KG
Kevin G
Active since Feb 2017
9
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0
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Reviews
9 reviews2 months ago
Verry satisfied
have been doing business with PC International for years now where we have contacted them for PC components, peripherals, full PCs and much more. and ive also placed personal orders where i was promptly assisted and was sent my item with no issues at all...
0 replies
15 months ago
Reckless and dangerous and ***********
Reckless and dangerous and *********** Don’t use this company! They are reckless and dangerous and just don’t do their jobs. This morning (20 Mar) one of the ADT Drivers (46903 R018 KK52RM GP) Came exploding out of Yaron avenue Skipping a marked and visible stop street almost crashing into me T-Boning me. he did not even stop and proceeded onto Granville avenue where I turned around and went to catch up to him where he was caught by a red light. I got to his window where he blatantly ignored me when I asked him if he saw that’s a stop street where he almost crashed into me. then when I asked him for his managers number he then tried to give me the death stare as if he was trying to intimidate me. note all this while his window was only about 3CM lowered and im outside his car wanting the manager info. when I took out my phone to take a photo of the car identifier number and registration to where he then started reversing to try and keep me from taking the photo. Then as I moved to the back of the car to take a photo of the number plate the light went green and he then then proceeded to say to me " **** You " as if I was in the wrong for him almost crashing into me because he was skipping a stop street at no apparent emergency. after the light went green he proceeded down Granville avenue to where I assume he went to Katrol Avenue where they all get together in the mornings. where the ADT bakkie drivers also drive around there as if they are Government blue light brigade drivers tail gating and speeding and trying to intimidate other drivers to get out of their way as they are now there with their Hulux's and they own and rule the road(Happened to me on a previous occasion on Katrol Avenue) until they reach a seemingly assemble point on Katrol Avenue. Now I know the cars have cameras in them. so if the driver did not now go and tamper with the cameras in the car to try and delete the proof, you will find the footage at 20 Mar 2025 timed 05:30 - 05:32 more or less(Dated by the photo I took) Come on ADT!. your drivers can not just go and drive out all recklessly and skip stop streets and speed down roads and breaking whatever other rules that me might not even know of yet. Your staff need to be held accountable for their wrongdoings. (that road has many potholes might I add so why is he speeding in the first place with no flashing lights) People need to be informed and know what the people do who are supposed to be there to help protect them. and yet they don’t even protect them at all. My neighbors had ADT and during multiple break ins (Vryburger street) they just never pitched. My Wife and 9 year old brother was held up at gunpoint by 3 men during a house ******* and the ADT panic button was pressed to where they only arrived 1H 45 minutes later AFTER the police left (Bernam Street) My manager cancelled his subscription because they never pitch up at all if a panic button is pressed. ADT kept billing him for no service after the subscription cancellation for 7 more months and they don’t want to refund but will reserve it as credit. (Kent Avenue) And the company I work for, the Panic button service for our security staff did not even work for 5+ months and their response was that its our fault, how is it our fault if the hardware installed is not working (Amanda Avenue) THIS is supposed to be the company that is supposed to offer a service to "Protect" us. but then end up almost causing more danger with their drivers causing near accidents and reckless driving than actually protecting us. Come on ADT! DO BETTER.
