BL
Barend L
Active since Apr 2018
7
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0
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Reviews
7 reviews1 month ago
112 Non Emergency Number
There is no Zero rating, if there was that would be my rating. The company I work for sent me for first aid training and after passing received a nice shiny certificate with full contact info of all the numbers if I had an emergency. I did, my one fellow colleague had a seizure and I duly phoned the 112 number, was firmly told not to make *****ulent calls saying my number would be blocked and a ******** charge against me could be laid, I proceeded to log the call. received a reference number ( 20260504-1710 )and waited for the ambulance. After around 20minutes phoned again and was told they were on their way - my call was a priority - we rushed my colleague to hospital ourselves. I called and cancelled the service. 32 minutes total time before we rushed him to hospital.......he should be better in a week or so. Thank you for asking 112
0 replies
77 months ago
How to win friends and infuence people. Dale Carnegie. Read it Nedbank or not........
I decided to close my account. I opened a new account with Capitec 16th. Capitec gave me ALL the documents needed and loaded the debit order switches and my new bank card. Fast helpful. Nedbank.....waited 27 minutes before been helped. Did bio-metrics, signed many documents, cards cut up, copies made and transfer of remaining monies to my account arranged. A quick 40 minute visit. I phoned the call centre on 20th to confirm that the closure had been done. Despite the glee that the woman showed when destroying my card their was no record of any kind electronic or otherwise that it was done and I would have to back to the branch and redo the process. Whilst visiting a man came and wanted a small overdraft settled but he would prefer the person to help. Correctly the woman stated at the ATM would be cheaper. I know that he said but I would far prefer you to help me. yes said the woman but if you............and on and on for 15 minutes. He asked her name,she covered her name tag then gave A name. He left.........still not been assisted as he had asked. .
0 replies
77 months ago
We have gone forward to the Dark Ages.
I needed to transfer R 1200.oo from my cheque account to a bank in Germany. I would load them as a benificiary and do the transfer. Nedbank does not recognise Unibank of Munich so I needed to go to the branch. 3 days later I get a call saying transfer rejected I need an invoice........ I lodge a complaint;longest 48 hours I have experienced. Still no reply. First I tried PayPal; do not do transactions in rands. ABSA say they can help, apply an account and in 48 hours we will return . New longest 48 hours. FNB are linked to PayPal so i try to register. FNB speak english please and not codex. I do not know what error code (0864) B01 OTP means. Could also not find an indicator where the error was. I contact an agent ( do not remember name ) 20 minutes later I get a phone call and Adrian tells me no amounts under R 100 000.oo but gives me 3 choices. I choose WorldRemit. They take my money and come back the next day saying cannot help and refund me quickly. We had Concorde and have advanced to no supersonic passenger aircraft. We put Neil on the moon with a calculator and some finger counting and we have advanced to battling to put a man on the moon. We have advanced to not been able to transfer R 1200.oo to a bank in Germany.
0 replies
82 months ago
Wow
Arrived at the hotel Saturday 31 August and as expected lived up to it's 3 star rating so all good. Sunday evening however I became very ill. Monday morning I requested to be assisted to the dr. The staff determined since I could barely walk hospital was a better idea. The Port Nolloth hospital was on strike so they made arrangements via the managers husband to take me to Springbok over 120 kms away. They also arranged for me to see a dr while we were driving to Springbok and on to hospital. When I got back to the hotel they checked on me regularly, made sure I was fed regardless of the time and I was comfortable. All of you ROCK. This was actually a genuine concern for my wellbeing. Again YOU GUYS ROC****
0 replies
96 months ago
No to the scourge MTN , yes to Vodacom and Cell C
About a month ago I complained about MTN not assisting with a query/complaint that I had regarding my contract and when I actually received the phone. Quickly I received a reply from a Willem Jnr Loots and he wished me a good weekend............The next week I sent him 2 e-mails and received no response. I complained again and a week later he told me April 2017. Not what I asked. I visited MTN Cavendish Square and was told.......not what i had asked. I opened my contract with Autopage in 1995 and MTN took them over so continuing my contract. 1995. I have decided to port to Cell C and sent them my latest statement to assist. MTN refuses to port as they say my contract is a business contract. Never has been and my statements reflect only me. MTN is therefore determined to continuing rendering me appalling service but to continue doing so for as long as I wish to retain my current number. I will reccomend strongly that potential clients look at Vodacom and Cell C. MTN is spending millions to attract new clients but is clearly determined to loose those it already.
1 reply
97 months ago
1 step forward , Jurassic Park backwards
My last negative post a week ago was replied very quickly and felt I was going forward. Despite 2 mails to deal with customer service agent I have not had any response.
2 replies
97 months ago
Bye bye......?
3/4 emails to contact us and wait for it.............little longer............maybe.........oh no response. Millions to get new clients nothing to keep existing ones...........still waiting........oh okay finally no response. VODACOM,CELLC,TELKOM.......
2 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)