CP
Celine P
Active since Oct 2017
6
Reviews
0
Industries
Reviews
6 reviews3 weeks ago
Poor service
Afrihost is the worst service provider, you sign up they tell you in emails 7 days (1 week) for installation, when you query on the 7th day they tell you to wait another 7 days as they have just placed your order on the same day you query. As such a big company I expect that they would more open and honest to there clients and not provide fauls information. All there services agents can tell you sorry please wait the 7 days. I will continue to eaculte this matter as it is unacceptable that companies get away with inconvenienceing your day to day and job.
0 replies
3 months ago
Extremely Disappointing Warranty Experience
We are extremely disappointed with the way our vehicle warranty claim was handled by Stellantis South Africa and SMH Multi-Franchise. On 3 February, we attended a meeting at Stellantis Head Office regarding our claim. At that meeting, we provided our fully stamped service book reflecting that all required services were completed, including the dates and mileage. Thereafter, we were repeatedly asked to provide additional documentation — including historical invoices (some from companies that have since closed down) and even confirmation of the type of oil used during services. We went to considerable time and effort to obtain this information, despite the inconvenience. After complying with every request, the claim was ultimately declined based on information that had already been available to Stellantis, the dealership, and the warranty team 11 business days earlier. The entire process felt unnecessarily drawn out and frustrating. We were sent from pillar to post, repeatedly asked for information, only for the claim to be declined on grounds that were already known. This experience has been exhausting and unacceptable. Customers deserve transparency, fairness, and efficient handling of legitimate warranty claims. Unfortunately, this was not our experience.
0 replies
3 months ago
Extremely Disappointing Warranty Experience
We are extremely disappointed with the way our vehicle warranty claim was handled by Stellantis South Africa and SMH Multi-Franchise. On 3 February, we attended a meeting at Stellantis Head Office regarding our claim. At that meeting, we provided our fully stamped service book reflecting that all required services were completed, including the dates and mileage. Thereafter, we were repeatedly asked to provide additional documentation — including historical invoices (some from companies that have since closed down) and even confirmation of the type of oil used during services. We went to considerable time and effort to obtain this information, despite the inconvenience. After complying with every request, the claim was ultimately declined based on information that had already been available to Stellantis, the dealership, and the warranty team 11 business days earlier. The entire process felt unnecessarily drawn out and frustrating. We were sent from pillar to post, repeatedly asked for information, only for the claim to be declined on grounds that were already known. This experience has been exhausting and unacceptable. Customers deserve transparency, fairness, and efficient handling of legitimate warranty claims. Unfortunately, this was not our experience.
0 replies
60 months ago
UNPROFESSIONAL SERVICE AND VERY RUDE STAFF
Well done to WE FIX WHEELS and their unprofessional team for stuffing up my rim 3 times in a row. How many time does it take a Wheel repair shop to stuff up refurbishment of a rim, 1st time my rim went in for a complete refurbishment and came out a completely different colour, 2nd time it was taken in to correct the colour and it come out not fitted to my wheel correctly and of course still the incorrect colour, 3rd time around it was taken in to fix the issue of the wheel not been properly fitted to the rim and to fix up the rim once again. It came out with a completely different tyre on it where apparently it was my fault because my tyre was damaged from them not fitting it correctly to the rim and the rim still looks like absolute ****. But the staff still argued with me that the tyre that was fitted to my rim was the correct one, clearly they could not see the difference between the tyre they put on and the rest that is on my car, but the blame still got put back on me as if I swapped the tyre. I definitely would not recommend them to anyone as they don't follow through on instructions that they are given when a client brings them work and also have such bad attitudes when you show them what you are unhappy about. But well done on the stuff up we fix wheels team.
0 replies
101 months ago
Very bad services along with bad attitudes
When ordering lunch from sandwich baron strubens valley you would expect top service , but I guess not It has been my second time ordering from them and both times my order was completely wrong , the first time the driver was happy to go back and fix my order but the second time was different , the driver had a bad attitude towards me , I phone the sandwich baron to tell them about the drivers attitude and I was told that the deliveryman was intact the manager and as a manager of a business you supposed to address the situation and sort it out not have a bad attitude and grab the bag of food and storm out my office... I must say that it will be my last order from the sandwich baron even though there food is delicious , and I will not recommend them to anyone else
0 replies
105 months ago
payment robbing
bad experience with the payment of there event staff worked for Andrew Boyce from Magnified Experiences, on the 2nd of September 2017 at the Neon Run we were paid for our service of bar tending as promised, but have been waiting since then of our tips as we were promised that it would be put into our bank account, myself and other promoters that worked the event have been querying about the payment of our tips ever since but Andrew keeps giving us excuses about our payment, and i feel its very wrong because i have debts to pay and im sure the other promoters were relying on that money to pay for this as well
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)