SL
Salama L
Active since Nov 2017
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
Pathetic poor service provider
Worst service provider. They have costed me hours and hours of work time and my poor kids have been disconnected from their online classes. This problem has been intermittent and almost 2 weeks now I'm still loosing Internet connection. If you want reliable service.... Do not use Afrihost. In fact it's time I change my service provider. They unsympathetic and just unreliable
0 replies
15 months ago
Disgusting customer service
Worst bank ever. They disregard their clients. Customer service is disgusting... Don't choose Capitec, you will be highly disappointed. Waiting close to a week for feedback on what is supposed to be an urgent matter... They probably too busy eating kfc to actually investigate why they have not paid me my live better money. Pathetic excuse for a bank
1 reply
15 months ago
Live better system a hoax
Capitec Banks live better system is a hoax. I've been given the run around about reward money due to me for days with nobody able to say when I will be paid. For future clients... Don't be swayed by the live better system... It's nonsense. Rather choose another bank... This bank is up to nonsense
5 replies
43 months ago
Disgusted y Capitec Service
I resigned a year ago and have requested capitec to change my loan debit date from 25th to the end of the month. I provided them with U19 forms and more yet the consultant at kc branch tells me they end my resignation letter. This is appalling...what does my resignation letter have to do with them. I have the U19 exit form completed, momentum payout etc yet they want a personal resignation action letter I sent ro my employee a year ago done on the work computer. Worst service amd bank ever in the meantime they charge me I treat every mo th for late debit. I'm disgusted by capitecs service
1 reply
43 months ago
Pathetic service at Ver-tex
I requested a settlement amount for my account and the day after I received it by email I settled the account via the Ver-tex app already on 28 October 2022. I have been emailing and calling them and they keep saying they waiting for finance to allocate it. It's been more than 10 days and now I'm getting calls from them saying I owe R3500 yet I settled the amount of R11185.99 o 28 October already. This is frustrating because I sent the proof of payment which they acknowleged they received. It's a nightmare getting a paid up letter or even any communication from them as to when this would be resolved. I have also written to the Ombudsman regarding the unfair practice as I'm not receiving any feedback just the same story over and over...it's with finance
3 replies
58 months ago
Racism and prejudism still very much in the friendly city of PE at The Beach Hotel
Service was most pathetic. I enquired whether management has changed as I always stay here but have never regretted it till this time. For what you charge I should have rather booked at the Radisson. For breakfast even though I filled out a menu according to strictly halaal you guys sent me bacon... Asked reception and management upon check in to extended my stay for an additional night yet you hound me to ask when im checking out. Your staff seems somewhat prejudice toward muslim guests. In addition your reception calls wanting to send room service at a time my husband and I was having an intimate moment and has the nerve to ask when we would be done for them to come. The Beach Hotel receives the publicity they deserve for the poor service and prejudice not to mention racist behaviour. The rooms and service is nothing like what is advertised. Worst hotel ever!
0 replies
65 months ago
Unethical business practices
With the start of the lockdown last year we were told that we could work from home so that we can still maintsin a salary till things are safer for those that have wifi. I couldnt go into a Telkom store because it was lockdown level 5 so I called the customer service and after numerous failed attempts their call centre returned my call after i requested an online callback. On that call I applied for a month to month 20Gig day and 20gig night for r299 and I explained to the consultant that it is important that it is a mo th to month because tho work will cover the cost, I dont want to be stuck with a contract when they announce we should return to work also. I confirmed this more than 3 times on the call and the consulta t confirmed it is month to month. The rest of the process went smoothly. After 3 minths i went into telkom to ask if i could upgrade to 40gig because the data wasnt enuf. To my shock the consultant Shariefa at the Kenilworth branch told me she is unable to ugrade it because i have a 24 month cotract. I was livid as this was not what i ordered. The consultant Shariefa made a case on my behalf as our attempts to resolve this was futile. A few weeks later I received the following sms, Good day case:34538262 Kindly be advised that number 0682861945 SmartBroadband 40GB Wireless TopUp Deal is a sim only contract and if you wish to cancel you may do so at anytime as it does not have a device. Regards Telkom I then went in to cancel and they told me I would have to pay R800 for cancellation because its a 24 month contract and I cant upgrade because its a 24month contract...mind you something I did not ask for and specified on my order. I keep telling them to listen to the call of the day I ordered it because I clearly asked for month to month. Even my callback request was enquiring for the month to month. I have since been running around in circles and everyone at Telkom just turn me away with no resolution.
0 replies
71 months ago
Telkom broad daylight robbery
Pathetic Service from Telkom. Broad daylight robbery. I contacted Telkom during lockdown to apply for the month to month 40gig LTE bundle and was successfully signed up so that I could work from home. I asked the consultant several times to confirm that it was the month to month and that after 3 months I could upgrade to 60gig as my employer was paying for this. After 3 months I went into a branch to upgrade only to find out these skelms put me on a 24 month contract and not the month to month. I lodged a complaint and even got one of the consultants to follow up on the case but nobody at Telkom bothered to contact me. Also found out that they have been doing this to many poor consumers. Worst company every. Their service and network is pathetic.
0 replies
103 months ago
Lazy abusive staff at Capitec
Ottery hypermarket branch is the worst. The other day I went to draw cash. As usual capitec had system errors because my card came out but no cash. I approached the consultant standing with his hands in his pocket to assist. Already flustered because my 1 yr old and 9 yr old was waiting for me, the consultant was completely carefree about the fact that my r1000 was not received. I got upset and in a confrontation the consultant Jason stepped up too my face and threatend me being a woman and his colleague stood by laughing. In fact he acted ready to get violent and made the comment. "You lucky you" capitec hires abusers and violent staff
2 replies
104 months ago
Erranous debit order
My daughter took out a contract. Firstly a week after applying she popped in to find out how far the contract was only to find that the consultant Yusuf didnt submit it. She then contacted store again and was told to come in to finalise on a. specific day but when she got there the consultannt yusuf was off. Eventually a week later she went it again to check status. On that day she finalised everything and ensured on 3 seperate occasions that the debit order must come offon 26th of each month. She evenn had takken witnesses as she didnt trust this slap consultant. He Promised heart and soul that the first debit woukd be 26 nov and would be prorata but include all fees. Too her shock last she gets a notification on 22 nov that she had unpaid debit twice which has messed up her perfect credit. Vodacom.offers no remedy, no apology, or letter of error. The most disgusting service
2 replies
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10 (100%)