sets. For instance the pan as advertised was 3L and I got a 1Liter pan. How many times do I need to refund and place order to get the correct ones

1 reply

Vox Telecom

18 months ago

Vox you are just a number but no service

Sooo... Here we go again. Vox oh Vox. First it was installation, then payment and now network? To be honest I am GATVOL at this point and rather want their product removed from my premises. After holding a call line for 40min. They gave me someone that is *********** of actually helping me with my problem. Hallo I don't have signal and if I do get signal, it's 5.56ms for a 60mps up and down. After how many restarts still nothing. So after a almost month everything ran smoothly, last night nothing picks up even try watching TV. I am this close to rather canceling their pathetic service and go with a better service provider. Because at VOX u are just a number. Want your money but no help. For 3 months I just had terrible service and can't enjoy a service I want. Pitty.... Guys please be careful because so far we just had terrible service from them.

2 replies

Vox Telecom

18 months ago

Clients are end of the line but easy to take money.

Once again if it come to client service. I already feel so bad to come and complain for the second time in just a few weeks. But it looks like if I complain here it's the only time they do respond. So we just moved to a new home. Finally after almost 3 weeks our line was up and running. Now got an invoice that we are being charged for February. As promised by a lady called Kaylen we will get the month free. (Special they are current running for people moving homes) Then got an invoice nope we are being charged. So I did a follow up via email with accounts 7 days ago. I do not qualify as I must change my cash to Debit Order. So finally did and sent the proof. Till today after sending emails and trying the whatsapp customer service nobody respond. Whatsapp line say I must talk to Thabo. He is the guy that did our order. I emailed him few time and once again this morning at 8:20 and no reply. Same with the accounts department. They only updat a ticket when I sent an email bit they never reply. Now even on the 1 invoice they want to double charge me. It's like R1416. Really? I checked today on my account still the same. I do understand that I must pay for January prorata that's perfect but now they promised and I did exactly what they wanted now for over 3 days they just ignore you. The main problem is responding to a client. I am very close to rather switch to a supplier that do care about their clients.

1 reply

Vox Telecom

19 months ago

Waiting game on terrible non verbal suppliers

On the 23rd December more that a month ahead I canceled my old line at previous home adress. Plus I ordered a new line for new home adress and got a order confirmation. (I did asked for home transfer they said no I must cancel and apply for new line) From the 3rd of Jan we tried following up after no success. The whole time they promise to call back with an update. The 9th of January when we called they said the technition was suppose to come out on the 3rd that never happend. On the 9th a lady Katlego phoned me from Vox asked me to sent picture op the frogfoot box in the home, prove of aderess and asked some questions if it a freestanding or does it have a flat ect. This morning I got another whatsapp/email confirmartion that a new order has been placed. Still nobody can tell me whats going on. On whatsapp customercare they once again asked to sent photos of the frogfoot box ect. On this stage everybody is asking for images and proof to only extent the problem and not really doing anything. After asking Katlego on email why the 2 orders I still didnt get a reply till now. Looks like you want to make money but when it come to installation ect you are nothing.

4 replies

UberEats

42 months ago

Uber Eats Sucks and do not keep up with there promotion codes.

Very upset with their discount section. Just place the order for around R212. Got a voucher for R96 off. Placed order everything fine. Even saw the amount left to pay after the discount. But then saw the full amount still went off. SERIOUSLY!!! Why advertise discounts if we still need to pay full amount. There is not even a way to cancel the order.

0 replies

Fishaways

55 months ago

Fishaways Southern Center Bloemfontein PATHETIC!

Fishaways Southern Center Bloemfontein. What a nightmare! 3rd time and orders is still wrong. We ordered 1x Hake, chips & prawn special and 1x Good Meal Hake and rice. but end up with 2x Good Meal Hake and rice for Take away. After arriving home we must go back because of wrong order. Worst was place was not even busy. only 2 customers. When we asked to speak to mananger the lady at till said they at the back and refused to call. few minutes later she said she is the mananger. She did even admitted that there is a huge problem with staff doing wrong orders. Staff off 3 seriously specially for a place that's not busy. Best was they just through the old food with the new food. All the chips full of rice. Its to gag off. Wonder how long this place will last. Previously they forgot the Calamari 1 time and Prawn.

0 replies

Affinity Health

61 months ago

Affinity Health will kill patients! Because the are just stealing your money and no service

Great service when I applied but delivering service it PATHETIC! I was rushed to hospital with pre-auth from Affinity after that it went downstream with them. Declining auth for admitting plus the hospital want R25 000 just for 3 days and not even to talk about the +R60 000 for emergency operation that they want me to pay. We drove up and down from doctor to get prove that its not a exciting condition but still got declined! They just want to take your money but do not even want to help. Everytime we phoned in for an update its a diffrent story. Think twice before using their service.

2 replies

Skills Academy

75 months ago

S****s Academy steals your money!

Perfectic! I have been struggling for months. Service is ****. 2 months before an exam the sent books. They cant even make up there mind what books I must get. Nobody wants to help. I want to cancel my studies but not before I make a payment. Seriously! I want my money back and rather to go to a college that are more that willing to help me. Please people dont ever use them. They steal your money!!!!!

4 replies

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1 Star

9 (100%)

Marina Fouché

Reviews

Makro online is PATHETIC

Makro online service is PATHETIC

Vox you are just a number but no service

Clients are end of the line but easy to take money.

Waiting game on terrible non verbal suppliers

Uber Eats Sucks and do not keep up with there promotion codes.

Fishaways Southern Center Bloemfontein PATHETIC!

Affinity Health will kill patients! Because the are just stealing your money and no service

S****s Academy steals your money!

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