0 replies
47 months ago
I trust them 100%
Legends and ROCKSTARs... i ordered myself and my wife Memory and corsair Fans and all came so neatly packed and well cared for. I never needed to contact in and ask what is happening with my order as i was updated directly to my whatsapp through every step of the way .Brent kept me posted and updated with the entirety of my order and all items came delivered and in the best packing ive EVER SEEN in any delivery. I will do business again REAL SOON and i recommend you do to Kevin G
1 reply
49 months ago
Camming Centre Scamsung
On Monday 19 April I took my Samsung note 10 + into the Samsung store at clearwater mall. I was assisted by a staff member and I explained to him that over November -December I got a notification on my Note 10 + that a new version of android firmware was available. I applied the update and after the update, the bottom speaker of my phone was distorting horribly. I went online onto Samsung help forums and found that there are quite a few entries of people having the same problem. I applied fixes and tested apps and ran diagnostics and so forth. after I've even reset the phone and wiped the cache partition. to no avail. I then went and continued to use the phone until I had my contract renewed so that I would not be without a phone. I explained all this information to the staff member. And requested if we can have this fixed. The staff member explained that there is an R200 assessment fee (Which was 100% fine with me) and I responded no problem let's book it in. he then repeated himself by explaining the assessment fee to where I had to again ask, please can we book it in. he came back and I asked him what the process will be and the explained everything to me like I was a child and he also did so with great uncer*****y He then took me to the back where I completed the paperwork to book in the phone. The staff member then openly left my phone on the counter and then left. I collected my phone and kept it with me as I completed the application. After the application was completed, I went to pay where I handed the phone back for booking. Then again, the phone was openly placed on the counter and he left. This time it was just put on the counter next toe the printer by the staff desk open and unguarded. I walked around to the other side of the counter where my phone was to ensure it does not get stolen. I made my payment at 10:51 and got my confirmation paperwork and then left feeling concerned and uncomeatable. Tuesday 19 April 13:02 I received a call with from the same staff member that I spoke with first and he called to inform me that the assessment has been done and that the phone speaker AND Sub Board needs to be replaced and that will be at a cost of R3 000. I asked the staff member to please explain why the bottom subboard needs to be changed as the subboard and speaker are 2 separate devices. He then like a child, explained to me that inside the phone you have the main logic board, then there are 2 or 3 ribbon cabled that connects to the lower part of the phone, at the lower part of the phone there is another board, that board is the sub-board. And the sub board which is *****ed down to the bottom of the phone has 2 contact points which connects to the speaker (which all of this I understand as I have repaired many phones in my time before and tablets and laptops with my MCSA, MCSE, CCNP, A+, N+, and cisco international certifications) I asked him if he is certain that the sub-board is faulty as my phones microphone and charging works just fine and that is controlled by the sub board. Why is it needed that it needs to be replaced? Then he again explained and read to me the fill anatomy of the phone ending with the subboard plugs/connects to the speaker. Again I asked him is there something wrong with the sub board? And again he went through the mantra of explaining “back bone is connected to the hip bone” rhyme as if he is reading it from a script. I asked again why the sub board because if the problem is with the speaker and the speaker gets replaced and its then fine, why is it needed for excessive hardware changes? He then locked up and could not answer me, he then passed the phone to someone else and the other staff member stated that okay we can replace the speaker only and test then take things from there. WOW now was that really that hard? I asked what the cost of the speaker itself be. I was then told that they don’t know but the info will be put in a quote and sent to me. 14:18 I get another call from a staff member stating that my Samsung watch works fine. I respond with I know my watch works fine as I am wearing it. Then again the staff member states yes the watch works fine and that its charging fine and that all is working and I need to check the charger of my watch. I then informed the staff member that I have my watch on my body…I'm wearing it …I know its fine , when he realized that he called the wrong customer was when I told him that I am the owned of the note 10+ with the distorting speaker after the android update the phone was then abruptly hung up with no update to the status of my phone 20 April No update Wednesday 21 April No Update Thursday 22 April No Update Friday 23 April No Update Saturday 25 April Monday 14:12 I called the Samsung clearwater branch and requested an update on my device. I was then put on hold and handed over to another person where I had to ask again for an update on my device where I was told the exact same thing I was told a week ago. And that is that the speaker AND the sub-board needs to be replaced and that will be R3 200 now. Where I asked again was the device tested with a new speaker and if I can please have proof of this . where I was told that technicians asses the phones and then add to a report to what they think all needs to be replaced. Then again I asked that I would like to see proof of the part replaced and that the subboard is in fact the problem. I was then told no a new quote will then be generated and sent through while I have not even received the first quote. And the tech suggests what he THINKS needs to be replaced. Without testing , without proof, without attempting diagnostics. Might as well then replace the 100% working screen as that also works fine if we will then be replacing items without testing