HT
Hillary T
Active since Jul 2019
4
Reviews
0
Industries
Reviews
4 reviews1 month ago
Regret this purchase - extremely disappointed
I purchased hair from your Menlyn Main store and after the first wash, I was advised that the quality is not good and not worth the price. I returned to the store requesting a refund, but I was told only an exchange was possible. I felt pressured into selecting another unit, however, the replacement has the same issues it sheds, tangles, and looks synthetic. I paid R6,600.00 and I’m extremely dissatisfied with the quality of both units. At this point, I no longer want an exchange. I am formally requesting a full refund as the product is not of acceptable quality.
0 replies
2 months ago
Phakama Funeral Services - Delay in claim funeral payment
My claim was submitted on Tuesday, 31 March 2026 at Phakama Funeral Service. Upon arrival, I was instructed to make copies satisfied and bring along original documents, which I did. When I returned, their consultant took pictures of my documents using a mobile phone instead of properly processing the copies. I questioned this at the time, as it did not seem appropriate, and I was assured that everything was in order. However, on Thursday, I was contacted and told that the copies were not acceptable because they were not back-to-back. This is unacceptable, as I had already confirmed with your consultant that everything was correct before leaving your office. Despite this inconvenience, I still comp**** and resubmitted the required documents. Now, after following up again today, I am being told that they are not sure if my claim will be paid because the deceased was “allegedly” registered in November and falls within a 6-month waiting period. This information is incorrect. According to my records, the deceased was registered in December 2024. The handling of this matter has been unprofessional, inconsistent, and extremely distressing, especially considering the emotional and financial strain my family is under after losing a loved one. It is unacceptable that I am being given conflicting information at every stage of this process.
0 replies
3 months ago
Complaint About service At Pedros Mamelodi Square
Dear Pedros Management, I am writing to express my disappointment with the service I received at the Pedros branch in Mamelodi Square on the 13th of March 2026 around 18:05. I placed an order for two pot strips and rice, but the order took an unusually long time to come out. When it was finally given to us, I noticed that the food was packed in a box, which was very unusual. I am not sure whether the rice was unavailable or if there was another issue. When we checked the food, it was a complete mess and looked as if it had been put together from leftovers. This was very disappointing, especially considering that we expected fresh and properly presented food. I hope this matter can be addressed, as service and food quality are very important to customers. I would appreciate your feedback regarding this experience. Kind regards, Hillary
1 reply
83 months ago
Terrible Experience
Vodacom Insurance I lost my phone and I then decided to cancel the insurance but to my surprise a month later insurance money still went offIi have tried to obtain a refund from vodacom insurance with no avail. Last month in June 2019 I went to submit my claim as it was clear that the insurance was never cancelled. Vodacom refused to replace my phone stating that I have cancelled the insurance with an immediate effect I have made peace with and left it just like that, but yesterday again the debit order went off again, I feel like a victim of theft. They are disputing to pay my claim yet they debiting insurance money while it was cancelled 2(two) months ago with an immediate effect.
3 replies
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1 Star
4 (100%)