CF
Charles F
Active since Dec 2019
15
Reviews
0
Industries
Reviews
15 reviews8 months ago
Pathetic Service
Attention Absa, as from today onwards I am cancelling my account and moving my Salary, why did you debit my account without my authirization ? to cut a long story short. The R1900 you took from my account was the last deduction. I am moving my account with immediately; JOURNAL DEBIT RCCS BOS J 3056229287 -R 1,907.69 I will also log a formal complaint with the National Financial Ombud Scheme (NFOSA) if I dont get my money back and all social medias
7 replies
28 months ago
Best Customer Service Money Can't Buy.
Boom, Robyn Le Roux has made my month. Thank you Robyn Le Roux 😊 for the awesome, speedily feedback on my query, Home Connect is really blessed to have you as part of their team. Thank you so much Robyn Le Roux 😊😊and Home Connect.
1 reply
31 months ago
BIAS , FAVORITISM , ******
On the 21st of November 2023, one of the alexforbes customer services agent by the name of Nkosana sent me feedback on my request to update my banking details on my provident fund payout that was supposed to be paid out in December 2023. The feedback was as follows bellow as per his email received. FW: RE: BO Request : *(CAS-3971152-X8W9P9)* for Client: Charles Simon Flink has been assigned to you. Inbox Admin Attachments Tue, 21 Nov, 10:48 (13 days ago) to me Good Day Please note there is a hold on the payment due to an ongoing investigation. Feedback will be provided once the matter has been resolved. Nkosana Dhlamini Admin Team| Operations and Administration ........................................................................................................... I then rep**** to alexforbes, email trail below, From: charlieflink <[email protected]> Sent: Tuesday, November 21, 2023 11:27 PM To: Contactus <[email protected]> Cc: Enquiries <[email protected]>; Charleen Keet <[email protected]>; Erik Steyl <[email protected]> Subject: Re: Complaint: CCCC-7840 Charles Flink Retail Provident Fund M22298468 CRM:0352524 Good afternoon Contactus, Thank you for your feedback, Can you send me the following documents or recording that you have received from my previous employer. Note if you did not receive either one of the requested documents from my previous employer you are not allowed to withhold my provident fund. – Whereby I admitted in writing liability to the employer; or – Judgement has been obtained against me in any court, including a magistrate’s court. Note : I am fully aware that provident fund takes up to 3 months to payout, however my employer has sent you an email only with my hearing dismissal letter and what makes matters worse my employee did not even bother to CC me or consult me when sending an email to alexforbes to withhold my provident fund. When we do things, we must make sure that we are fair and don't be bias, I have asked my employer a million times for us to meet and talk, even at the CCMA on the 3rd of November 2023 I cried tears in front of their HR representative and asked her what did I do to deserve this. Before my dismissal, my employer arranged 6 detectives to arrest me in front of my colleagues and friends, I was humiliated, my dignity was destroyed, and I slept in a prison cell for two days because of one white lady who told them I am a syndicate. After my dismissal which was the 5th of September 2023, my employer detective asked to meet with me, I agreed because I was knew deep in my heart, I am not a syndicate, during our meeting the employer detective told me that they thought I am working with a syndicate that de*****s the employer and syndicates uses people like me in the call canters to get what they want. I have suffered emotional / mental bullying, ****** and ************** while working for the employer, the lady who got me arrested and told the detective I am a syndicate is very ****** and has caused great damage to me and my family. I am under anxiety and stress medication because of her. My employer has caused so much damage to my life I can't even explain it but I always pray that my heart finds peace and forgiveness. I have 4 kids to support, my wife is taking chronic medication, my mother in-law suffered a heart attack and stroke, I have begged my employer for mercy but because I am black, I don't qualify for mercy. My employer never approached me to sit down and find a civil way to settle this matter, I have worked for almost 5 years for the employer, I was never absent, never signed a warning, I was working Monday to Sunday, and this is what I get. Can I please request any request regarding my provident fund I must be advised accordingly, I have also CC the Ombudsman on my email. I will also lodge a formal complaint tomorrow