or proof that the part is faulty. The staff member was constantly interrupting me, refusing to hear my inputs on my device and refused to accept my request to replace the speaker ONLY again I was told that they replace both parts because this and that same as before then ending with “ will have the technician revise the quote and then get back to you” Clearly there was no new update or development or change to the status of my device since I was called a week ago. 26 April No Update Tuesday 27 April No Update Wednesday 28 April No Update Thursday 29 April No Update Friday 29 April No Update Friday 30 April No Update Saturday 02 May No Update Monday 03 May Tuesday 10:46 I called and asked to talk to management and was told that management is out and will call me back. 10:48 I was called back where I explained all what happened from 18th if April along with the situations and the lack of communication. I was then told the same thing that they want to replace the sub board AND the speaker. I then asked that I need the speaker to be replaced only where the staff member informed me that with the terms of their service they can not proceed until all items that are on the quote are accepted and they cant only replace specific items on a quote list. Never before have I had this nonsense as ive had my Note 5 taken in for screen repairs at Samsung. They did an assessment and wanted to replace the main board on my note 5 which I respectfully declined and the screen only was replaced. Afterword’s ive taken my sisters Samsung A500F for screen replacement and they wanted to replace the battery and charging board along with the LCD I accepted the battery and screen but not the charging board and all was again just fine….Same with my Note 8 also…but now suddenly with my Note 10 I don’t have a choice. So I informed the Person that I will then be respectfully declining and will be coming to collect my device as soon as possible. On Sunday the 8th of may i went to collect my device and i noticed that my phone ws not opened to be assesed at all. how can they confidently say that the sub board is faulty without eve nhave opened the phone to see and test what was wrong with the phone ? no jus guess work hay... Now I’m already unhappy and uncomfortable as why al I being quoted for parts that are fine, why are items on my phone being changed if they are working normally and why does it feel like I'm being socially engineered and scammed into paying R3000 for items that can be found online for R1 700 MAX (R600 speaker + R1 100 Sub Board) and how can they prove with full cer*****y that the sub board is faulty what proof is there confirming that it is the board and if it is the board then what proof is there that the speaker is then also not working. There is no testing being done at all…its all guess work And will my parts that are working 100% be left back in my phone, are my parts being swapped out to other devices? Is my phone being tampered with before I get it back? Can I trust the results of the staff be trusted if they call back and state that he speaker is still distracting after replacement and will they in fact have tested? Being in I.T I know that distortion CAN INFACT CERTAINLY be caused by software as I had the same problem before with my Note 8 earpiece and after android, software/firmware update it was working 100% fine but I was stil open to the possibility that the speaker could be problematic due to the phone being about 2 years old and that it can be coincidental that the problem started with the software update. I do accept the possibility of that. But replacing the Sub board? Then might as well replace the camera and screen and battery as the sub board is connected to the main logic board that is connected to the screen and battery and camera which is why the bottom speaker is distorting. The only reason I took my phone to Samsung to repair as I would like to keep the phone as tightly sealed as possible and I don’t want to wait for online shipping and then to go through the laborious task of replacing it myself but then i decided to then wait and to it myself then and went and ordered the replacement parts online and for a mere little R529.00 including shipping and some shipping time and personal time, i got a replacement speaker AND rework kit to keep the phone sealed and then replaced the items myself. and now the phone is again like new Now, why does Samsung scam people by charging 6 times the price for a repair and replace items in a phone that they have no proof is faulty or not. now i understand there is a cost to labour which i was more than willing to pay and did which is the R200 assessment fee but that was never done in the first place. I’m disgusted in Samsung’s service and Voice of Samsung also ignored me after 2 mails.and Google reviews also wont help as you get the same “copy” and “Paste” response over all complaints. I just hope this review will help any future people from getting scammed.,
2 replies
61 months ago
Good Service, PRISTINE quality goods but flawed communication
so i feel that ONE unhappy experience is not enough to put a company to shame. and maybe not even 2. i Give PC Link Computers a 4/5 Now Ive ordered 16 times from their website now to where i had my awesome service(Delivered within 28 HOURS) and then the little less awesome(Delivered within 13 days). My last order took a bit longer as parts needed to ordered from suppliers(Understandably) However the quality of the items are awesome and amazing. Communication however can be better between the staff and clients so they don't have to sit, wait, Wonder and worry to what is happening with the order.Being they don't have ANY phone line you can call, and their mail communication is not ideal. but all else taken into account....not bad...But getting a different delivery service over fastway will be a perfect change...of my 16 orders, Fastway took their sweet time on delivering my items to where they had possession of it for 5 days at a time. so that is my only 2 suggestions, more communication and someone else than fastway. and id bet if communication is restored or improved on people will be more understanding. just my 2 cents. Kevin G
0 replies
62 months ago
easely ignores you as easely as they just take your money and dont help you. So much for Medical aid.
