Belindah M's Profile | Hellopeter

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Belindah M

Active since Jul 2019

3

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3 reviews

4 months ago

Scott from Shara hair

I had a really great experience at Shara Hair thanks to Scott, who assisted me. He was friendly, patient, and genuinely helpful. He took the time to understand what I was looking for and made the process feel easy and comfortable. I really appreciated his attitude and the way he treated me as a customer. It made the whole experience pleasant and stress-free. Great customer service like this makes a big difference. I’ll definitely be coming back. Highly recommend!

0 replies

Mercedes-Benz South Africa

38 months ago

Horrible Service by Mercedes Benz East Rand

What a terrible and disappointing service I have experience at the hands of Mercedes Benz South Africa. Mercedes Benz East Rand - Service consultant (Mauro) I was in an accident March 2022, which caused damage to by Back Bumper, also experienced some damage to my from left wheel and steering rack due to a pothole. I summited the claim with my insurance whom responded very timeously and my vehicle was towed to the relevant, autobody to be fixed. From that day that my vehicle arrived at the workshop it was down heel, I was told that the parts would arrive in 21days and installing should not take more than a week... THE PARTS ONLY ARRIVED AFTER 8 MONTHS, and I received my car back in the 9TH MONTH! like that was not enough, after ONLY 3 MONTHS of receiving my car back, I started experiencing a knocking sound on my Front right wheel. As I annoyed as I was, I took the vehicle back in to get checked out in February 2023 and it has a WHOLE 4 MONTHS WITOUT MY CAR and this is due to the ***********s' of the service consultant who failed to follow-up and also correspond to the relevant people efficiently and effectively. After months that I have been following up, I am now told again I will wait another 6 to 8 weeks for parts to arrive from Germany. So for the past 16 months, I have only had my vehicle for 3months, but I HAVE BEEN PAYING installment and insurance FOR THE VEHICLE FOR for over a year although I have not driven the car. I was fond of the brand and I cant start to express the horrific disappointment I have.

0 replies

Audi South Africa

86 months ago

Presh standing in for Lucky Mabasa - ***

OMG, I am disappointed in the reception I received from "Presh" from Audi Polokwane. I called about an advert for a position, and on the advert it clearly indicated a contact (Name and Number) for any queries. I called and asked to speak with the relevant person who was not available at the time, the line returned to her and she advised same. I asked if there is any chance I could get the direct line for contact but as she was reluctant she ask me what it was about. I told her what my query was about and she insisted that she can help me. I asked her a few questions and none of my questions were answered, she became rude and arrogant laughing and making fun of the situation. I felt very insulted and can’t believe she is part of such a prestige brand. Very disappointed and I would never recommend anyone to deal with Audi Polokwane, because the reception is both unprofessional and immature. At the end of the call I asked her to confirm her name for me and she simply said to me, "I have said enough" obviously she knew what she was doing was uncalled for and didn’t want to be identified, lucky she answered the phone using her name and I could remember it.

0 replies

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4 Star

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3 Star

1 (33.3%)

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1 Star

2 (66.7%)

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