

Rent-A-Store Honeydew
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2018
I would not recommend anyone to utilize rent a store to store any belongings. Its only the 6th of the month and they now says they need a calender month to give notice. In order to remove my goods I must pay for the entire month of April which I shall not be using the unit and it would be empty. The company clearly rips customers off in this manner and thinks nothing of this. Manager Sinenhlanhla Ngwenya not will to hear any and does the company and managers do not have any compassion for the customers of rent a store only looking to make the company rich for an empty unit that will be standing.
1 reviews | Active since Apr 2018
I would not recommend anyone to utilize rent a store to store any belongings. Its only the 6th of the month and they now says they need a calender month to give notice. In order to remove my goods I must pay for the entire month of April which I shall not be using the unit and it would be empty. The company clearly rips customers off in this manner and thinks nothing of this. Manager Sinenhlanhla Ngwenya not will to hear any and does the company and managers do not have any compassion for the customers of rent a store only looking to make the company rich for an empty unit that will be standing.
1 reviews | Active since Sept 2019
Terrible people to deal with, they don’t tell you the truth about what you need to pay upfront, they don’t load and off load your furniture, you need to do it all on your own. and they give you very little time to do it all. Anything after 3 hours in total, you are charged R150 for every half hour over and above the initial charge. Don’t ever deal with this company. They are a very bad company.
1 reviews | Active since Sept 2019
Terrible people to deal with, they don’t tell you the truth about what you need to pay upfront, they don’t load and off load your furniture, you need to do it all on your own. and they give you very little time to do it all. Anything after 3 hours in total, you are charged R150 for every half hour over and above the initial charge. Don’t ever deal with this company. They are a very bad company.
1 reviews | Active since Jan 2023
Horrible service by Hazel and Chwayita the operations manager. We got at each other throats for a R260 payment we were not made aware of and begged to have management intervene just so we could access the store and we were told the office was unable to reach higher management. Ultimately after a heated exchange, call for backup security ( which backup apologised), operations manager Chwayita was called and she gave an order that our payment should not be processed so we don’t get access to the facility to come back on Monday. This was done without the care to hear either our side or to hear from the backup that was called. I have used the facility from 2016 but this Saturday left a bad taste in my mouth. To add salt to the wound, Chwayita followed with an email terminating the lease without bothering to hear what our side of the story is.
1 reviews | Active since Jan 2023
Horrible service by Hazel and Chwayita the operations manager. We got at each other throats for a R260 payment we were not made aware of and begged to have management intervene just so we could access the store and we were told the office was unable to reach higher management. Ultimately after a heated exchange, call for backup security ( which backup apologised), operations manager Chwayita was called and she gave an order that our payment should not be processed so we don’t get access to the facility to come back on Monday. This was done without the care to hear either our side or to hear from the backup that was called. I have used the facility from 2016 but this Saturday left a bad taste in my mouth. To add salt to the wound, Chwayita followed with an email terminating the lease without bothering to hear what our side of the story is.
Hellopeter has tracked Rent-A-Store Honeydew across 6 reviews. Rent-A-Store Honeydew hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Rent-A-Store Honeydew? Write a review to help others decide.