I am so so DISGUSTED in Discovery...Outright DISGUSTED... My wife got kicked from the medical aid. Was talking to Rosanna from Discovery health to where i hardly had a say at all to where she at times stopped me when i was talking to where she socially engineered the conversation to be in her favour as she already had her mind made up before she made the call...she calls me at work and states things my wife NEVER UTTERED over her lips...to where i cant ask her on the spot as im at work and she is at work and i cant confirm nothing. She first called my wife and interrupted her without giving her any say doing the same with me. My wife then filed an complaint...4 days later she didn't call my wife..... no...she called me...Now i have no idea what was said before on that call now i have to follow up on a call to where i have no idea what took place... Rosanna called me and then claimed my wife said things what was never said and i cant ask who what is true as we both work and cant talk until we get home. Discovery will always be Happy to take your money and in 2 years since ive joined discovery health i have not claimed even once...not a single time...now that ive added my wife...she goes to hospital, we need to claim and now that we need help they give us the middle finger and sit back laughing....so they easy to take your money but when you need help you cant get nothing. And upon submission of the application, ALL DOCUMENTS WAS FULLY SUBMITTED. upon that call with Rosanna she told me they don't have the documents. also they don't have time to search the system for every member that joins them if an application is complete or not or if previous medical aid plans was applied for at discovery or not...They just don't have the time and its not their job...But again...They took the money... ive called in FOUR times and stated I WANT TO SPEAK TO A MANAGER OR SOMEONE IN CHARGE to where im told "No problem, ill file an call back for someone to call you back" FOUR TIMES.......NO CALLS.... and this was all starting 21 days ago. I WANT TO TALK TO SOMEONE IN CHARGE. if it was not for my job that require me to be with DIscovery, i would have left long ago and moved to another provider.... Ifi could give a Half star or a negative star rating i would have...unfortunate the system does not work that way. Now ive started to make Piece with this entire scenario , i still want to talk to someone in charge that can give me answers... and still no call.... Im getting billed Left right and Center and i don't know what is what and no one can call me back to tel me what is what...
