Charmaine M

Active since Nov 2018

Reviews

Industries

Reviews

40 reviews

3 months ago

Cancellation to poor service

I have been asking for assistance from Webafrica from the 11 May without any luck after receiving an sms saying that they tried to debit me the pro rata which I was not even made aware of after the R249, they went 2 times into my account causing a negative impact which I had to be liable for the charges-I spoke to the folllowing agents Phumeza M, Vuyiswa R, Aqeelah L who was very unprofessional with me and my last straw was that I am going to ombudsman, today I spoke to Sasha-Lee F and transferred me to Lauren-Lee M , all this agents I had to explain same thing over and over again. Aqeelah L gave me prorata amount from the 06-15th May of R118.8 as I advsied her that I wont pay for the full month on which service was suspended while I have bill queries - i received an email from Maria Teleka and cc Tahabiet Johnson I responded in the morning but no response. I have been asking for cancellation for some time now and it seems no one is willing to assist me

1 reply

Avon Justine

3 months ago

Non contactable agents

Avon is really frustrating because I cant even get hold of them over the phone-the Anele on whatsapp cant even help with what I need-i need help with deleting ny current order because its held in credit and i want to increase it even if I can add orders it will be on new invoice not the open one -system should be user friendly that we can delete orders .

0 replies

Webafrica

3 months ago

debited without autho

I just recently joined webafrica but not happy with the services-they have been going into my account and causing - for ,me no one told me about the prorata the amount is suppose to be debited month end -they must come and take their device -they dropping calls -very unprofessional

3 replies

Vuma Fiber

3 months ago

Debited without my consent

I recently contacted Vuma and I was advised that R250 needs to paid before installation and I did that - to my surprise I was debited R350 which caused a negative impact on my account - I don’t know who gave them permission to go into my account whereas I had agreed to be debited month end - funny how I can’t even get hold of them anymore since the day of registration- poor poor service

0 replies

Hollard Life

5 months ago

dropping calls inbound

Hollard sent me a text that my policy has ended payment was done on the 31st of Jan-today i have tried to call them for the last 1 hour when my call is close on the que they dropp the call-i spoke to an agent who kept me over 20 min on hold i tried to call again and still they dropping calls,

3 replies

FNB (First National Bank)

7 months ago

Negative balance after card fee debited

I went to FNB to downgrade my cheque acc to savings account due to financial crisis- FNB normally collect la card monthly fee last day of the month - to my surprise my account is sitting on -R90 because they debited R100 monthly account feee there is R15 of service fee for what I don’t know. Number 1 I don’t get paid on the 20th and I have never - what gives FNB any right to go into my account and start debiting - no one said anything about dates changing. As a results I am not happy with FNB and they better fix this mess - where is card fee charged in the middle of the month and no consultant advised there will be a card fee debited during the month. I refuse to pay FNB that is why I will be moving to another bank after 14 years of being with them.

1 reply

Avon Justine

7 months ago

No Sign of delivery please credit all my orders // ***

No sign of delivery its been weeks now waiting for my orders for Jan, customers are angry and already got paid. I cant get hold of Skynet order is sitting with them, I reached out to Avon but no efforts on resolving the issue. I want avon to credit everything I have ordered since well I havent received the orders they must deal with Skynet-I will place new orders in Feb,

1 reply

Rain

10 months ago

I want my R450 refund

I didn’t received my refund still and no one to assist from the 1st of Sept rain took R450 from my bank account without my knowledge- I have been asking for refund since then- they said they refunded me I don’t have money in my bank account- I even asked if I should send the statement- I have many references for this issues- come month end they going to debit me full amount while the owe me - I asked them to use it for credit but my statement doesnt show credit - they claim on the 04 sept refund was done - I don’t have that R450 - I don’t know if it’s a **** they did or what I don’t know - also their sms said our accounts are up to date we should not worry didn’t say anything about refund

2 replies

Rain

11 months ago

R450 refund

R450 taken from my account still no refund and this happened from the 1st of Sept - I asked rain to use the money as credit but my statement shows as refund and money not in my account - I feel that I have been ****med and now they will debit me full amount again my month end while they have my R450

2 replies

Nu Debt Management

13 months ago

Harassing me

Nu debt has been harassing me for years now calling me for a debt that is not mine- I told them million times it’s a wrong number but no- now I am receiving Sma’s of payment arrangements on Vodacom account - I don’t even have Vodacom to start with - I gave them the number of the person they looking for but still they calling me - I don’t know what to do now

0 replies

Review Distribution

5 Star

2 (5%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

38 (95%)

Charmaine M

Reviews

Cancellation to poor service

Non contactable agents

debited without autho

Debited without my consent

dropping calls inbound

Negative balance after card fee debited

No Sign of delivery please credit all my orders // ***

I want my R450 refund

R450 refund

Harassing me

Review Distribution

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