SG
Satto G
Active since Oct 2017
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
BobShop
On 24 April, I purchased an item through Bob Shop from the seller Yellow Sub Trading, with delivery scheduled for 5 May. To date, the item has not been delivered. I have attempted to resolve this matter by contacting both Bob Shop and Yellow Sub Trading via email, but I have received no response. I also called Yellow Sub Trading directly, where a consultant assured me I would be contacted, yet no follow-up occurred. Additionally, I logged a support ticket with Yellow Sub Trading, which was assigned to Amsal, but I have not received any correspondence or updates. I have been a loyal Bob Shop customer for years and have never experienced such a frustrating situation. This particular order was intended as a birthday gift for 6 May, and due to the lack of delivery and communication, I was forced to make alternative arrangements. The absence of response from both the seller and Bob Shop is disappointing and reflects poorly on customer service standardsOn 24 April, I purchased an item through Bob Shop from the seller Yellow Sub Trading, with delivery scheduled for 5 May. To date, the item has not been delivered. I have attempted to resolve this matter by contacting both Bob Shop and Yellow Sub Trading via email, but I have received no response. I also called Yellow Sub Trading directly, where a consultant assured me I would be contacted, yet no follow-up occurred. Additionally, I logged a support ticket with Yellow Sub Trading, which was assigned to Amsal, but I have not received any correspondence or updates. I have been a loyal Bob Shop customer for years and have never experienced such a frustrating situation. This particular order was intended as a birthday gift for 6 May, and due to the lack of delivery and communication, I was forced to make alternative arrangements. The absence of response from both the seller and Bob Shop is disappointing and reflects poorly on customer service standards
0 replies
8 months ago
Telkom woodlands
I regret not checking the reviews before visiting the store. On Friday, 3rd October, I app**** for a cell phone contract and was assisted by a staff member seated near the entrance. We completed all the necessary forms, and he even initiated a debit order setup on my banking app. He assured me that if he would contact me on Monday to confirm the outcome. Unfortunately, Monday came and went without any communication. I waited until Thursday to follow up in person, only to be informed that the consultant had been on leave since Tuesday. Upon reviewing my application, it was revealed that it had been declined due to missing documentation—specifically, the required documents had not been attached. Thankfully, a different staff member was available and kindly offered to assist me further if I could resubmit the documents. While I appreciated her professionalism, the overall experience was disappointing and reflects poorly on the store’s service standards
0 replies
23 months ago
Ambassadors of Excellence
I recently had the pleasure of interacting with Keegan.D and Sandiswa.M regarding a refund process. I must say, their professionalism and efficiency were beyond commendable. I deeply appreciate their dedication and quick action, and I am thoroughly impressed by the exceptional service provided.
0 replies
37 months ago
Pathetic service
If there is anything less than 1 star I would have given them. Trying to make a withdrawal which is unsuccessful and no one is telling me what to do. The chat platform said it is resolved and the withdrawal Department not responding to emails.
1 reply
66 months ago
Excellent service - Masego Sekamogeng
I must say I am very impressed with the service I received from Masego Sekamogeng of the Account Section. It is rare to find a cool headed Customer service Agent. Masego, You Rock!
0 replies
66 months ago
Dropstore pathetic service
False Adverti*****t, they advertised that you will not be charged for the services provided you cancel within the the trial period, I cancelled after few days since their support is nothing to write home about, even the emails are only answered after few days and I was charged R28 with no explanation.
0 replies
74 months ago
Click Parkview Shopping Centre, Pretoria East - pathetic service
Bought an electric blanket early April last year which stopped working, took it to Menlyn store which has no stock for as it was not winter time, after which we went on lock down, after the lock down is now reviewed to level 4, took the blanket to the Clicks in parkview Mall and was advised that the warranty has elapsed, I was even explaining to the lady I met Kamogelo did not listen and said no, we cannot exchange, I am now having an electric blanket that is not functional!
0 replies
74 months ago
Bad service - Cool Idea
I woke up on a Monday 11th May, 2020 morning to my internet line being down, I placed many calls and also log a technical ticket on the client panel, I was informed every time I called that the matter was escalated to Open serve and the turn around time is 24hr, waited till today 12th May at 2.31pm, still no one could give me any update, I was give number of open serve by one Kamo which line I stayed on the line forever. Is this the services we are paying for? I regretted voting for you guys as the best ISP
1 reply
92 months ago
Excellence Service - Collette Fritz
I just want to commend the service I received from Collette Fritz. Thank you so much for the excellence service.
0 replies
93 months ago
Flight Centre Woodlands - Pretoria
Worst service ever experienced in a Flight Centre office. they Cant do Price beat because the flight is not originating from SA and cannot book ticket for me at the same rate it shows on their website. They advised I should go book online and make online payment. Never do they know that a close relation of mine used to work for Flight centre and I know how this is done.
1 reply
Review Distribution
5 Star
4 (30.76923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (69.23076923076923%)