TH
Terence H
Active since May 2020
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Good overall
Good and reliabe car hire with affordable prices and variety of vechicles .
1 reply
2 months ago
Overall Good service
Good service received with last rental , quick check-out and afordable pricing .
1 reply
3 months ago
Front Desk
Excellant , effecient and friendly front desk service from Gelaine Booyse
1 reply
3 months ago
Poor Customer Service
The cuatomer swrvice is poor , dont reapond to your qurries
1 reply
7 months ago
Compliment to Staff member
Excelant service from front desk agent Mubeena at OR Tambo .
1 reply
7 months ago
Black mould inside cap
Yogurt cap has black mould on the inside and it is still within the BB date which is 08/11/25
0 replies
8 months ago
*********
Had 2 rentals with woodford over the last couple of weeks , however I can confirm that I am not happy with the ********* way they do their business. I booked a vechile and at the time of collection on the 4th October 2025 I was upgraded to a much larger vechile as the specific vechile was not available. The upgraded vechile was way out of spec for my needs and this caused my selected insurance cover to be in excess of R4000 and much higher fuel consumption. I contacted the customer service of which I received no satisfactory reply so I returned the vechile one day later. The vechile I rented from around the 7th September 2025 which I returned around the 4th October 2025 picked up a nail in the tire and I am being charged R2500 in damages ? How can damages be R2500 for a puncture ? This has made me now take a decision that I will not rent a vechile with Woodford again so they have lost me as a customer
1 reply
40 months ago
0 out of 10
How useless they are , again I had items missing in my delivery. My last 3 deliveries 2 of them had missing items and yet I have not even had a reply from the previous delivery with missing items.
0 replies
47 months ago
Poor customer service and not refunding monies owed to the customer.
No response after numerous emails sent to them including whatsupps and calls made. They have to date after several months not returned any refund they owe and they added additional charges to my e-tols bills of routes I have never travelled.
1 reply
Review Distribution
5 Star
4 (33.333333333333336%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
6 (50%)