AS
Albert S
Active since Oct 2018
13
Reviews
0
Industries
Reviews
13 reviews2 months ago
I was ill-treated by...
I was ill-treated by a Cabin crew when i requested to go to the toilet upon embarking
0 replies
9 months ago
Flysafair Senior Agent | Lost Property rude and arrogant
Travel luggage was badly damaged during loading and offloading from Flight FA204. On Monday the 08th September 2025, I booked a flight with Fly Safair Flight no: FA204 from Johannesburg to Cape Town on a work Trip. As I did not know the process to follow and where to report, on Friday 12 September 2025, on my way to catch my flight back to Johannesburg, I went to the Airport information Centre to report the issue. I was advised to report at the Carousel 4 Menzi offices , where I was also advised that I needed to email Flysafair for assistance I checked in my Luggage and upon arrival in Cape Town when I alighted from the flight, I realised that my luggage was badly damaged. It is still evident from the aftermath that my luggage was badly handled. I emailed Flysafair where i was rep**** by a Chap Called Tevin Scheepers, whom from his email was rude and arrogant. He told me that their Legal department advised them that my luggage was damaged as a result of normal wear and tear. I tried to highlight to him that even the guy who assisted me at Carousel 4 Menzi, did say he could see my luggage bag was damaged by Flysafair employees,the chap still said nope. I tried to ask him that i am willing to take my luggage for physical assessment anywhere but the Lad still refused.
0 replies
34 months ago
RCS jet Club unauthorized deductions
I had JET account from 2009.when it was taken over by RCS and TFG, they activated JET club without my consent and knowledge in 2021. I called the customer care at TFG where I was made to hold for more than 5 hours while sent from one office to another, while the staff was rude and not assisting me in the process. I was then sent to their Media department who told me I will never get my refunds from 2021 that's why I am send from pillar to post
1 reply
34 months ago
Unauthorized JET Club deductions ****
I had JET account from 2009.when it was taken over by RCS and TFG, they activated JET club without my consent and knowledge in 2021. I called the customer care at TFG where I was made to hold for more than 5 hours while sent from one office to another, while the staff was rude and not assisting me in the process. I was then sent to their Media department who told me I will never get my refunds from 2021 that's why I am send from pillar to post
0 replies
34 months ago
JET, RCS and TFG are ****mers
I had JET account from 2009.when it was taken over by RCS and TFG, they activated JET club without my consent and knowledge in 2021. I called the customer care at TFG where I was made to hold for more than 5 hours while sent from one office to another, while the staff was rude and not assisting me in the process. I was then sent to their Media department who told me I will never get my refunds from 2021 that's why I am send from pillar to post
1 reply
68 months ago
Fantastic service from Poeletso
Poeletso was of assistance and gave me a better premium reduction
1 reply
69 months ago
Rude and arrogant Liquid Capital
I booked in my Hyundai Tucson sport Vehicle VIN no: TMAJ3812WHJ354084 at Polokwane Hyundai where it was Misdiagnosed in relation to CV boot. Claim was sent to Liquid Capital for approval and was rejected. The Service Manager for Polokwane Hyundai inspected the car and realised that it was Misdiagnosed and follow up to Liquid Capital was sent. A rude guy by the name of Constantinos Tsakiris refused to approve as a result of Misdiagnosis of the dealer. He later changed his story and said it was because it has not been long that i have claimed for CV boot even though it was not the same CV boot Be carefull, this people are crooks
0 replies
69 months ago
Hyundai Polokwane (Kia Multifranchise) bully tactics and disregard for customers
My car was booked in Polokwane Hyundai (Multifranchise) for having worn out CV boots which i was supposed to claim from Liquid Capital Maintenance Plan. While at their workshop, their technicians misdiagnosed my car and said the CV Boot was damaged as a result of object picking on the road and as a result Liquid Capital refused to pay due to their misleading statement. I protested that and their Workshop Manager Hendrik Whitaker went to inspect my car and found that the CV boot was worn out. Email was sent which i have proof to Liquid Capital with yheir revised diagnosis and Liquid Capital still refused to pay as a result of their first statement. I then asked the Workshop Manager to see how he will fix my car and he said it was not his problem and he can't do that even though their statement made Liquid Capital to refuse to pay for the CV boot Now they are changing their story that Liquid Capital refused to pay because it was not long i jave claimed for the CV boot. They are also claiming the CV boot cannot come separately in contradiction with how the CV boot came separately when i claimed at Hyundai Bedfordview
0 replies
70 months ago
Old Mutual`s STOP Order crumble
I am still not assisted in relation to Old Mutual to just do a simple thing and amend my stop order to the correct amount. This people knows how to bully their clients. I was assured that the issue was resolved and only to find that it was not, which makes me wonder what proof this official was having. Now i am being crusified to pay double. I am soo angry with this kind of unprofessionalism.
1 reply
73 months ago
Marvelous customer service @ tyres.co.za
Guys, i am soo Super excited with Mr Thomas Rundle od tyres.co.za. He really ensured that i got beyond good customer service. He also gave me a very good deal and also ensured that i get my tyres sorted. From now onwards my only tyre shop will be tyres.co.za
1 reply
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (76.92307692307692%)