Active since Jun 2017
Saturday 16 May, I hit a pothole, N12 East, Jet Park, and the tyre was flat. My sister who was with me in my vehicle, assist me, and via the OUTsurance App, she ask for emergency assistance, they phone within seconds, and assist us. Heads up for OUTsurance. Later the same day, they phone me to ask if I am ok. MF Towing, thank you for your assistance, Nash was very helpful and patient. Excellent service from OUTsurance. We never stop to take pictures of the pothole and my tyre that was damage.
Sasol Kgabotse, the service form the petrol attendants at Sasol Kgabotse, President Steyn street, Pretoria North, is very disappointing. As I am on my way to work, and pass this garage, I had to stop for petrol, stop, the attendants notice me, but keep on walking around, look at their phones, if I am invisible. When will we see a turn around for this useless garage. This was the last time EVER I will stop at this garage. When you ask the attendants to pump your tyres, we had no air, for years the same old story.
Engen, Mayville, Van Rensburg street, PARKTOWN ESTATE, excellent services. Keep up the good work. Friendly staff, always ready to assist you. Beste plek om te stop vir petrol, hulle 24/7 winkel is altyd skoon, netjies, vriendelike werkers. Keep up the excellent work!!
Sasol Kgabotse - worst filling station in South Africa, rude employees, this morning once again, I stop for petrol, wait 6 minutes, gentleman came to me, I ask for petrol, he said sorry, I am not here to assist you, as you can see we are busy, two other cars??? I drove off. This garage need to close down or need a new management.
Engen - Mayville - Van Rensburg St, Parktown Estate, Pretoria. Best stop ever for petrol, personal always friendly, helpful. I stop Friday with a flat tire, the gentleman who assist me, fix the tire there and then. The shop is always, clean and neat. This became my stop for petrol, pump of tires, buy whatever I need in store. Keep up the good work. Job well done.
Worse Managing Agent. Send sms, add interest, because my (most owners) get paid on the 15th. Lately they add penalty for using "wrong refernce number". Which is against the Law. No feedback. No communication. Which we never make contact with them .
Levies, interest, penalities, demand letters, we move to this Managing Agent, and ever since we had problems with our levies. Most owners get paid on the 15th, we had written agreements with ALL previous Managing Agent, we had debit orders in place for the 15th. Lately your accountant is charged with interest, up to R38. All of a sudden penalities on the interest. On the 15th after payment was made, myself and others received Demand Letters, another R200 added on the already interest with penalities. The extra amount is almosr R400. (In my case this is petrol money to go to work, must I walk 20km to work and 20km back). They are not willing to listen to us. It feels like they are bul**** us for getting paid on the 15th. Never ever since September 2013 was this a problem. All of a sudden it is a huge problem. This company feel nothing for no one!
Excellent service. Workship is clean. Pause area is clean. Staff is very helpful and friendly. Julle diens is uitstekend.
Sasol Kgabotse, Pretoria North, President Steyn street, once again. Why is this garage still operating. Once again this morning, I waited for 7 minutes and not a single petrol attendant came to assist me. The gentleman next to me even hooted, yet still no response. I eventually left without being helped. This garage urgently needs a complete makeover and new management - or it might as well close its doors for good. I had photos as proof!
We moved to this Managing Agent recently. Most of us get paid on the 15th and we all had written agreements with ALL previous Managing Agents, who accommodate owners who get paid on the 15th. For many years, we experience no problems at all. Our levy roll, and payment history clearly stated what date payments was made. With the handover, we as owners was not informed that they had ONLY ONE debit order date. This leave most owners with this handover in "arrears" and interest is being charged, different amounts, for "late payment". If this was communicate to us prior to the handover, we will not even shortlisted this Managing Agent. Lack of communication, and we ended up with levy statement showing amount plus interest. Why is that they had to heart, and accommodate all owners, keep in mind of all the different pay days. Wish we never met these people. If only they communicate this with us prior by sending us statements with interest. THIS WAS NOT COMMUNICATE AT ALL. YES WE DO READ AND UNDERSTAND THE WELCOME LETTER, but we 'assume' our arrangements will still be in place after the handover. IF ONLY WE KNOW THIS EARLIER.
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