morning with the Pension Funds Adjudicator. The media will be also involved if this continues like this. .............................................................................................................................. alexforbes feedback below on my email. On Thu, 23 Nov 2023 at 17:23, Admin <[email protected]> wrote: Good day Mr Flink, Please be advised you will need to contact Shoprite regarding this – [email protected] Should you have any further queries, please do not hesitate to contact us either on 0860 100 333 or at [email protected] Kind Regards, Lungelo Louw | Financial Services ............................................................................................................................. Shoprite blocked my provident funds with a simple email sent to alexforbes with my dismissal letter, Shoprite did not even bother to CC me on the email, they have sent alexforbes behind my back. I did not even sign on the documents that was sent to alexforbes. My family is now suffering because of alexforbes BIAS decision based on a simple email that was sent by Shoprite. I can now confidently say ****** has never ended in South Africa and there are still some people in our South African society who thinks that money and emotional bullying black give them power to do what they want. I have never in my life being so disappointed at in alexforbes. Shoprite Money Market has destroyed my dignity, my reputation and my life by getting me arrested in-front of my co workers by 6 detectives at work, they embarrassed me, they shamed me, they even went to search my car and one of the detectives had the nerve to ask me why do I drive such car ( Cherry Tiggo 4 ) they then went to my house and searched the house upside down. I was told that I am a syndicate that work with SASSA people. After my arrest and got out with bail, I was dismissed on the 5th of September 2023, Shoprite detective then requested a meeting with me, at the meeting he told me they thought I am part of a syndicate and syndicates uses people like me in the call center. I almost break down and cried but my Jesus gave me strength. .............................................................................................................................................. Shoprite got me arrested, now I cant find a job because of. 1. ******** Record 2. They have blocked my provident fund 3. They have sent two (2) incorrect letters to the UIF now the UIF has paused my funds 4. They have Debarred at the FSCA 5. They have killed me emotionally, mentally and took my dignity after working almost for 5 years for them without signing any warning form and giving 100% at my work Monday to Sunday. ........................................................................................................................................................ This is just half of my story with Shoprite, what I have experienced while working with their compliance officer and how white people got to get away with a lot of so called mistakes and black people are being lay-bled as stupid, ***********, they are being suspected as SASSA syndicates and end their career like nothing. .................................................................................................................................................... @alexforbes if I have to I will forward this to the CEO of alexforbes and other stakeholders and the media to hear my full story. ...................................................................................................................................................... @alexforbes can I have feedback when will my money be paid out or I will go to the media with my story
8 replies
33 months ago
Thank you Richard for assisting me with my query
Thank you Richard for assisting me with my query. I used an incorrect reference number to do payment and my account was almost suspended but Richard managed to help me. Thank Richard have a blessed day
1 reply
33 months ago
Agent name is Kashmeel, her service was quick and spot on
Agent name is Kashmeel, her service was quick and spot on. Thank you for the awesome service Kashmeel 😊
1 reply
38 months ago
Pathetic service
Pathetic service.The sales person by the name of Jaque never gave me feedback on my request. Jaque **** to me and told me my first monthly installment will be in May but only to find out in will be on the 27th of April. What Jaque and Jaco also **** about is that a company called Flexidrive will not change my offer again but that was a BIG lie, Flexidrive explained everything to me. Thank you to Flexidrive . Please dont trust this Jaque sales person and Jaco his manager big ******,
0 replies
38 months ago
Pathetic service, ****s .
