Active since Aug 2018
This is the most unreliable courier service I ever had to deal with and this is a Takealot supplier! They delayed delivery of my parcel on the 20th of April. Thereafter made a promise to deliver to on the 23rd. I am still waiting. There website is also down. Thank you Takealot' and Fast and Furious for making another mess of my orders.
I placed an order for cleaning materials to be delivered on April 20th, but I am still waiting for them to arrive. On the 20th, a courier delay note appeared on the Takealot app, and by the 21st it still showed a delay. I had to email support to contact the courier, only to find out they received the goods on the 21st and scheduled delivery for April 23rd. The app was updated with the new date only after that. On April 22nd, I asked Takealot to confirm delivery for the 23rd, and they rep**** that the courier promised to deliver that day. Now, long past the delivery time, I am still waiting. When I asked them to follow up, they ignored my messages and sent another reply saying a ticket had already been opened and the matter was “addressed.” Addressed how? By making a promise they didn’t keep? Basically, they are saying it is not their job to follow up. I am extremely frustrated with Takealot for their repeated mistakes and their attitude that it is not their problem. I wouldn’t recommend them to anyone shopping online.
After experiencing various issues in one week at Takealot, I am concerned about a decline in the service quality. After ordering a computer screen monitor, a TV screen was delivered. The driver recommended the matter is logged on the Takealot app. A return log was initiated and collection time of 16h23 arranged on 27 March 2026. At 17h24 the collection seems to not have happened. My concern is that because Takealot's staff do not know the difference between a TV and a Computer Screen, my time is wasted to sort out this matter. Another order during the same week became a mess after one of the products disappeared and had to be replaced. Ordering from Takealot has changed into a stressful situation and I may consider changing service providers.
I opened an RCS Game Account over two weeks ago, but after countless attempts to register using the app, it always stalls at the facial recognition step. I eventually went to the Jeffreys Bay Game store for help, only to be told they generally don’t work on Mondays. When I returned on Tuesday, it took ten pager calls before someone finally showed up. The staff member called RCS to link a card but realised the cards in-store were old or dormant. I was given a dormant card with a different account number, which I only discovered after calling RCS to link it and being told to go back to the store for another card. After several more calls, RCS eventually agreed to courier me a card. Since I’m on holiday until January, I’ll only get it when I return, and I’ll still have to go through the frustrating registration and card linking process. If this is how Game treats its customers, I wouldn’t recommend anyone open an RCS Game account—it’s a complete logistical nightmare.
I joined InterNations about a year ago to market my business after I became retrenched because of poor economic circumstances. Earlier this year I emailed InterNations to ask for the cancellation of my membership but instead of assisting me they emailed me diverse threats to make a payment of $59.40. After receiving different threatening emails from their finance person, I explained I was not aware of the online cancellation and I am not interested in proceeding with the membership. They informed me I must please cancel the membership online, but because the system blocked me, I could not follow the cancellation process. I subsequently informed them I am unemployed and cannot afford the membership. They threatened me again by handing me over to a debt collection party. I am therefore being forced as an unemployed person who requested a cancellation to make payment to a body that provides no service to me at all.
After I visited First National Bank Galleria and requested my premium account to be downgraded to an Eezi account, after three weeks I can note no progress. Adding to this frustration, I visited the branch three times, and the branch used offline systems as an excuse. Unfortunately, this is now the 4th week and after many complaints with their Premium group and other formal complaints, I received zero feedback from FNB what the status of the account is. After I deposited cash into the account requested by Galleria FNB, I still cannot update my online profile or use the account. FNB takes your money but I cannot use the account. I find their service shocking and embarrassing. I am still in the dark with no understanding what the status of the account is.
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