VD
VUYELWA D
Active since Apr 2019
36
Reviews
0
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Reviews
36 reviews1 month ago
EL ICC - Rude receptionist
I was having a perfectly good day until I attempted to check in at ICC Hotel EL. On 24 April at approximately 5pm, I experienced extremely disrespectful treatment from one of your employees, to the point where I was left in tears. To make matters worse, a security guard instructed me to move my car to make space for matric dance scholars who had just arrived to take pictures. After a 5-hour drive, all I wanted was a smooth check-in process and a relaxed evening. Instead, I left feeling humiliated, unwelcome, and deeply disappointed that I had chosen to spend my money there - I only checked in cause I had already paid. I strongly urge management to train staff on professionalism, customer care, and respectful communication. No customer should be ignored, spoken back to, or made to feel uncomfortable in that manner. The experience was so upsetting that I am still traumatised and honestly do not wish to set foot at the hotel again.
0 replies
1 month ago
****med R11 000 on bank account
I was ****med out of over R11 000 through *****ulent Uber purchases linked to my Old Mutual Finance Money account. I followed the full complaints process, (which was a hideous exercise where I had to keep probing the Branch Manager from Vincent branch) however, I am deeply dissatisfied with the manner in which Old Mutual handled this matter. I do not believe a proper investigation was conducted into what happened to my money. These online transactions occurred over a period of approximately three months, yet no email notifications were received during this time from my end. Although I do have an Uber account, none of these transactions or trip notifications appear on my Uber app, which clearly raises concerns regarding the legitimacy of these purchases. I am requesting that someone from Old Mutual urgently revisit this matter and provide proper closure and accountability on the outcome of this case. The lack of care, urgency, and customer protection shown throughout this process has left me extremely disappointed. As a long-standing client paying over R5 000 monthly towards my policies, I am now at a point where I am considering cancelling all my policies due to this experience.
2 replies
7 months ago
Old Mutual Doesn’t value Customers
I am deeply disappointed with the service I received from Old Mutual regarding a recent ***** claim. I was ****med via Uber transactions for three consecutive months, resulting in a total loss of R11,000. Instead of conducting a proper investigation, Old Mutual simply rejected my claim without any meaningful feedback or resolution. As a long-standing client and former employee for 11 years who pays over R3,000 monthly in policies and annuities, I expected a fair and thorough investigation, not a dismissal of my concern. This experience has left me feeling that Old Mutual does not value or protect its customers. I have therefore decided to move all my policies and annuities to another financial institution and will be closing my Old Mutual account. This is extremely disappointing service from a company I once trusted. Regards 0847501407
2 replies
7 months ago
9 DAYS AND MY SIM IS DISCONNECTED
I am writing to formally escalate an unresolved issue regarding my mobile number, which has been inactive since the porting process to FNB Connect on 28 October 2025. Despite multiple engagements through the FNB App chat over the past eight days, no resolution has been provided, and I remain without any mobile service. This situation has caused significant disruption to both my business operations and personal communication. I run a business that depends heavily on consistent phone access, and the inability to make or receive calls has resulted in serious inconvenience and potential financial loss. Additionally, I was allocated a new number during this process, and have since purchased over R400 worth of airtime — none of which has been successfully loaded or reflected on my account. I urgently request: Immediate escalation of this matter to your technical and porting resolution team; Restoration of my original number or a clear, written update on the corrective action being taken; and Reimbur*****t or proper allocation of the airtime I have already purchased. Please confirm receipt of this complaint and provide a case reference number and an estimated turnaround time for resolution. Account Details: VUYELWA DAYIMANI (Banker - Londiwe Sikhakhane) Affected Number: 0795578875 now 0682547588 (also not working i can't even load airtime) Porting Date: 28 October 2025 Reference Number- securechat - CAS-935389-F2X7K4 This matter has been ongoing far too long and requires urgent attention. I look forward to your prompt response and a clear plan to resolve this issue.
1 reply
13 months ago
Mr Price Home Vincent- treat your employees some respect, it’s disgusting to walk into your store!
Mr Price Home Vincent is absolutely horrible. I received the worst service in Vincent when I purchased a table cloth. Firstly there was no one to assist on the floor, I wondered for over 10 mins while in a hurry. I eventually found what I was looking for, only to be disrespected by a cashier named Natash (Nangx). She did not offer me a bag, she left the tablecloth on the counter and folded her arms. Thereafter she asked me “was there anything else? I’d like to call the next person “. I asked if she was done serving me. She said yes, I asked how should I carry the goods purchased, I was told I never asked for a bag, so I did, she still left the tablecloth on the counter, not even folded, so I again politely asked her, why should I fold and pack for myself. I then remembered that she didn’t even greet, my great day was absolutely destroyed just because I walked in to Mr Pricd, this is my second complaint wrt Mr Price. Two weeks back, my friend forced me to go back to the same store and I told her I hate the shop. Once again, there was no form of assistance. The one guy that was on the floor basically told us to go to hell when we asked if there’s ever anyone, cause when we requested for him to assist us with a curtain bar he told us it is not his Department. Jackie kindly get your employees trained on etiquette and client service, it is absolutely disgusting to walk into your branch
1 reply
15 months ago
Avis East London King Phalo alAirport and Downtown are amazing
Avis East London King Phalo alAirport and Downtown are amazing. The service is auperb!!!!!
1 reply
17 months ago
Telkom Business is ******ing me
Telkom is a **** I've been trying to terminate my business line for the past four months instead the debt keeps accumulating. I sent a cancelation letter, typed on a letterhead plus my ID as instructed, after settling the bill. I have not been utilizing their line since October, paid a settlement amount that I was given by them but today I owe R5000 plus. Can someone take me out of this ******ion please
0 replies
18 months ago
Europecar I need feedback regarding my ****** new sun glasses
My glasses were ****** and I've been waiting for feedback as per our last conversation. Reviewing Cctv footage was our agreement but now it's been almost 2 months with no feedback.
1 reply
18 months ago
TELKOM WHY AM I PAYING FOR A DEVICE I NEVER ORDERED? AND ITS STILL IN THE DRAWER
Can someone at telkom please tell me why I'm paying for a service I'm not even utilizing. Telkom forcefully dropped off a device far Fibre, I've never used it so 4 months later I was handed over to Nudebt (no even knowing I owe them since their device was still in my drawer). Recently I decided to settle this unknown debt , now my business phone line is blocked.
0 replies
19 months ago
Europecar has not communicated in 3 months regarding my ****** glasses
My query of ****** sun glasses has not been resolved. The last time I communicated with a representative from Europecar I was told that they will review footage. I need help
1 reply
Review Distribution
5 Star
5 (13.88888888888889%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
31 (86.11111111111111%)