CV
Carel Van der Merwe
Active since Feb 2020
8
Reviews
0
Industries
Reviews
8 reviews15 months ago
Vodacom Nightmare! Never ending Problems with accounts and empty promises.
Good day Vodacom If there was a zero , I would have given zero. I am now at my end with Vodacom and disgusted to say the least.There is not a word to describe my disappointment with accounts at Vodacom. It has been 12 days since the last mail and once again no reply? a mail that has been sent to you from your vodacom store at Cape Gate regarding my account and the non stop month to month problems with this account with payments that has not been allocated, once off fees that I have paid to migrate and payments that has apparently not being received for Dec 2023, but yet again , no reply , no answer from vodacom?Yet again vodacom not getting back to me as promised, yet again vodacom not calling me back and yet again another month leaving me as the customer trying my utmost best to get this problem resolved, but left with disappointment and empty promises from Vodacom. HOW MANY TIMES DO I STILL HAVE TO GET IN MY CAR , MY PETROL AND TIME TO DRIVE TO MY NEAREST VODACOM STORE, MAKE PHONE CALLS AND SEND E MAILS BEFORE SOMETHING WILL GET DONE? THIS IS VERY BAD VODACOM!A NIGHTMARE CUSTOMER EXPERIENCE!FOR OVER A YEAR NOW I HAVE BEEN DRIVING UP AND DOWN AND MAKING CALLS , REPEATING THE SAME PROCEDURE MOTH AFTER MONTH WITH ZERO RESULTS!WHAT MORE DOES VODACOM EXPECT ME TO DO IN AN EFFORT TO GET THIS ISSUE RESOLVED?YOUR MISTAKES , YOUR MISPLACED AND UN ALLOCATED PAYMENTS!
2 replies
20 months ago
Takealot is going from bad to worse!
I have ordered two Items from Takealot and on the same day I have also ordered two items from Temu, Yesterday I have received my order from Temu that has to come all the way from China, via Johannesburg , Customs and Duty, then to Cape Town to me, Free of any delivery fee. I'm still waiting on my Takealot order which was a Reem of printing paper and a wrist watch strap. Please explain Takealot? An order that was placed with Temu the same day I placed an order with you has reached me at my front door after having to travel half way around the world,go through customs and then from Johannesburg to Cape Town reached me before a local order via Takealot. This after I'm paying for a Takealot delivery and based right here in Cape Town? I'm still waiting on my Takealot order that was supposed to be here yesterday allready.
0 replies
25 months ago
Vodacom fibre, what a failure before we even started. Do not Vancell any existing fibre contract because Vodacom will leave you unattended.
Herewith my mail I have sent to Lindiwe Dlamini two days in a row and up untill today have not responded. No response from Vodacom, but they expect me to cancell my existing fibre while they cannot even send me the correct router and ****le , and the expect me to call numbers and rectefy their error: From: CvdM <[email protected]> Date: Tue, Apr 30, 2024 at 11:42 AM Subject: Re: SO240422-334205 To: Lindiwe Dlamini, Vodacom (External) <[email protected]> Good Morning Lindiwe. Thank you for your correspondence , but I have now given up trying to reach vodacom regarding the ****le I never received as promised and part of the new fibre deal. First of all this was never an error on my side, but has now become my responsibility to fix. I am told to call a number to fix the error Vodacom has made , wow good job, lol Secondly , I have called that number ( Contact 0821904 for your back up ****le) three times already , to no satisfaction. Either i got transferred from one person to another , or the line got dropped. In total over 15 minutes of my time was wasted to fix an error on vodacom's side. Absolutely ridiculous. Then you ( Vodacom) are expecting me to cancel my existing fibre service with Cell C , but you ( Vodacom ) cant even start out by doing it right from start go? Please note that I will not cancel my existing fibre contract with Cell C until Vodacom hasn't delivered my ****le as promised and as part of the package. Unless this issue is resolved by Vodacom you are welcome for your router to be collected at the same adress delivered as I am then no longer interested in your "deal". Order No: S0240422-334205 Account number 11256125 invoice number A1017840. I have been a loyal customer of Vodacom for more than 20 years , with multiple contracts, but this is bad. Carel van der Merwe. 083 746 5149
3 replies
28 months ago
Excellent Traders yes.
