Active since Jan 2018
Very happy so far. Lower premiums, great service. Immediate assistance when needed. Keep it up. Thanks to Godfrey for his assistance.
Friendly, efficient and do delivery as well. Great service. That's the way auto s**** yards should be.
Terrible experience. Absolutely unprofessional. Disaster. I've wasted almost two years dealing with them.
I bought storage bunk bed. Obviously no problem paying for it. Delivery took place quickly but the delivery track was leaking oil which I had to clean myself when I got back home. Couldn't complete the assembly as one bag with fasteners is missing. I have contacted the shop immediately. It's been a week and the missing fasteners are not dispatched yet from Port Elizabeth and once dispatched delivery is 5-7 working days. Definitely not impressed. Frustrating.
When buying a new car there's a sticker on the vehicle itself informing you about a five years warranty. It's a trick. The manufacturer warranty is only three years. The other two years more like extended warranty with other service provider. I had a problem with the engine mountings and they refused to pay. Be aware.
Poor workmanship. Bad attitude. Very pleasant and convincing before you pay.
I paid him most of the money. He disappeared leaving me without doors and other unfinished works worth roughly R50000. My attorneys are busy with him. Avoid his services.
When you buy new Honda you are told it comes with standard 5 years warranty. It is not standard at all. On the day of purchasing you get your service book and you notice the warranty is only 3 years. When you ask the rep, the answer is no, it has changed to 5 years but the books are not updated . I have 2 engine mountings collapsed, the car is in its 5th year and I find out the warranty is not with Honda SA anymore but with some Inovation Group. According to them this is wear and tear and they don't pay for it. Now I have no grounds to fight their decision because I don't have their warranty booklet explaining what is covered or not and never had one. When I phoned Honda SA ,customer service I was told by the agent, Inovation Group should pay for it because it's not normal for this items to wear in such a short period of time. The next day I received a email from some manager in Honda SA and surprisingly ,according to him Inovation Group shouldn't pay for it. To complete the terrible experience I find out the car is 2015 model, not 2016 and the dealership explained to me that Honda SA sold the car to them as 2016 model. It is just getting better and better.
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