BB Nissan Hatfield
Unclaimed Business
|2|4 Reviews (last 12 months)|This business does not respond to reviews
BB Nissan Hatfield
Unclaimed Business
|2
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceaM
ashika M
1 reviews | Active since Oct 2017
4 May 2026, 13:37
exceptional service
Good day, I would like to commend two individuals who work at your branch named Mariska Velleman and Hano Erasmus for their excellent and outstanding service. You guys rock! :) Both these individuals where professional and dedicated in how they handled my situation.. I was clueless when it came to how a car service plan works or how a warranty works as this was not explained to me at the car dealership where the car was initially purchased from. Hano took time to explain to me how this works... So THANK YOU to both of you for being so patient and understanding. I would definitely recommend your company to my friends and family:) Keep up the good work guys. You are greatly appreciated. Thank you Nissan for employing such knowledgeable staff at this branch.
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ashika M
1 reviews | Active since Oct 2017
4 May 2026, 13:37
exceptional service
Good day, I would like to commend two individuals who work at your branch named Mariska Velleman and Hano Erasmus for their excellent and outstanding service. You guys rock! :) Both these individuals where professional and dedicated in how they handled my situation.. I was clueless when it came to how a car service plan works or how a warranty works as this was not explained to me at the car dealership where the car was initially purchased from. Hano took time to explain to me how this works... So THANK YOU to both of you for being so patient and understanding. I would definitely recommend your company to my friends and family:) Keep up the good work guys. You are greatly appreciated. Thank you Nissan for employing such knowledgeable staff at this branch.
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Derek B
1 reviews | Active since Mar 2026
4 Mar 2026, 08:35
Horrible Service!
Service delivery and overall buying experience was horrible, would not recommend to anyone. Constantly had to follow-up, almost as if they weren't really trying to sell a vehicle. Wrong paperwork was send over, and eventually vehicle was delivered without insurance being in place or paperwork on their side! Also no internal communication between advisors and sales personnel.
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Derek B
1 reviews | Active since Mar 2026
4 Mar 2026, 08:35
Horrible Service!
Service delivery and overall buying experience was horrible, would not recommend to anyone. Constantly had to follow-up, almost as if they weren't really trying to sell a vehicle. Wrong paperwork was send over, and eventually vehicle was delivered without insurance being in place or paperwork on their side! Also no internal communication between advisors and sales personnel.
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Preetha I
1 reviews | Active since Dec 2016
12 Jan 2026, 17:04
Poor car purchase
I am writing regarding a Nissan Magnite that I purchased in 2023 from your dealership. Recently, I was advised by a tyre specialist that all four tyres needed to be replaced due to excessive wear. This is highly concerning, especially given that the vehicle has only done 17,000 km. Tyres are generally expected to last several years and significantly more mileage under normal driving conditions. For a relatively new vehicle with such low mileage, this level of wear raises serious concerns about possible alignment, suspension, or overall vehicle quality issues. I would also like to highlight that from the time of purchase, the vehicle had a persistent squeaking noise. I reported this issue to your workshop on multiple occasions and was repeatedly informed that it was “normal.” However, after replacing the two front tyres, the noise has stopped, which strongly suggests that the issue was not normal and may have been related to the tyres or wheel alignment from the outset. This experience has left me extremely disappointed and concerned about the quality of the vehicle and the after-sales support I received. Unfortunately, due to these issues, I have lost confidence in your dealership and would not consider purchasing another vehicle from you in the future. I am raising this matter formally for your awareness.
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Preetha I
1 reviews | Active since Dec 2016
12 Jan 2026, 17:04
Poor car purchase
I am writing regarding a Nissan Magnite that I purchased in 2023 from your dealership. Recently, I was advised by a tyre specialist that all four tyres needed to be replaced due to excessive wear. This is highly concerning, especially given that the vehicle has only done 17,000 km. Tyres are generally expected to last several years and significantly more mileage under normal driving conditions. For a relatively new vehicle with such low mileage, this level of wear raises serious concerns about possible alignment, suspension, or overall vehicle quality issues. I would also like to highlight that from the time of purchase, the vehicle had a persistent squeaking noise. I reported this issue to your workshop on multiple occasions and was repeatedly informed that it was “normal.” However, after replacing the two front tyres, the noise has stopped, which strongly suggests that the issue was not normal and may have been related to the tyres or wheel alignment from the outset. This experience has left me extremely disappointed and concerned about the quality of the vehicle and the after-sales support I received. Unfortunately, due to these issues, I have lost confidence in your dealership and would not consider purchasing another vehicle from you in the future. I am raising this matter formally for your awareness.
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Dennis M
1 reviews | Active since Aug 2019
28 Aug 2025, 06:25
BB Nissan Hatfield sell previously damaged cars
They sell cut and join and previously damaged cars, and upon you finding out they will tell you that they did their assessment and there's nothing of such. The salesman only care about their commission nothing. Don't go here.
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Dennis M
1 reviews | Active since Aug 2019
28 Aug 2025, 06:25
BB Nissan Hatfield sell previously damaged cars
They sell cut and join and previously damaged cars, and upon you finding out they will tell you that they did their assessment and there's nothing of such. The salesman only care about their commission nothing. Don't go here.
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