The most horrible experience of my life, the worst service I've received ever, not just from a dealership also from the sales person Jaques. On the 28 March 2023 I was offered a 2019 NISSAN X TRAIL 2.0 VISIA. I signed for the offer and send back to Jacques Van Der Merwe the sales, went to view the NISSAN on the 1st of April 2023, I loved the vehicle immediatley paid in a deposit of R55 000 on the vehicle immediatley. Boom Monday the 3rd of April 2023, what made the matter I had to chech up with the sales agent Monday to check if all is in order only to find out he sold me a vehicle that has already been sold but they still advertise the vehilce on their website. Lond story short they offered me a 2017 Nissan Xtrail , KM over 115000 I told the sales agent I want to think about the offer, becasuse it was an older shape. Next thing Boom the dealer principal is calling by the name of Johan and appologized for the mess they have done and want to know how can they fix the matter. I gave him and option to get me either a Nissan Xtrail 2019 or Haval jolion, he then told me on the Haval jolion I will pay an installment of R12000 deposit of R70 000, he then gave me the last opyion > Cherry Tiggo Pro 4 > Deposit R65 000, when the sales agent called me with the offere I accepted the offer but just before the sales agent drop the call I can hear them laughing at me at me. I went to the dealership to sign for the contract on the 8th of April 2023, when I check on the contract it shows that I need to pay my installment on the 27th of April 2023 after I have asked Jacques Van Der Merwe the sales person when will my installment start he advised me on the 27th of May 2023 will be my first installment, he even confirmed via whatsapp. I forwarded the message to his Dealer Principal Jaco and he gray ticked me because he does not care at all, his service is super pathetic. Jaco the dealer principal called me 3 times before the sale agreement to come to his dealership and chat to them and I must not accept Basill offer from Grou 1 uitenhage. I regret why did I not accepted Basill offer. I regret the day I went through Group 1 stellenbosc to buy a vehicle.
0 replies
39 months ago
Pathetic Service and Misleading advertising
The most horrible experience of my life, the worst service I've received ever, not just from a dealership also from the sales person Jaques. On the 28 March 2023 I was offered a 2019 NISSAN X TRAIL 2.0 VISIA. I signed for the offer and send back to Jacques Van Der Merwe the sales, went to view the NISSAN on the 1st of April 2023, I loved the vehicle immediatley paid in a deposit of R55 000 on the vehicle immediatley. Boom Monday the 3rd of April 2023, what made the matter I had to chech up with the sales agent Monday to check if all is in order only to find out he sold me a vehicle that has already been sold but they still advertise the vehilce on their website. Lond story short they offered me a 2017 Nissan Xtrail , KM over 115000 I told the sales agent I want to think about the offer, becasuse it was an older shape. Next thing Boom the dealer principal is calling by the name of Johan and appologized for the mess they have done and want to know how can they fix the matter. I gave him and option to get me either a Nissan Xtrail 2019 or Haval jolion, he then told me on the Haval jolion I will pay an installment of R12000 deposit of R70 000, he then gave me the last opyion > Cherry Tiggo Pro 4 > Deposit R65 000, when the sales agent called me with the offere I accepted the offer but just before the sales agent drop the call I can hear them laughing at me at back. I regret the day I went through this dealership to buy a vehicle.
1 reply
47 months ago
Scammed
This company is a scam. I paid a deposit of R45000 in April, waited a full month for the car. Paid my monthly installment of R 8600 in May and June, by the 28th June they cut of the petrol of the vehicle because my debit order did not go off on the 27th. I asked them if the 7 days grace they mentioned on the contract to pay my installment they just told me a lot of rubbish. The car was reposed on the 1st of August. I did not even skipped a month payment or 7 days. I will say this with pride . This company is a scam like all other rent to own company. Don't use this this company rather go straight to a
0 replies
50 months ago
TNT Rent To own motors : SCAM DEALERSHIP
This is not a Motor Dealer but a scam. Please don,t buy or rent any vehicle from TNT Rent To own motors. They scammed me R 15 000 deposit and R 3000 tracking unit. I have opened a police case. They have blocked me on whatsapp and the land line is not working. Please dont pay in any money to this person Scam Numbers : +27 11 219 7775 +27 68 299 3254 Scam Numbers Address : 4 Waterval Crescent, Woodmead, Sandton, 2191
0 replies
Review Distribution
5 Star
4 (26.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (73.33333333333333%)