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Morgan M

Active since Oct 2018

6

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0

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Reviews

6 reviews

5 months ago

No Service by Webafrica

I contacted Webafrica for a new installation. They couriered the router however it was not activated. Webafrica decided to activate an old installation that a previous tenant had in my flat and started billing me. I have tried to contact them but there is no contact center. They do have a whatsapp line with a bot responding to specific issues. There is no option to cancel. In the meantime I am being billed for no service. Has anyone had any luck cancelling with Webafrica.

8 replies

5 months ago

Do not use MITSOL with Webafrica

Mitsol uses Webafrica as one of their service providers. I will not use Mitsol due to Webafrica charging me for services without activation. My router is still not activated but two debits have come off my account.

0 replies

25 months ago

Nedbank passes risks to clients without compensation

I would like to create some awareness of the risk Nedbank or the banking sector has created to the general public. With cellphone banking we are all forced to have the banking application on our phones for conveience and cost savings however this now means we are all risking our lives and money in our bank account by having the application on our phones. I was recently ****** and held hostage with my kids because the ********s found we had the banking applications on our phones. We were forced to supply the passwords and were held hostage whilst the ciminals cleared our accounts. We were fortunately released unharmed 3 hours later. I immediatedly reported the offence to my bank to stop my account. Nedbank investigated and finalised my case stating that they were not at fault therfore they will not be re-imbursing my money. I beleive the banks re forcing us to have the banking applications on our phone, they have put us in a high risk position. They have moved the risk from the banks to the customer by us virtually carrying our bank in our pockets. For this the banks should atleast covered our risk by insuring our funds against any ******** activity. The sad part is Nedbank advised me that they do not have such cover. I have checked with the banking Ombudsman and it appears that non of the banks have such cover. So now we have to deceide if we want the convenience of cellpone banking or going into the bank and trust me you will pay dearly in time and money by going inside the bank. I feel the banking sector should be covering / insuring loss of funds through ciminal activities. It's rather painful to hear the bank say it's not their fault after you have been through a traumatic experience. Disappointed Nedbank Client Morgan Moodley

0 replies

26 months ago

My experience has al...

My experience has always been professional and speedy

1 reply

Hollard Insurance

95 months ago

Shocking Service from Hollard

My claim was registered on 11/10/18. To date, 02/11/18 I have not received a response.

2 replies

Hollard Insurance

95 months ago

Shocking Service from Hollard

I logged a claim for a burst geyser on 11/10/18. The geyser was under guarantee and subsequently replaced. The assessor for the resultant damage came out a week later and by then the water on the ceiling had turned moldy. I contacted Hollard on 18/10, 19/10, 22/10, 23/10, 24/10 and was told by every claims staff and the team leader that my claim for resultant damage was rejected. Today, 24/10/18, I have still not received the rejection letter. In the mean time the damages are getting worst whilst Hollard takes their time to write a rejection letter. I can not take this to the Ombudsman without something in writing from Hollard. The dampness and moldy ceiling and walls are also posing a health risk.

2 replies

Review Distribution

5 Star

1 (16.7%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

5 (83.3%)

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