What an pleasant experience with these guys. They are fast, efficient and hassle free. The owner of the business is very knowledgeable and truly knows his cars. The finance lady was amazing and hit the sweet spot. I would surely recommend Wheeltraders to all my friends and family.
0 replies
39 months ago
3M South Africa Walking the extra mile.
Great Company with Great Employees. Sue, Sanet at 3M, Sister Lizmar Carsten and Sister Danford at Panorama Mediclinic. I could not have asked for better. Always Friendly and absolutely trying their best to assist where they can. What an absolute pleasure. Thank you to all of you.
0 replies
40 months ago
Genesis Medical - Stay Far Away.
STAY AWAY!!!! Full of promises, but when it comes to pay they are quickly to throw you with rule books and rscalations for approval, anything not to pay. Want your money, but don't want to pay. Orthopedic surgeon has given all medical and viable reasons for hospital stay, but seems like genesis has better knowledge and overriding doctors decisions and then want you as customer to pay for hospital stay ect. Stay away from Genesis medical.
1 reply
63 months ago
Stay away from Voltsol & Louw Coetzee.
Voltsol - Louw Coetzee. Warning: Do not do any business with this man! Do not pay him any money, he does not deliver. He does not answer his phone or messages and will ignore all attempts to be reached. I paid him to install an 3.0V Synapses Change over inverter and 4 X 100 amp/ h batteries ,but for a month long it was excuse upon excuse, the work he did was so bad that I had to pay another electrician to redo and finish up. The electrician wanted me to call the electrical inspector as he was afraid that Louw Coetzee will be the cause of someone's house or business to burn down. 7 months down the line and the batteries are faulty ( R 9200 for batteries only ) and Louw Coetzee does not want to assist, again ignoring all calls and messages. Please do yourself a favour and stay as far away as possible from Voltsol and Louw Coetzee.
0 replies
76 months ago
FNB CAPE GATE ,WORST SERVICE EVER
Prior to going overseas to start my new job my wife and I have spent countless hours in FNB Cape gate to make sure that my banking would be flawless when abroad ,we have been sent back and forth to collect documentation , certified copies, affidavits etc ,all to make double sure she has full power of attorney on my banking and full signing powers in case anything needs to be done or adjusted in my absence working in the U.S. We have spend hours waiting in line etc ,got her her own personalised card on my account and I went back there two days before I left and double checked with the manager "Mariaan" that everything is in order ,because once Im out of the country there is no way that I can do anything due to fingerprint security log in at FNB. I specifically did this and made sure everything is good to go as I have told the staff helping me and also Mariaan over and over that I will be sending money from abroad and do not want my wife and kids to be stuck without money ,and me thousands of km's away in another country for six months. I was assured by Mariaan that everything is in order and there is nothing to worry about , besides my wife has got full signing power and Mariaan will be there to assist should anything came up. Well guess what , after the very first month I send money to my bank account ,my wife goes to FNB Cape gate and gets told that they cannot process the transaction as the need the primary card holder card , that is my card. My wife says well the primary card holder is in America with his card ,but she has full signing power and has her own personalised card for this account , on which Mariaan tells her that she needs my card and if not ,the cannot help her. My wife asked Mariaan how can she now tell her that she needs my card after all the effort we have made to make sure everything is in order , and the reply she got was even more shocking , and this coming from the bank manager , Mariaan very politely informs my wife that she did not know that it works that way and there's nothing she can do. Just like that , *****ed , Im in America and my wife in S.a with no money ,my family stranded ,and this after all we as clients has done to make sure we will have no problems. I have then went ahead and on the 19 of Dec went to FNB cape Gate to close this account due to bad service , Paid money into the account for any fees needed and requested for the account to be closed. Its now more than two and almost a half month later , account not closed and FNB threatening me with messages of legal action ,due the account being in a negative , this due to two months banking fees being charged to the account after I have closed it and paid money into the account as it might take up to an month to be closed. So thank you FNB for threatening me with legal action this after I have had no choice to close my account due to poor service and then you not closing the account and allowed it to accumulate two moths of banking fees and then wanting me to pay for that as well. Shocking ,absolutely shocking. Worst I have ever seen.
1 reply
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1 Star
6 (75%)