EB
Edward B
Active since Jun 2019
8
Reviews
0
Industries
Reviews
8 reviews21 months ago
Great service from Stefan van Rensburg
I would like to acknowledge and single out Stefan van Rensburg at the BB Nissan Hatfield branch who assisted me with a vehicle from their used vehicles. Stefan went out of his way to assist and help with any and all paperwork, subsequent queries etc. A truly great sales representative that shows a genuine passion for his work.
0 replies
27 months ago
Rude and unprofessional call agent
I was contacted from BetterSure by Benja Coetzee. In an orderly fashion I mentioned to him that I am not interested in the product seeing that I have already made other arrangements. He thought that he had ended the call and continued to talk in a degrading manner about myself. I will not take this lightly and have requested the recording of the conversation to take this further.
6 replies
32 months ago
Great service received
Lerato Makhafola from Momentum Insure has been an amazing help when helping me through the claims process. Much appreciated!
1 reply
49 months ago
CarTrack Worst Service Provider
Worst customer service ever. Needed to request a de- and re-installation for a vehicle that was sold prior to the 36 month window. We are currently on day 6 of me having to hire a vehicle because I can't receive a confirmation of cover from my insurance without the tracking unit and without this I can't finalise the finance of the new vehicle. Excuses, excuses, excuses. Fed up!! If I knew it would be such a mission I would've just paid the remainder of the 36 month window and I would've saved money!! No one is helping me at all. Who will be compensating me? Worst service provider and absolutely incompetent staff. If this is how they conduct business I will not be surprised that when it comes to recovery I would be better off without them.
3 replies
60 months ago
Medical aid premium more than doubled without any prior notice!!!
My medical aid premium more than doubled without any prior notice. For what reason? Absolutely impossible to reach Discovery via email or phone. Think this is absolutely appalling considering the current economical climate all citizens face. I haven't made a doctors appointment in more than a year, bunch of crooks!!!
2 replies
61 months ago
No Customer Service
Endless struggle to get hold of Wesbank. I've send countless emails. Been put on hold for 20min plus at a time. Can't access my Wesbank installment account via the FNB portal nor their own website. This is ridiculous as well as infuriating.
2 replies
77 months ago
DISCOVERY INSURE - WORST
FIVE WEEKS WITHOUT ANY FEEDBACK: ISSUES: 1. VITALITY ACTIVE AWARDS STUCK ON 98/100 EVENT FREE KM SINCE 15/01/2020. THIS MEANS I HAVE LOST OUT ON 5 PLAYS SINCE THEN. I HAVE RECEIVED A PLAY EVERY WEEK SINCE INCEPTION OF THIS POLICY. 2. VITALITY DRIVE DASHBOARD NOT DISPLAYING MY DRIVING BEHAVIOUR POINTS. I HAVE 743 OUT OF 850. THIS CAUSED MY STATUS TO CHANGE FROM GOLD TO BRONZE. 3. DISCOVERY MILES VS DISCOVERY REWARD POINTS. NO COMMUNICATION TOWARDS THIS CHANGE IN POLICY. IT COMES DOWN TO YOU STEALING 40% OF MY BUYING POWER (VITALITY REWARDS POINTS) THAT I HAVE SAVED TO DATE. REFERENCE NUMBER(S): 6946796025 6946869801
2 replies
85 months ago
Cheated by the DQ-Track
No feedback from queries. I sent eight complaints via the in app query option to no feedback. After this I spent more than 20 minutes per phone call where every consultant I spoke to assured me that they will resolve my DQ-track issues. To this day I have not heard back anything. Absolutely poor service from an industry giant. Considering cancelling everything with them.
2 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)