Active since Mar 2017
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69 reviews80 months ago
Price lock is not working! Charge you after installation
Price Lock after installation my decoder is still not working? When I phone they tell me oh they cannot assist with connection there is a problem? Imus call back again. After the evening nothing is stil working? You sell product that is not working? Poor service!
2 replies
85 months ago
INCOMPETENT
Do nedbank people know what is a legal department? It seems not 8 calls and still no success. Each one is telling me this is the incorrect department and putting me through to another one? I was with Personal Loans, Collections, Cheque departments.
1 reply
85 months ago
Incompetent People
Incompetent people not doing there work. Change of bank details was email with letters Profiles is not working. Incorrect bank details with reference numbers ? Money is not showing, seems I need to cancel the medical aid is this is the path of going forward. Then you phone me and tell me I need to draw the money and go to FNB and pay it in. Your great customer service CALLED Zakkia!
2 replies
85 months ago
Deduct money after money was paid
Please explain why you try to deduct money on my account after more money was paid on the 1st of the month. You close the month on the 7th and try to deduct July money?? You made my record bad firstly and second I was charged 147 because you made a mistake. It seems Discovery is not knowing what they are doing.
1 reply
87 months ago
Afrihost poor account system Incompetent Poeple
You deducted money with debit order, then email me and tell my reference uses is incorrect and cut my line?? then I look i have 2 Meg4 lines. Fo Afrihost now how poor the commission is with customer services account departement. Definitely your company don't know how to do your work and incompetent people handling customer. Account departement is POOR BAD Incompetent as well. I wil rather after 1 month chacel this service than to talk with people who don't know what they doing! sending rediculious emails without knowing what they are talking about!
0 replies
87 months ago
Poor customer registration services
After payment of November and email after email, I phone and the lady told me my account is block of outsta ding debit order? there was never debit order arranged, the program was bought, and it is a yearly license fees. Then you services laugh at me in my face? wow great service.
1 reply
87 months ago
Incompetent Account departement
Id there something wrong with your account departement they're incompetent! Permanente i received email of my account is not update bit you run debiit orders nothing return on my bank. You email them, then you get pathetic email of ypur statement us saying!! if this going on I wiil definitely cancel the subscription. with the incompetent account departement.
0 replies
87 months ago
poor pathetic services since i started
We started with Afrihost, since we started they deducted immediately the money after 4 days u get letters of suspension. And we have own ip adress aso immediately deducted from my bank account.Now my line is do slow! Afrihost is poor service and incompetent people. Every day you dealing with different people needs explanation all over again with stupid answer. The statement say this. My bank account show deductions, who is wrong and write. the statement or my bank account
0 replies
87 months ago
Over charge and arrogant e-mail
I applying for account on the 17March, you deducted money on the 18 March, my setup was done on the 21 March, 22 March you email demand letters telling me my account needs to be paid for April? Please explain that to me?? There isa debit order in place, you charge me a full month for March and demanding arrogant email from you?
0 replies
91 months ago
TFG - ONLINE MORE THAN A MONTH YOU INVESTIGATE. WHAT ARE YOU INVESTIGATING???? DELIVER MY ORDER REFUND MY MONEY
Is there any manager who cares about the orders online system that is not delivered. CUSTOMERS TALK every time with a different person and all of them investigate. You cancel my order after payment, foschini did not me, after argument the lady named BIANCA FESTER have an attitude, of your order you are doing the customer a favour for the delivery. WOW my money is good enough but my product is still outstanding. MORE THAN A MONTH YOU INVESTIGATE. WHAT ARE YOU INVESTIGATING???? DELIVER MY ORDER REFUND MY MONEY ON MY ACCOUNT AND DO YOUR WORK. PLEASE.
1 reply
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5 Star
1 (1.4492753623188406%)
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1 Star
68 (98.55072463768116%)