Active since Feb 2017
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4 reviews2 months ago
PSIRA IS UNRELIABLE
I submitted my business application last year and it is now 8 months without it being approved. The last time there was any proper movement was December when they approved stage 1. I then sent someone to Psira in January and since then after numerous calls and emails there is no movement. It is frustrating as I had paid a huge deposit to psira for this application and I am losing out on opportunities due to this senseless delays. Psira as an organisation seems to be ************* and has these delays on purpose.
0 replies
76 months ago
INCOMPETENT SARS
Sars is incompetent, they have issued me with a wrong return which is an IT12EI instead of an ITR14 and they themselves can't seem to resolve the problem. Their system is flawed as it was not supposed to issue that kind of return in the first place now I'm non compliant and losing business because of them.
0 replies
83 months ago
FNB SUCKS
I've been waiting for a payment from a client that was sent in the morning but has not yet shown on my side. We are both FNB clients so as to why the transfer is not appearing on my side I don't know. This has serious implications on my side as I have 11 employees not payed due to this. What has become of FNB now??? ????????????
1 reply
113 months ago
Chronicles of A Paying Customer
<p>I've had three claims with my insurance service provider and non of them have been approved in time with the first one taking 5 years and some months to be authorised.</p> <p>I'n 2012 December the vehicle was hit by hail and we reported to the insurance who only repaired the windscreen and not the body of the car. They said they would be incontact soon but 5 years lapsed with no contact and when being contacted would say the samething over again. Eventually when they opened the claim I was not informed of the authorisation until I was contacted by the panel beater who had the car since it was with them for an accident repair damage which took place on the 1st of January. And up until today no one has called me and advised me on the ongoings of the hail repair claim, but sure thing I know is that they will want me to pay an excess for it: Should I??? After 5 years??? </p> <p>Funny thing is I am the one calling and no one bothers on their side but everytime I can all I get is a fake "SORRY" apology and no action afterwards.</p> <p>Even for the latest one it took them 5 days to fetch the car from the accident scene and had I not contacted them who know how long it would've been there. And had I not payed a break down to tow it to his yard, I don't know whether there was going to be any car towed by them by the time they would have decided to send someone to fetch it.</p> <p>On another case I have a scratch and dent policy with them, lodged a claim last year June 2016 and only after a complaint in January 2017 they approved it yet I had taken the vehicle for assessment to the specified panel beater and afterwards no communication whatsoever even after endless calls to that department, I was told Bayanda would get back to me but never. </p> <p>It always takes endless complains and bad ratings for them to even bother taking any action. </p> <p>How long should one put up with such bad customer service?</p> <p>Have their debit order bounce or reversed I bet they would call in the next 3 days or so to ask for payment. But in my case that has never happed but still I have to put up with such nonsense. </p> <p>When I moved from Auto & General I thought I was going to have peace of mind, I hate myself for realising late that they are sister companies.</p> <p>Until when should we be exploited by insurance companies?</p>
2 replies
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4 (100%)