Active since Mar 2017
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4 reviews6 months ago
Best service I experienced when it comes to a company having to honour their manufacturer warranty
I recently had an exceptional experience with Ariston HeatTech regarding a manufacturer warranty claim. Although I am no longer with the insurance provider that originally replaced my geyser, I contacted them for procedural details, which they supp**** promptly and without difficulty. After emailing Ariston HeatTech with all required information, they responded with a request for client details (already included in my initial email). I rep**** with my details, and within 24 hours, a technician arrived to replace the geyser, hassle‑free. Notably, the unit had only two months left on its five‑year warranty. This level of service is, without doubt, the best I have ever encountered when dealing with warranty obligations.0 replies
62 months ago
A month still no connection
I ordered my fibre to be installed more than a month ago and still my line is not working. I literally call supersonic every 2 days to get it resolved but nothing ever happens. This is unacceptable. What do I have to do to get a working connection? I need this Internet for work purposes, it's affecting my work I could've been active already with another internet service but chose supersonic I regret choosing u1 reply
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3 (75%)