ZW
Zan W
Active since Sep 2018
48
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0
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Reviews
48 reviews2 months ago
DPD Laser. Laser that does not function: cannot find their own packages.
DPD Laser says the DCZA10000012390 number is not showing on their system. They have not received the package yet. I made this order on March the 10th. It is now April the 8th. The order was supposed to arrive at 31 March, then 7th of April 2026 and now the courier company does not show this package on their system. What in the blue blazes is happening with your scanning and tracking systems. As a customer, I have to go chasing after my own order. How is that ok? Get me an accurate answer and escalate this query and the delivery of my parcel. This is nonsense and Incredibly Bad Service.
1 reply
2 months ago
Dial Direct is Quick, Vir Seker/ For Sure!
I am a client of Virseker. After spending, in total, 2 hours and 38 minutes on the phone with them today, trying to get Roadside Assistance, Value-added Products and Service information and Confirmation of when my car will be towed, over FIVE different calls, it was Dial Direct who helped within 2 minutes. 2 minutes! Thankyou, Dial Direct!
1 reply
2 months ago
Allesbehalwe Virseker: Wiel 1 ( Ja, dis so sleg dat dit in paaiemente vertel moet word)
“ #1 in kliëntediens! Wanneer dit kom by twak praat, is Ricus en Hamilton voor in die koor. Maar wanneer dit by versekeringsdiens kom wat jou taal praat en jou gemeenskap verstaan, dan is daar geen nonsens nie. Kom kyk self, kry 'n kwotasie en ervaar die verskil.” Ek weet nie wie Ricus en Hamilton is nie, maar julle stelling: “Maar wanneer dit by versekeringsdiens kom wat jou taal praat en jou gemeenskap verstaan, dan is daar geen nonsens nie.” was geensins my ondervinding tydens verskeie gesprekke met julle ins***el-dienssentrums vandag nie. “Maar wanneer dit by versekeringsdiens kom wat jou taal praat…” Die dame wat my eerste oproep beantwoord het, kon beslis nie my taal praat nie. Sy he Engels gepraat . As jule na “Taal” in ‘n figuurlike wyse verwys, kon sy dit nog steeds nie praat nie. “…en jou gemeenskap verstaan, …” Hierdie selfsame dame het nie ‘n duidelike begrip van julle eie “Wiel-en -Bandbeskermingsdekking, Bepalings en Voorwaardes” nie. Sy het daarop aangedring dat ek aan sekere vereistes moet voldoen vir julle om aan my diens te verskaf vir banddekking en bystand met ‘n pap wiel. “…dan is daar geen nonsens nie.” Sy het die volgende vereistes gehad: 1. Ek moet ‘n “good spare wheel” he; (Ek het ‘n Spaarwiel met ‘n gaatjie in wat ek begin rapporteer het om 07 Maart, on 12:16, maar ek kon nie dadelik met die eis voortgaan nie). 2. Ek moet my eie “Lugnuts” he; 3. Ek moet my eie “Spanner” he; (Ek het my eie “lugnuts” en “Spanner” – die kar was ‘n demo-model: als is nog in die bakruimte van my kar. Sy het gese omdat my spaarwiel ‘n gaatjie in het, kan sy (Virseker) my nie assisteer met my pap wiel nie. Hierdie dame het my glad nie gehelp nie en sy was ook geensins bereid om te help nie. Gelukkig was ek nie lanks die pad gestrand nie: wat gebeur as ek lanks die pad ‘n problem optel in die toekoms en hierdie dame antwoord weer? Ek het juis by Virseker aangesluit omdat ek ‘n diens wil he waarop ek kan staatmaak. Geen van my ondervindinge vanoggend en vanmiddag val in die “staatmaak” kategorie nie. Ek het hierna dadedlik na julle “Wiel-en-Bandbeskermingsdekking, Bepalings en Voorwaardes” aanlyn gaan kyk. Nie 1, 2 of 3 van haar bogenoemde stipulasies verskyn in julle “Wiel-en-Bandbeskermingsdekking, Bepalings en Voorwaardes” nie. (Dokument 39 440_02/67/24_Bi) Ek het later weer ingebel en die keer is ek deur ‘n Afrikaans-sprekende man gehelp. Die eis vir die spaarband is begin en hy het voorgestel dat ‘n insleepdiens my sal help en hy het my deurges***el na Thandaziwe om ongeveer 08:58. Volgens Thandiziwe word my kar vanmiddag wanneer ek tuis kom ingesleep na SupaQuick toe en ek is verseker dat dit om 15:20 gaan plaasvind en dat dit deur Thandasiwe gereel gaan word en dat ek my motor vandag sal terugkry. Die verwysingsnommer vir hierdie oproep is: NBVAGVQ Niks is gereel nie. Die verwysingsnommer is 'n Absolute Fabrikasie wat uit die lug uit getrek is. Dankie Thandasiwe!
2 replies
5 months ago
Unequal Portions: GreatLinking favours certain clients above others, even if we are all charged the same price.
Be aware that this company does not treat its customers fairly: Portion sizes are not established by price: it is established by who you are friends with. If the server you end up with on Monday likes you, then the portion size is big, If the server you get on Tuesday does not like you, or if you even DARE to ask certain servers what the portion size is, then you get stared at and not served. If your servers do not know what the portion size is, how do you determine the price of a meal? How do you run your business if there are two different portion sizes: one size for the people you like, and a different size for the people you do not like?
