AC
Amelia C
Active since Jul 2019
5
Reviews
0
Industries
Reviews
5 reviews1 month ago
WOULD NEVER RECOMMEND
I am absolutely furious with the level of care my pets received here. I brought both of my rats in yesterday, clearly explaining that one of them was making a bubbling sound, sneezing, and struggling to breathe, all obvious signs that something was seriously wrong. Despite me being visibly distressed and repeatedly insisting that this was not normal, the vet dismissed my concerns, claimed the lungs sounded “clear,” and simply gave an injection without properly addressing the issue. I made it very clear that I was not comfortable with that assessment, but I was not listened to. Now, less than 24 hours later, my rat is still struggling and I’ve been desperately searching for another vet since 18:23 because the exact same symptoms are continuing. This could have been taken seriously from the start. Paying for such careless, dismissive service is unacceptable. When an animal’s life is potentially at risk, the bare minimum should be listening to the owner and investigating properly - not brushing concerns off. I would not recommend this veterinary hospital to anyone. My pet’s wellbeing has been jeopardised because a vet chose not to listen. I recommend a 0 star rating if I could.
0 replies
3 months ago
I had a call from Kaidene Anderson, honestly that woman needs a promotion! She completely converted me to Dotsure, a company I originally did not want to support
I had a call from Kaidene Anderson, honestly that woman needs a promotion! She completely converted me to Dotsure, a company I originally did not want to support. She was kind, supportive and interested in all my questions and comments. I truthfully think if it wasn’t for her, I wouldn’t have joined. She is definitely an asset to the team and I did request to only work with her going forward. Sometimes, some people just have a way and she’s 1000% one of them. I highly recommend HER.
1 reply
6 months ago
Rutendo assisted me ...
Rutendo assisted me and it was a lovely and easy process with a wonderful service provider
1 reply
24 months ago
I was assisted by Thembakazi Mbalane, she was very thorough on her explanation and helped a lot
I was assisted by Thembakazi Mbalane, she was very thorough on her explanation and helped a lot. Friendly service too!
1 reply
26 months ago
I would like to write a review about Oneplan Insurance consultant Rutendo Adelaide
I would like to write a review about Oneplan Insurance consultant Rutendo Adelaide. She was extremely kind, very helpful and provided all the necessary information I needed to proceed. I would definitely give her a 5 ⭐️ rating!
1 reply
Review Distribution
5 Star
4 (80%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (20%)