DK
Donald K
Active since Feb 2018
12
Reviews
0
Industries
Reviews
12 reviews21 months ago
Makro won’t honour the price I paid online
I recently purchased a tool online at a specific price on two separate occasions. Both times, my orders were declined without any prior notice, despite the company’s terms and conditions stating they would contact me before canceling an order. The stated reason for the cancellations was stock unavailability, and these cancellations occurred just a few days apart. However, shortly after, the price of the tool was increased, and stock became available immediately. Makro is now refusing to honor the original price at which I made my purchases. Additionally, they have been unresponsive to my emails unless I leave a review on Hello Peter. Next step is to report them to the NCC.
0 replies
21 months ago
Makro won’t honour their prices
I recently purchased a tool online at a specific price on two separate occasions. Both times, my orders were declined without any prior notice, despite the company’s terms and conditions stating they would contact me before canceling an order. The stated reason for the cancellations was stock unavailability, and these cancellations occurred just a few days apart. However, shortly after, the price of the tool was increased, and stock became available immediately. Makro is now refusing to honor the original price at which I made my purchases. Additionally, they have been unresponsive to my emails unless I leave a review on Hello Peter. Next step is to report them to the NCC.
1 reply
22 months ago
Makro wont honour the price i paid online
I recently purchased a tool online at a specific price on two separate occasions. Both times, my orders were declined without any prior notice, despite the company’s terms and conditions stating they would contact me before canceling an order. The stated reason for the cancellations was stock unavailability, and these cancellations occurred just a few days apart. However, shortly after, the price of the tool was increased, and stock became available immediately. Makro is now refusing to honor the original price at which I made my purchases. Additionally, they have been unresponsive to my emails unless I leave a review on Hello Peter. Next step is to report them to the NCC.
8 replies
22 months ago
Price Baiting
I bought a Dewalt tool twice online only for them to cancel the order due to no stock availability and then immediately change the price and re-advertise it on their website for a higher price. Now they wont answer my emails, I will be reporting them to the NCC.
1 reply
42 months ago
You will never stop paying them
Worst experience with a rental company Ive ever had. No customer service and they keep wanting more money after confirming that Ive paid up all accounts. They are now threatening to hand my account over to debt collectors even though I have proof that my account is paid up. They will just add a whole bunch of made charges to your bill and tell you that you are still short on your account.
0 replies
43 months ago
Incompetence
I took my wife's car in to look at the gear box as it is dropping revs and power in 3rd gear. They also needed to look at the window mechanism as it broke and made a noise and scratched the smash and grab on the window. They called me in to come test drive the car with the mechanic as he said the diagnostic machine isn't picking up any faults. I came in and we took the car for a drive and Happy the mechanic agreed with me that there was something wrong with the gearbox. He said he would let the gearbox specialist know about it. Fast forward to today, I phoned them and he said there's absolutely nothing wrong with the gearbox as they cant find anything on the diagnostics and i need to come fetch the car. It feels like they are trying to wait out the maintenance plan so it becomes my problem. Coming back to the window, they fixed the problem in the door but refuse to fix the scratches on the glass. To me as I understand it any damage caused should also be fixed under warranty. It has been extremely unprofessional, especially the lying. Never in my life will I buy another VW again.
0 replies
44 months ago
Worst Experience
The worst experience, if you have a problem they keep transferring you to another department. I then dealt with a lady named Mimi who refuses to help, why is service so difficult for us South Africans to get right. I will be moving my accounts to another bank.
1 reply
52 months ago
WebAfrica is the worst
Struggle to get anything above 4mbps on a 25mbps line between 16:00 and 21:00 at night. They said they would phone me back but they’ve just ignored me. It is impossible to get good service out of them. There chatbot also only gets back to you the following day. Will be cancelling my contract with them.
0 replies
74 months ago
Vodacom Refund
Vodacom are thieves, I think I’ve just had the most unprofessional service from you. From this point further I think it’s safe to say we will never be using you again. Beginning of last year we ordered a fibre line from as you said it would be up and running within a month or two and you offered us a interim LTE solution which we gladly accepted, fast forward to 2020, we subsequently moved and used the prlevious owners fibre line until it had ended, we then tried to do a relocation and asked VODACOM why our LTE wasn’t working(still not working), they said it should be working, fast forward to March 6th. We phoned and they subsequently told us they had cancelled our fibre in December. They however had still been charging us R599 a month for a service that they had cancelled. The lady then told us she was sorry and she would refund us. Fast forward another month and they took R599 from us again. We then phoned them and they told us again that they are sorry and the debit order has now been stopped. Today we phoned them and they told us that we will in fact not be getting a refund as we had failed to tell them that they had cancelled our contract?!?!?! Vodacom has essentially just stolen R2400 from us and when I said asked why they said they would refund us when in fact they won’t Vodacom told me that the lady was not authorized to say or do that. I wonder how many other people they are stealing from people in this time when people need their money the most?
3 replies
98 months ago
Vodacom
Exceptionally horrible experience so far, I was originally with Vodacom and decided to move to FNB for the cheaper data rates. After a year with FNB my company told me that I could get a contract phone as long as it's with Vodacom. I applied for a Vodacom Red contract however they told me I needed to port my number first. The lady then gave me a sim card and told me that I should contact her within a few days if my sim card doesn't stop working. Three days later and I contact her telling her that my sim card is still active. She then requested the port again, the next day. I asked for an update as my sim card was still active and she told me it was her day off and she will let me know the next day. That was the last time I heard from her. I have sent her msgs since asking for an update with no replies. Yesterday I went into the store at Brooklyn mall to see if they could help me out with the porting. He helped me out and told me that it was sorted and the port would happen that night however the next day my sim card was still active. Today speaking to Vodacom customer care they inform me that they cant help me after spending 30mins on the phone with them and tell me that I need to go back to the store to get this sorted. If i had a choice I would've abandoned my efforts to rejoin Vodacom a long time ago and I will be asking my employer if there isn't a way to join another network as this has taken up too much of my time. You would think a company would go the extra mile for potential customers. Don't waste your time with Vodacom.
1 reply
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12 (100%)