0 replies
5 months ago
Bad taste: Tasko Sweets, Ferndale on Republic, sells expired sweets
Tasko Sweets, Ferndale on Republic, sells expired sweets. I told them the sweets bought from them in October 2025, not yet expired - were already off when I opened it. No refund. Then in December 2025, they're selling more expired stock. Stock sold in December 2025, which expires in December 2025. I point out the expiry date when I get to the till, and they say there is nothing they can do about it. Well, actually, there is: Stop Selling Expired Stock!! "Expiration Date" indicates the food is Expired. No longer edible. Not safe to consume. Expired. How is it that a customer has to explain the term "Expired" to a Tasko Sweets retailer? Ferndale on Republic Tasko Sweets: How is a retailer allowed to sell expired food?
0 replies
7 months ago
Hedhealth is Fed*****th: Live Chat Agents go into *****th Mode instead of helping clients
You deserve ZERO stars. I am getting ZERO response to the Live Chat. Cut off time and time again. What is the live chat for if you ignore clients? Then when I try to log a complaint the system does not work??!! Not impressed. Contact me for the screengrabs.
1 reply
11 months ago
UberEats Randburg "Eats" your Rocomamas and KFC food instead of delivering it.
Yesterday I ordered Rocomamas through UberEats. I was waiting at my gate, as the app said the driver had arrived. He had not arrived: there was no-one but me there. I called, left messages, called, left messages: 8 calls in total: unanswered. Two messages left: ignored. No answer, no response to the messages. Then I get a message that my food was delivered, with a photo of some random spot which looks nothing like the delivery address: and it was certainly not taken where I was standing, because it was just me there. The driver's name is Amisi, who is a "top-rated courier". I want to know where is my delivery from this "top-rated courier". I certainly do not have the delivery. I do not know where the photo was taken, but it certainly was not taken at the delivery address where I was standing. What do you call it when you pay for something and you do not receive the item you paid for? And said item was succesfully handed over by the restaurant to the delivery driver who did not deliver it to you? There's a word for it... Just by the way - this is the 2nd time this has happened: the first time was with KFC. This is the first time I am complaining about it on this forum. So yeah, unless you want to pay for food that is eaten by someone else, do not use UberEats in the Randburg area.
0 replies
11 months ago
Cresta Chateau Gateaux: shoddy and dishonest service from Chateau Gateaux Cresta. Staff seem to have a big challenge with being honest.
Ordered through Über. The shop packed the wrong thing then had the audacity to blame the driver from Über. Llease tell me: if the shop packed the rightthing, How Wxactly did the Über driver manage to deliver the wrong thing? Did he bake a slice of cake on the way to my house to swop out on the ride? And still manage to arrive here with a sealed bag and sealed cake boxes??!! Obviously the order was messed up by Chateau Gateaux Cresta. Why can they not just be truthful and admit that they made a mistake. And then rhey cut off when I phoned: dropped the phone in my ear. Very professional service!! I will not order from Chateau Gateaux Cresta ever again. They have very little regard for their customers, and take very little pride in doing their job well. You should be ashamed of yourselves.
0 replies
12 months ago
Ignite Fitness: Cannot Ignite even a small sweat when there is no Gym.
If I could give a Zero star rating I would. Joined last year in May at the Randburg Branch, in Ferndale, close to the Ferndale on Republic shopping centre. Paid for a full year, and two months after I joined, the Ignite Fitness club closed down. No Refund, Zero communication about a refund, no follow-up to my e-mails. So I paid, in effect, 12 months' membership fees for 2 months' access. What an Excellent deal for Ignite Fitness...Not such a good deal for me. There are 5 Ignite Fitness clubs remaining in South Africa: Ignite Claremont, Ignite Somerset West, Ignite Port Elizabeth, Ignite Southgate Johannesburg, and Ignite Menlyn Pretoria. Just to give you an idea, when I joined the Ignite Fitness Randburg club, it was a 7 minute drive from me: WITH traffic. I live in the north. Southgate is a 27min drive for me (if there is no traffic), Menlyn, about an hour and 15mins drive if there is no traffic. Now, to top it off: Ignite Fitness Keeps Sending Me E-mail invites to take out a new membership with them; after they've left me hanging with an unfulfilled contract of 10 months and no communication about re-imbur*****t because the Ignite gym closed down two months after I joined!! Terrible customer service: The Absolute Arrogance and Gall of this Wet Blanket. [email protected]: KINDLY re-imburse me and STOP inviting me to join your other 5 gyms across ALL of South Africa: I Am Not Interested, Because I Do Not Know How Soon They Might Also Be Closing Down: Last time, I trusted your marketing team and two months later it was Proven That Ignite Fitness Randburg was Not to be Trusted. Refund me and Tell your Marketing Team to Stop Contacting Me!!
0 replies
15 months ago
Sending a post dove with the parcel might have been more effective than relying on Aramex Cape Town. Teriible service.
Pay a R99 to have a package delivered to Cape Town from Johannesburg. Had THREE FAILED DELIVERIES so far. Phoned in to the CT Aramex Call Centre yesterday (4 separate phone calls) because the WhatsApp Customer Service takes forever to get back to you. Left Clear instructions yesterday - with a reference number. THREE TIMES (three different calls) that the Client CANNOT receive package Before 13:00 in the afternoon. For three days now, they Keep on delivering Before 13:00. Gave Aramex Cape Town a window of 13:00 to 17:00 to deliver, Yesterday and again Today. That is a window of FOUR HOURS in which to drop a package. FOUR HOURS!! This is now DAY 3 of them trying to deliver BEFORE 13:00. It feels like Aramex Purposefully goes out of their way to NOT deliver at a time when the client is at home. Dear Aramex Cape Town, you are the worst experience I have ever had with a courier service. And I paid for this service. Waste of money.
0 replies
Review Distribution
5 Star
5 (10.416666666666666%)
4 Star
0 (0%)
3 Star
2 (4.166666666666667%)
2 Star
13 (27.083333333333332%)
1 Star
28 (58.333333333333336%)