Praven B

Active since Apr 2009

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4 reviews

5 months ago

Dont Buy from Kingsmead shoes

On the 7th of March 2026 I placed a lay buy at Kingsmead shoes in Gateway Mall on a Men's Gino Pauli shoe marked at R749 (original and normal price). It's a Chocolate brown shoe that Edgars and Kingsmead have at the same price for the last 3 months that I been checking. I was in no hurry to have the shoe, so I placed a Laye buy of R249 down on the 7/3/2026.On the 15th of March I went to Edgars Pavilion, and to my amazement, I saw the EXACT same shoe marked for R499.I immediately picked it up and said I am saving R250 and might as well buy this at Edgars and cancel the Laye buy at Kingsmead Gateway. Literally 8 days after I put the Laye buy. At Edgars on the 15/3/2026 when I went to pay, at the till it was actually R449.Wow, same shoe, R300 cheaper...anyways Monday, Tuesday this week was extremely busy at work and on Wednesday evening the 18/3/2026 I go to Kingsmead Gateway at 18:05pm to cancel the Laye buy and get my R249 back. Wow...they tell me I cannot get a refund and that I must continue paying for this shoe (Imagine I got the exact same shoe this weekend for R450) and only when I finish pay my R749 then I can choose another shoe of same value. Lerato of Kingsmead said its store policy, and she can do nothing about it, and I must take it up with Kingsmead shoes Head office. She said it's a 7-day cool of period from date I paid the lay buy, but that was never told or the Laye buy terms and conditions were never explained to me. Not to mention the receipt don't even have the full terms and conditions that I received, nor is it written there, from the 7th to coming back on the 18th of the same month (4 days late of their so-called refund policy), the company refuses to refund my money, that I paid cash. Basically, they are *****ing honest people's money and are not even following the Consumer Protection act. I will take this next week to the consumer council if I don't get my refund...I don't want a voucher; I don't have to wait 6 months to fight. all I ask is my refund of R249 cash....and todays date is the 20th of March......Basically 13 days ago in Total that I placed that Laye buy.

0 replies

Bonitas Medical Fund

7 months ago

Refund Due -9 months and still awaiting

This is by far the worse medical aid company I have dealt with. I left the scheme last year April 2024.i was advised I need to wait 3 months for my medical savings to be refunded. I waited. In June they sent me a SMS with a link to fill out forms to get my refund. I filled in the forms and emailed it to them. They emailed me backing saying that I need to wait till October 2025 to get the refund as its 6 months from April. I awaited whole of October with no feedback November i resent the documents and they sent a very rude email saying they are waiting for Finance team to approve the refund. I did follow ups from November and December and they still waiting for finance to approve payment. We are in Jan 2026, and I called in today and it's the same new. Looks like the finance team don't work but knows how to send rude emails to client, yet I have been patient and sent very humble emails. I will never tell anyone to take Bonitas medical aid, as they are never efficient.

1 reply

Cartrack

7 months ago

Refund awaiting for 2 months

Last Year November 28th and November 29th , cartrack debited me twice. I have called in from November to now for my refund, to which the 7-14 working days has been over, whole of December and now we in 2026 and they saying the Ticket is still open. I will never ever take a Cartrack system again, nor will I ever prompt this company. They fast to take your money, and you will never get a refund when it's their fault.

1 reply

Massmart Retail

32 months ago

Makro Online -s and advertising

Wow ...Makro Online is absolutely usless....So I go online to buy a Braai stand last Sunday. Makro says 2-5 working days for delivery as per their site. I expected delivery by latest Friday. I called up every day from Monday trying to follow up on the order and the one call Centre agent even said they will escalate this to their team leader. Today I called and spoke to an agent only to be told is still on order Confirmed...after speaking to the agent i was further then told that they see my request i need it before Friday for a Birthday gift and that the agent the day before sent a request to the Team leader. He also then said they emailed the supplier to find out when they have stock , only to be told the supplier don't have stock and don't know when they getting stock. The agent then said if there is no stock after 2-3 weeks then they would call and tell me.When requesting for my refund and order to be cancelled , it takes 10 working days to get MY MONEY Back ...so basically my money is in there account collecting interest ??? On top of it all not a single call to tell me out of stock nor have they updated their website. Basically, false advertising!! IF they don't have stock, they should communicate this the very next day at least and apologize and refund the money...UTERR Fk** **** from Makro and Massmart group!!

0 replies

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Praven B

Reviews

Dont Buy from Kingsmead shoes

Refund Due -9 months and still awaiting

Refund awaiting for 2 months

Makro Online -s and advertising

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Praven B

Reviews

Dont Buy from Kingsmead shoes

Refund Due -9 months and still awaiting

Refund awaiting for 2 months

Makro Online -****s and **** advertising

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Makro Online -s and advertising