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Brandon R

Active since Aug 2017

4

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0

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4 reviews

5 months ago

Poor quality checks for defective clothing.

Good day To whom it may concern, I recently purchased two chino trousers on 21 March 2026 under your promotional offer of 2 for R200 at the Pavillion branch in Durban . As a loyal client of Kingsley Heath, I have always appreciated the exclusivity and premium quality associated with your brand. It is therefore with significant disappointment that I bring to your attention that one of the items purchased is defective. This is particularly concerning as it is not the first time I have encountered this issue with your chino trousers. For a brand positioned as exclusive and high-end, I find it unacceptable that items with visible defects are reaching the sales floor without proper quality control. As a customer who invests in your products with the expectation of superior craftsmanship and attention to detail, this experience has been both frustrating and disheartening. I trust that Kingsley Heath will take this matter seriously and address the apparent lapse in quality assurance processes.I will return the one item but the above needs to be addressed. I would appreciate your prompt attention to this matter and a suitable resolution. Yours sincerely,

2 replies

Platinum Wheels

44 months ago

Awesome service and Best car salesman

Hi Jacques I wanted to take some time to formally recognize Dwayne Forssman for his hard work in helping me with a new purchase & trade in of one of my vehicles from Durban to JHB . I was in a very stressful situation looking a replacement vehicle for my son but when we got to Dwayne, and I am happy to report that this did not deter Dwayne from giving me excellent service. He kept his composure during this time and really assisted me in the process. This also helped calm me and my family down as purchasing a vehicle between two provinces is a process of note and could be quite stressful bearing in mind not physically seeing the vehicle or taking it for a test drive. I was kept in the loop every day without me having to ask for feedback or an update. Dwayne, thank you so much for the excellent service and the great attitude you displayed during the process. We highly appreciate your efforts. I hope you have a wonderful Christmas and prosperous New Year! Thanks, Brandon Ryan

1 reply

53 months ago

best website and service to purchase a new or second hand vehicle

"HONESTY..INTEGRITY..RESPECT..EXCEPTIONAL CUSTOMER SERVICE....are the words that come to mind and best describe our recent experience with you using your website "Change cars". Thank you for the exceptional customer service provided when we first browsed your site and a surprise call from Michael and his team once I started my enquiries.. No pushy sales person...No pressure...No gimmicks were one of the things I liked about your service and team. Just a great Home-Grown business atmosphere where a virtual hand shake still exists and means something, and pride in ownership is apparent and demonstrated. We would like to express our gratitude for you going the extra mile and your referral to a reputable dealer and ensuring that everything was right with our enquiry for a new or second hand vehicle for my son which we are really enjoying! We will definitely tell a friend, and so on and so on. No need for big expensive advertising, your reputation speaks for itself. First class ! We will definitely be back for our next purchase! Thank you Michael and team!"

1 reply

110 months ago

Itc listing and collection agency

<p>I have paid up my Blue Bean and Standard bank credit card and just can't seem to have the information on Trans union updated. I rather get more harassment calls from debt collectors demanding payments on paid up accounts. Spoke to Ian Williamson and he didn't even have the decency to respond to my emails when asked for assistance. </p> <p> </p> <p> Please help someone who is competent. </p>

2 replies

Review Distribution

5 Star

2 (50%)

4 Star

0 (0%)

3 Star

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2 Star

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1 Star

2 (50%)

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