Active since Mar 2018
I have made a reservation through Expedia, unlimited mileage for pick up at Cape Town Int. Airport. It was a shocking discovery that I was invoiced on limited mileage. I have called Cape Town Int. branch and customer care in an attempt to resolve this dispute all efforts failed.
Hi, Hope this finds you well, I am a pensioner based in East London South Africa. I have a Samsung double door fridge, it's flaking by the water dispenser and at the bottom of the door. The fridge is working properly but the door surface has unusual bumps and the paint is flaking. Your urgent assistance will be highly appreciated. Regards Monde
BMW Supertech Port Shepstone is refusing to offer her a courtesy car and forcing my mother(62) to drive a car with a noise from the front wheel yet the car is still under motor plan. She's been without a car for 2 days and she doesn't have water as she can not drink tap water due to her health issues. The last time she had a breakdown she was attacked by ********s while waiting for BMW roadside assistance. This is the worst customer service we've ever received from a car dealership. If I do not hear from you soonest you'll get what you deserve trust me.
You confirmed a bogus accomodation booking for me in Durban on 8th July 2023. The Gateway holiday suites at South point avenue in Durban, this place doesn't exist. I sent numerous emails requesting clarity and refund from booking.com it's been weeks and no response.
I bought a dixon Bluetooth speaker from shelly beach in December 2021, in June 2022 it burnt. I returned it for repairs I was told it's discontinued without a refund. Kindly address this within 3 working days before I publish a story on all major tabloids in SA as I'm in media. I do not like such disrespect I've taken down big companies I'll make sure I drag your name to the lowest, refund my R1100 or replacement speaker please. Contact me on 0606594896
My sister has been without a car or 3 months to date, she was promised the car will be ready on the 17 December which moved to Monday. Sad thing is that the motor plan is still active, she's been paying installments and insurance for 3 full months without her car nor a courtesy car from the Pietermaritzburg dealership where the car is being repaired. She's been on leave since 17th December supposed to have gone home but she couldn't. This has affected her on badly, the inconvenience caused by this company towards her personal and professional life is unbearable. Why are we receiving such bad customer service from key Delta? How do they justify keeping a customer for 3 months without a courtesy car? I beg STAY AWAY from key Delta dealership as they demonstrated that customer care doesn't exist it's least of their priorities. Why are they selling us motor plan if the car breakdown a client will be left stranded? What are year customer values, vision and mission objectives? Worst of all they don't call if we don't call them
My mother requested for a tracking device to be removed from an old car to her new car. It's been 3 weeks already we still waiting and no written or verbal communication. This is highly unprofessional and imposes high risk as it is the insurance requirement for a car above R150 000 to have a tracking unit.
The level of incompetence is appalling, I was asked to go and look for 2016 invoices as they cannot find them in their system. Who's responsibly is it to keep the records of each job carried out by the workshop?. My company car was repaired by this workshop in 2016 but they had long list of misdiagnosis that we had to pay for till I realised that we've been taken for fools. The fault kept recurring until we decided to take the car back to them. They kept it for almost 2 yrs I was called to fetch it yesterday of which I did shockingly I discovered: 1. Battery was dead but workshop Manager Mr F Morake never bothered to inform me. 2. The inside door lever was broken of which I showed him. 3.He lied between his teeth that he tested the car himself over 70kms and couldn't pick up any problem. Whereas I drove the car for mere 8km the temperature warning alarm came on as well as the engine temperature went above 100 degrees. (The actual problem) 4.Drove a further 28 km a new faulty ABS and other faults came up and these were never there before. I immediately returned the car to the workshop requested a courtesy car I was told I won't get it unless I provide them with invoices that prove beyond reasonable doubt that I paid for all their misdiagnosis from the past. It is quite astonishing that Volkswagen as a global company has actually shown such disregard in prioritizing customer satisfaction. The continued employment of highly incompetent workshop managers is a cause of concern to us loyal Volkswagen customers. Such incidents really dent the professional image of Lindsay Saker nationwide. I am left without a car to run my business but I've paid for all their misdiagnosis. What happened to customer care at Lindsay Saker? Since this incident I am no longer servicing the other VW kombis at Lindsay Saker. The company vehicle related to this case is CHOMEE GP.
They scammers overcharged me when I enquire about the additional charges they telling me that its charges incurred during lockdown whereas I told them to cancel my subscription. Last week I randomly logged in to see if was cancelled to my surprise the amount owed to dstv is accumulating. This daylight robbery... I'm done with DSTV multi choice.
My mother was transferring fund to my business account but in the process the phone froze due to a software problem in that process it transferred the funds to my overdrawn account. This happened on the 17 October 2019 we then immediately alerted FNB and requested the funds to be credited back to her account we sent numerous emails it almost 60 days still no refund. She's been sent from pillar to post with no tangible answers. These funds were for the renovation in her house that needed to be completed before Christmas. QUESTIONS: 1.IS THIS WHAT FNB MEANS WHEN IT SAYS HOW CAN WE HELP YOU? 2.DOES FNB THEY REALLY UNDERSTAND THE MEANING OF THE WORD "HELP" OR IS JUST AN AMBUSH STRATEGY TO LURE CUSTOMERS? 3.IS THIS HOW FNB TREATS IT'S "BLACK CARD" HOLDER#PRIVATECLIENTS? 4.FUNDS ARE IN YOUR POSSESSION WHY AREN'T YOU CREDITING HER BACK HER HARD EARNED MONEY? 5.WHAT ARE FNB'S CORPORATE BUSINESSES ETHICS IF YOU CAN'T KEEP JUST ONE CLIENT HAPPY? 6.IS THIS HOW FNB TREATS THEIR CLIENTS OF OVER 30YRS? I have advised her that we close both all our private and business accounts with FNB should this issue is not resolved by the 17 December 2019. I mean Standard bank and Absa have been sending her offers, she has an excellent credit record why should we beg FNB who simply doesn't care about their clients. Well I've already alerted my media partners that I'd like to make a story on front page Sunday tabloids should this issue remains unresolved by this weekend. If FNB thinks they can just mess around with clients and getaway with it they don't stand a chance with me they must ask Absa, Renault SA, General Motors SA lastly google me, my profile is there that will "HELP" you understand that I mean business by writing this review. I will not sit and watch my mother being stressed and victimized by FNB for 60 days not a man of my caliber. FNB PLEASE CREDIT HER R5000 BACK TO HIS ACCOUNT BECAUSE IT'S IN YOUR POSSESSION THIS HAS NOTHING TO DO WITH COLLECTION DEPARTMENT ETC
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