SK
Shaheen K
Active since Mar 2019
4
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0
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Reviews
4 reviews5 months ago
SANLAM MEDICAL GAP COVER Fradulent activity
The wife and i have been members of Sanlam Medical Gap Cover since 2024. Last year around April 19th we noticed there was a claim processed on our GAP cover for another person with the same surname. We immediately called Sanlam to rectify. They assured us this will be sorted out. On November 3rd I was hospitalised and at the beginning of December 2025 we submitted a claim on our GAP cover. Note this was the only claim that was made for 2025. Subsequently we recevied feedback from Sanlam and noticed the claim amount was short, upon calling we were told that we had made a claim in April (Note this was the exact wrong claim which we had informed them about) Now after 26 phone calls, every time we have to speak to them they keep saying they are resolving the matter. In the meantime the specialists are waiting to get paid since November 2025. Lebo and Chris Windle the team leader have not been helpful. Every time we call we have to explain the same thing over and over. For their administrative mistake which we picked up immediately we must bear the brunt. This is more stressful than my chronic illness, do not take any SANLAM medical gap cover products. Clearly there is some sort of *****ulent activity going on behind the scenes. As soon as this resolved I will be cancelling immediately and will advocate and warn everyone to not go through the stress of SANLAM.
2 replies
18 months ago
*********, Poor Quality, Non- Professionalism Plumbing organisation
Dont ever consider this organisation for plumbing. Everything is about money with them, Had come into to do a dye test and repair a kitchen trap and bathroom seal. I thought they would be professional but everything with them is a quote, They did the job and the very next day the leaks got worse and the new silicone in the bath room starts peeling off. I then contact them and eventually they send a plumber who then "assesses" the work but tells his office that he did repairs. I call the office the lady is confused, had a conference call with her and the plumber. Plumber then admits that he did not do anything and the lady then tells me she is going to quote me to repair their bad work and to top it off charge me a call out fee for the plumber that came in to "Assess".
1 reply
26 months ago
iRate FNB Customer
Yesterday the 31 March 2024, I tried to purchase prepaid electricity via FNB banking app. The money goes of on my account and then I get a message saying transaction unsuccessful. Obviously I needed to really buy prepaid electricity. So I called FNB and they say their system is down for maintenance and I must check my balance within an hour. Well its been 24 hours since, I still cannot buy prepaid electricity and my bank balance is still wrong. How can you trust a bank that gives no service and is so pathetic. This is not the first time I have experienced this issue with this bank. I have a Nedbank account which honestly I ve never had an issue like this. Anyone considering FNB do not be deceived, their bank charges are ridiculous, their eBucks does not really work and to top it off you don't get service. So FNB How can you help me? You help me by actually been a F...kn Bank!!!!
1 reply
88 months ago
Digusting and mis leading service from MTN
I have been a loyal MTN contract customer for 9 years. I have been due for an upgrade since July 2018. I currently have two contracts with MTN. I have been trying to upgrade to the S9+ advertised for R599 since February. The MTN stores have been utterly useless and do not seem to know what MTN Direct has in stock. After contacting numerous stores and the MTN online shop as well as the 135 upgrade number, no one seems to know what is occurring. I then receive a call from what i thought was MTN but turned out to be Rewards Co a company out sourced by MTN. The lady promised me a S9+ and that they have stock. It has been a week now. This experience has led me to want to cancel everything with MTN and never go back. Also it is deceptive to advertise something you do not have stock off. The line that the S9+ is discontinued is deceptive and misleading as well as then why are they still advertising this product.
1 reply
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