Active since Jun 2019
Not only am I disappointed with the 3L VW Amarok Aventura that I bought but, I am even more disappointed in the service rendered to their clients by VW South Africa and VW Rustenburg. My vehichle went in for a service more than a week ago and they identified a gaulty Glow Plug. I followed up yesterday with the Service Advisor just to find out that the part was not even ordered yet. She promised to phone be back and update me on the progress which she never did. I wrote 2 e-mails to the Dealership Principal but, is ignored. I reported the matter to VW South Africa Customer Complaints who took down all the details, promised to give feedback within 24 Hours but, nothing happened. They would send me a complaint/investigation number but, still no e-mail. I regret the day that I decided to buy a Vokswagen product. Not only is the vehicle poor quality the servive rendered by this company is disgusting!!
I keep getting messages from this company to make payments for parcels to be released although I am not expecting any parcels to arrive which is blatent theft and *****.
The quality of the material lately used by Pringle is extremely poor and the service received in their shops is also very poor. I bought 2 T-shirts which fell holes in after the first wash when I took it back Management’s response was that because it is not a design problem the items could not be returned. They dont except responsibility for poor poor quality material used to manufacture the Pringle brand. The prices charged for the Pringle brand compared to quality received is just unacceptable. I only weared Pringle of Scotland clothes for many years due to the poor quality and bad attitude by their management I will not put my feet in a Pringle shop again and will not recommend Pringle of Scotland to no other person.
I am extremely disappointed in this company and the manner in which my investment is managed. The last quarter I lost R 89 799 on my invested amount although investments with other companies grew. On 16.09.2025 I sent the annual review letter in which the withdrawal percentage was changed from 17.5% to 14%. This request was ignored.
Bunch of chancers who harasses the public through obtaining cell numbers *******ly. Remove my number from your database
This company must surely follow ******* processes to obtain contact numbers of the public. I did not give them my contact details or permission to use it. I also did not request them to contact me or or gave them any indication that I am Interested in their products but, they keep harrassing me. One message after the other. This manner in which they operate will surely make me think twice before I even will consider doing business with them. REMOVE MY NUMBER FROM YOUR SYTEM YOU HAVE NO RIGHT TO USE IT AND STOP HARRASSING ME I AM NOT INTERESTED IN DOING BUSSINESS WITH YOU !!!!
As the previous time I had to hold on for nearly 50 minutes on a telephone call to speak to a person at Sanlam’s Call Center. The previous time I hanged up after not being assisted after nearly an hour. The person who picked up said that their were a 169 persons on the line waiting to be assisted. Fact is that either Sanlam’s Call Centre is under staffed or their clients have so many queries and complaints that they just do not have the capacity to manage all incoming calls. It remains a challenge and frustration when one needs assistance through Sanlam’s Call Centre.
This company blatantly ***** money from the public. Bought an e-sim paid the money. Cell C received the money a week ago and still no e-sim. Phoned several times they confirmed they received the money and every time promises ate made that it will be activated immediately but, they just dont do and also refuse to npay back my money
I am so GATVOL for Discovery Health!!! Month after month I have difficulties to get my chronic medication. This company just don’t belong in business because it is clear that they don’t care about the health of their members. Last month I was refused to be given my medication on the due date. Discovery themselves informed me that according to legislation medical scheme members are entitled to their chronic medication every 22nd days. After many frustrations I received my medication last month on 16 Feb. Today on 13 March 25 days later I was refused to get my medication. Apparently, it is only due on day 31 which is 19 March. This is sick and rediculous! I cannot afford to be without my medication and due to circumstances will not be able to visit a Pharmacy on 19 March. Every month several trips to a pharmacy must be made before I evetually receive my medication.
Legally members are entitled to receive chronic medication every 22 days. This month I went to Dischem on the 25th day but was informed that Discovery put a hold on it will only be due on day 28. When I went on the 28th day I was informed by Dichem that Discovery Health did put another hold on my medication and it was now die 13 days later. When I contacted them I was informed that I received my chronic medication 10 days too early in June 2025. I got penalized for a mistake Discovery staff made 8 months ago in the previous year. Fact is I did not have medication left and my with my current health condition I cannot afford to be without medication for one day. This is Discovery Health’s way of doing business the member can rather die or end up in ICU as long as they save 10 days medication worth a few hundred rand.
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