Lee F

Active since Apr 2018

Reviews

Industries

Reviews

13 reviews

4 months ago

unable to visit doctors.

I recently relocated from Guateng to KZN and when i call in to take my kids to the doctor they advise he is not able to use his medical Aid as we need to find new doctors and get them updated. now this needs to be updated before the month end. in all my hectic schedule relocating was not able to do this now my kids left without doctors to visit for the month. What excellent service this is from Discovery as they never fail to disappoint. would be good if i got any assistance regarding this matter as they are kids and require Doctors should they fall sick. I Should not be running to a Hospital for a function a Doctor can diagnose. hopefully discovery makes some kind of exception. we pay and keep out policy up to date and yet when it comes to Discovery end they fall short on service delivery. Let you not make payment and they ever so fast to suspend all your services. hoping to receive a call from Discovery regarding this matter.

2 replies

Rent-A-Store Honeydew

5 months ago

********** when time to move out.

I would not recommend anyone to utilize rent a store to store any belongings. Its only the 6th of the month and they now says they need a calender month to give notice. In order to remove my goods I must pay for the entire month of April which I shall not be using the unit and it would be empty. The company clearly rips customers off in this manner and thinks nothing of this. Manager Sinenhlanhla Ngwenya not will to hear any and does the company and managers do not have any compassion for the customers of rent a store only looking to make the company rich for an empty unit that will be standing.

0 replies

Discovery Health

18 months ago

Misleading information

Discovery health giving misleading information regarding policies and when call in to speak to agents they a bit rude. With recordings they fail to accept responsibility.

4 replies

Game

24 months ago

faulty cellphone now swopped as per 7 day out of box warranty.

Good day. i am really not pleased with the service received from Manager level at Game regarding cellphone purchase. Sales consultant advise should a faulty be found in 7 days device must be brought back and it will be exchanged. when you take device back to stores their story changes and it must not be sent for repairs. who can assist at Game. i would appreciate for a manager to call me immediately. Lee Manager at Cresta could not even assist.

6 replies

Webafrica

46 months ago

Fibre services

Recently took out fibre deal with webafrica. I was informed I can connect my own router and it will connect. I connected 2 routers and no Internet connection. Chat to an agent on WhatsApp and they can't assist also can't even speak to an agent over the phone. Bad service and still not resolved.

0 replies

Rain

53 months ago

Poor poor service

I have logged tickets 2 days in a row to resolve network issues and receive no response. Also reufund needs to be processed for double charge and also nobody called me

5 replies

FNB (First National Bank)

74 months ago

FNB fraud department does not respond

FNB Fraud department. i have logged a fraud case in 2019 with FNB. till today they tell me that the case has been assigned to Warren Du Plessis who has not contacted me as yet. i tried calling in for Warren in Fraud dept and he always busy and does not even reply to emails. FNB Case Number 2***. Can FNB supervisor or manager call me regarding this matter as this is not the service we expect from FNB. If this should be the service we get as a client i rather move banks.

1 reply

FNB (First National Bank)

77 months ago

Fnb fraud dept does not respond

I have opened a fraud case with FNB a year ago. And till today no response received or fnb has still not contacted me. When you call fraud department they say must ask for certain individuals however they not available. And still if you email them they do not response to your email. Is this the service we get as a fnb customer? Can they fraud dept please call me ASAP

1 reply

Intec College

88 months ago

Completion letter

Hi I have been awaiting my completion letter for my course and getting no feedback from agents when I call in. How long do I wait for this? Why does this take so long to get. Call me ASAP on ********** 902. Thank u

0 replies

Intec College

88 months ago

Completion letter for course

Hi I have been waiting for my completion letter for my course and was informed by agents that I will be called back. Till today still awaiting completion letter for a course I have completed. Call me Asap

0 replies

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4 Star

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2 Star

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1 Star

13 (100%)

Lee F

Reviews

unable to visit doctors.

********** when time to move out.

Misleading information

faulty cellphone now swopped as per 7 day out of box warranty.

Fibre services

Poor poor service

FNB fraud department does not respond

Fnb fraud dept does not respond

Completion letter

Completion letter for course

Review Distribution

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