MS
Monique S
Active since Nov 2017
7
Reviews
0
Industries
Reviews
7 reviews22 months ago
How long does an address change over have to take to activate your fibre??
We logged our move online on the 1st of August 2024. We moved on the 2nd. Supposedly it would have taken 24hours to be activated and our fibre would be up and running. Saturday we phoned again, problem is not on Evotel's side but ons Mweb's side. Yesterday we phoned, they kept cutting our calls and no answer to our problem. Today is exactly the same issue. What is going on Mweb??? Is this the ****py service you provide?
0 replies
43 months ago
TIMBER CITY ROODEPOORT, YOUR SERVICE IS AWESOME!
We often buy raw wood products as we build custom items. Today I visited Timber City in Roodepoort and right from the first call, to visiting the store, assistance, everything, it was just a wonderful experience. Abraham was the gentleman that assisted me over the phone. He literally took the time to get onto shelves and show me the standard of their products when I arrived at the storw. Very quick and efficient service. I will definitely return to them!! Thank you Abraham and Timber City.
0 replies
43 months ago
ICB your service sucks!!!
I am utterly disgusted with the horrible service that I receive from this so called institution. Firstly I had to write an exam in October. Major problems on the day, couldn't write my exam (I am not the only student as we are on a student chat group) So ICB comes back and says the problem was not on their side but they will rebook the exam anyway (obviously the fault was on their side). A month after I opted to rather write a paper exam at one of the centres which is 60kms from where I stay. In the hopes that everything will run smoothly. I was so happy with how the exam went. Today we received an email, the courier truck was hijacked with our papers. We have to rewrite. Again. On our chat group with other students, everyone complains about their certificates that get lost and take more than 5 months to reach them. This is totally unacceptable. Yet, they want their money before booking an exam.
0 replies
45 months ago
Telkom your swrvice is disgusting
Dear Telkom, I am wondering if I had to pay my monthly installments to you guys like the service you give me, if you would be happy???? We have been waiting 2 weeks for my husband's nr to be ported. No one is getting back to us, the staff at the shops just shrug my request off as it isn't in their hands according to them. 2 weeks that we have been struggling. 2 weeks where my husband's nr isn't working because you guys are supposedly busy with the port. 2 weeks of no one getting a hold of him and losing business. Please can I have an answer on this port request ASAP. Super super annoyed and unhappy customer!!!! 😠 😡
0 replies
70 months ago
Very poor custer service
I am a very very unhappy and angry client of Woolworths. I have a storecard with them and I spend a lot on it on a monthly basis. On 20 July I paid a said amount on the card at a Woolies store. That very same day, a few hours after the payment, my card was cloned and used to perform 4 rather huge transactions on it. My card was then blocked and my limit exceeded. I phoned WWFS to find out what I should do. I was advised to fill in a fraud dispute form in store. So I did that. On 11 August I noticed that 3 of the 4 amounts were credited back to my account but one is still outstanding. I phoned again and was assured that it would be sorted. Up to date (more than a month now) it has not been sorted and I am still waiting. Numerous emails to WWFS (Woolworths financial services) are just being ignored. I am also still waiting (after a month) for my new card to be sent to the store closest to me. Woolworths your customer service is the worst ever!!!! I am definitely rethinking my account with you guys. Super disgusted!!!!
0 replies
80 months ago
A job well done!
I am super super impressed with Budget Insurance's customer service. I recently had a claim (my first ever claim after 12 years) and they helped me every step of the way. Each and every time I phoned, my query was resolved within minutes. I am so so happy and impressed. Well done Budget. Keep up the good work.
1 reply
104 months ago
I am done with Vodacom
We have recently started looking at better phone deals (data and phone calls) as we pay a hell of a lot at vodacom and don't get much. I have been a customer since 2008 and my husband since 2006. We phoned vodacom cancellation department to get cancellation amounts on both contracts (2 cellphones and 1 wifi contract) After 2 days of spending on the phone just to get through to a real life person, we get told that they can only give it to us after the 5th of the month. (We phoned on the 1st) So tell me...is there no one working in the cancellation department from the 1st until the 5th of every month? That is super convenient.ntAnyway. we phone again on the 5th, the 6th, the 7th and today which is the 8th. How is this even possible that your customer care sucks this bad??? The line just rings and says, please stay on the line after the call to rate the level of service which you received.. What service???? Not even the 111 number is able to help when you phone them!! So I went to your Key west branch hoping that an actual real life person can help me. Boy was I wrong. The snotkoppie there tells me, he is unable to tell me the cancellation amount and why do I want to cancel anyway as Vodacom is the best. Well dear snotkoppie, wake up and smell the coffee because Vodacom is the worst. I want to cancel my contracts as in 5 days ago already beacuse I am so fed up with Vodacom and their horrible horrible service.
2 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)