2 replies
65 months ago
mixed emotions
So Ive had various experiences with the service center. and i thought that one event is not enough to fully rate a company on its own... i wanted to rate 2.5 but unfortunate it does not seem to work that way.so my experiences are as follows : 1) took my Volvo C30 to the Wilrogate branch. Major service was requested. I got a call from the tech and he told me a few things would be recommended on the car to which i accepted some of then and others not. I got the car back the same day as i had it at the center before 8. in the front of my car was a plastic bag with the old air filter,spark plugs and engine flush. no issues at all.none whatsoever 2) after my good experience with the Wilrogate branch, i recommended them to my uncle to get his BMW's major service and gearbox oil changed .i guided him to the branch and drove him back in my car and then back to collect again. so this time was not too great. the Major service was done in full no problem. the gearbox oil was changed also. However the car key was left in the ignition of the car when the oil was drained so the car computer sent a fault code to the car key and the car was sent back to my uncle in a reduced power state. he was told that the car does that for the 1st 250KM after a major service to get the oils and filters and plugs and stuff set in and settled to the motor. all fine and well.he went home and the next morning he was to go to durban. a short while into the trip to durban the car went into limp mode not going anything over 35KMH on the highway...you can just imagine the concerns and safety issues there. the car was stopped at a traffic light and then the gearbox switched to neutral and refused to select a gear at all. the car was towed to the next service station to where the fault code was cleared and the issues resolved by another service station at the cost of R4600 after that, the car was 100% again. went back to Wilrogate branch and all that was said was sorry wont happen again as now they have learnt about the mistake. 3) i called the Wilrogate branch to ask for a price on a gearbox oil change for my volvo. the gentleman told me he does not know off by hand but he will call me back in 30 min..3 hours later i called again and spoke to a woman to where she stated almost the same, to where the price is unknown but ill be called back. this again never happened. 2 days later i called again and was told again ill be called back. 1 day later i called the valley view branch and was quoted instantly over the phone. 4) as above i got a quote from valley view branch and booked my Volvo in the same weekend. a few hours later i got a call and was told the oil change is done.i went to collect my car and all was 100% not a thing out of place. then when i went to pay i was told that the price was actually less than quoted. i was all happy and fine with that and the service was super nice and the staff is very kind and pleasant to talk to. to where i decided to keep the valley view branch as my service location because of previous experiences with wilrogate 5) after a while i got my wife a Ford Fiesta RSI. i decided as i don't really trust the history of other dealers and sellers when it is said that the car was serviced, i booked my wife's car to the Wilrogate branch. Again i thought that a place cant be judged by previous mishaps as they can shape up. Boy was i wrong. the car was taken for a major service to where i was afterwords called by the technician reading me a long list of items to be repaired on the car. which is all fine and well as this is their job and i accept that. Again i went through the list and accepted some and left other items for later. after a few hours i got a call saying the car is done and i can come collect. After paying a LARGE sum of money i got home and started sourcing arts of the other items that needed attention. I got me a new brake booster for R1200 although i was quoted R6400 for a new brake booster so there i was feeling like i was being taken for a ride and was being swindled out of my hard earned money. i installed the bake booster and started the break bleeding process. as i got to the rear of the car, i saw that my wheel bearings was not even touched. and i was quoted for 2 new rear wheel bearings AND i paid for them. they were not even cleaned which leads me to ask how they know what the drum and break shoe health was without even removing the wheel. basically the car was just drained from oil and air filter replaced. i checked the front passenger side of the car ant there was the bag with the old parts. I checked the bag and found the following: 1 used air filter. and that's it. so no engine flush was done because there was no empty engine flush bottle which was found in previous services. i cant confirm the oil filter as they don't send the old oil filter(Understandably)the spark plugs was not changed and no the car does not run off of iridium or platinum plugs it uses normal plugs. cant confirm throttle body clean,wheel bearings was not done and the car was not properly cleaned when i collected the car. i went back and the car was checked and again, all i got was a mere little meaningless "Sorry" the car was taken and all issues was corrected. no compensation no trying to make things right, no trying to keep the customer relationship alive, just a little old meaningless word "Sorry" this just concreted my decision to the WIlrogate branch 6) on Tuesday the 26th Jan i took my Volvo C30 to the Valley View branch to book the car in for a Major service and transmission flush. the car was booked in at 12:30 and was informed that there is a big chance that the car will have to spend the night. all fine and well. on booking the car i expressed my disappointments with regards to wilrogate branch and told them what i wanted dont on hte car and checked on the car and that i would like to have photographic proof of the items just so i have piece of mind. its nothing personal, i just want to know that im getting what i payed for. the parts was ordered on the 26th and installed on the 27th and i got the call to come collect my car.by the time i got there Christo was not there to do a walk around with me so i could not see the photographic proof i requested. However in my replaced parts bag i got the used air filter and an engine flush bottle but no spark plugs. and as i know the service excludes the platinum and iridium plugs i did get old plugs with my 1st service at wilrogate. which had me wondering what the deal is with my plugs ?. Other that the lack of proof and not getting the walk around update of my car and not getting the feedback on a request i asked about with regards to a message on the car system, im happy with valley view. however im not to sure if ill be using the car care clinic franchise as the results are balanced to good and bad over 6 events. so i dont thing 1 event alone is enough to put a head on a chopping block but again repeated issues does not help the case either. so i am in 2 minds at this moment. will see how i feel in a few months when i need to take my wife's car in for the power steering.
