Ignite Fitness

Based on recent customer reviews, Ignite Fitness is facing significant customer experience challenges, with a recurring theme of frustration around billing and cancellation processes. Customers consistently mention unauthorised debit orders continuing after cancellation, unresponsive head office communication, and disputes escalating to debt collectors. Several reviewers describe branch closures at locations like Menlyn, Rosebank, and Randburg without adequate notice or refunds. While some longstanding members acknowledge decent equipment, the prevailing sentiment reflects deep dissatisfaction with administrative handling, contract transparency, and overall customer service responsiveness across multiple branches.