TR
Tracey R
Active since Jul 2019
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
Excellent Service
Thank you for your amazing service and for paying out my funeral policy in 1 day. This helped me sort out my dad’s memorial and cremation. Please teach other companies how to pay out claims in record time. Thank you from the bottom of my heart1 reply
2 months ago
No communication
My dad passed away on the 19th of May 2026, I have logged my claim on my funeral policy and the family protector. I get no feedback Thank you to Old Mutual who paid be out in 24 hours and this helped to pay for the funeral. Some feedback would be nice.10 replies
10 months ago
Pure Frustration
Extremely frustrating, debi check accepted - quick to send me the debi check but always an issue with paperwork Send paperwork in PDF then tell me not admissible I have sent the paperwork 3 times - twice on email and once on whats app how long does this take8 replies
13 months ago
Capitec pauses account
good day please advise why you block my daugthers account it states account paused when she called the call centre states that is it open, however she cant open the banking app as it states account is paused2 replies
17 months ago
Withdrawal
Withdraw takes forever, and nobody comes back to you. Endless emails and no correspondence. Urgently require feedback.4 replies
23 months ago
Taking my money but cancelled policy
WHY do I add a funeral policy to my Vodacom Bill. Receive an email from Vodacom Funeral Cover that policy cancelled as it has not been paid but yet I have paid 2 premiums through my Vodacom Bill. 2 weeks and counting and NOBODY can help me3 replies
24 months ago
Shocking Service For Upgrade Of Contract
I did an upgrade on the 1/8/2024 in the morning - to do I have had no communication from Vodacom. They keep telling me, we call you and your call goes through to voicemail - which is utter BS. I have called maybe 10 times and I keep getting told we will call you to confirm the upgrade. My daughter is moving to CT and needs the upgrade before she leave on Wed. You would think if I did an upgrade on the 1st I would have some answer ....................... STILL NOTHING.8 replies
Review Distribution
5 Star
1 (7.1%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (92.9%)