4 replies
69 months ago
IGNORING CUSTOMER FLAT OUT AFTER ALMOST 4 WEEKS
I WANT TO TALK TK SOMEONE IN CHARGE OR IN MANAGEMENT NOW...IVE SENT 7 MESSAGES ON THEIR APP,ON GMAIL AND ON MESSANGER ....IM BEING IGNORED FLATOUT AND I WANT MY MONEY BACK.... I WANT A REFUND NOW....I WANT A MANAGER TO CONTACT ME AND GIVE ME ANSWERS AND MY MONEY BACK....IF I COULD GIVE A MINUS RATING I WOULD HAVE. ..... SCAMMERS...
0 replies
113 months ago
Insanely unorganised
<p>so.....Where to start.....</p> <p> </p> <p>Im Not Happy at all</p> <p>I booked my phone in on Saturday the 11th of Feb....thinking that it would be quicker if i go to Samsung directly instead if Ifix....so i booked my phone in and payed upfront R2 259 fir a LDC replacement The when i noticed i received no updates regarding my phone after 4 days (Thursday the 16th) i called figuring how long can it really take as i have replaced Laptop displays before and it dint take as long and to find out nothing was done to it at so all....</p> <p> </p> <p>I received a notification saying a new quote is being set up for me and i called in again asking why i am being quoted if i already payed upfront when i booked my phone in. i was told not to worry as it will be handled and all will be fine and that my repair job will be escalated.....</p> <p> </p> <p>So fine then i wait more and then today (Friday the 17th) i got a email....With a ***** of a Quote for R7 861.33 to replace the LCD(Again), the cover and mail board and some other board and rework kit and battery....Now My question is Do you have the right phone there because i sent in my Note 5 for a LCD replacement and my phone was working and rocking like a rockstar before i cracked my LCD.</p> <p> </p> <p>So i called again asking WHAT IS GOING ON?? and is was told that i need to reply to the email with the quote (Which i did ) and the Quoting department will be looking into it. and that my case will be escalated...Now IT will be escalated...Was it not escalated before when the phone was sitting there for 4 days before someone thought "hay i think i need to start with this one...." does not seem so.</p> <p>I bookend my phone in a t Constantia smart care center for a LDC replacement and i wand my phone screen fixed and i want my phone back....</p> <p> </p> <p>Come on Samsung...you are barging about the client support being so good and my manager vouched for it as he booked his s7edge in and got it back in 3 days. like wow to that...but what about my phone now.....</p> <p> </p> <p>"It’s no secret that Samsung is dedicated to giving its customers all the care they deserve. '' Quoted from their phone recordings and page info</p> <p> </p> <p>And when calling...Getting a hold of anyone in the centre is just as difficult as telling water not to be wet.</p> <p> </p> <p>I want my phone asap</p>
1 reply
Review Distribution
5 Star
2 (22.22222222222222%)
4 Star
1 (11.11111111111111%)
3 Star
1 (11.11111111111111%)
2 Star
0 (0%)
1 Star
5 (55.55555555555556%)