Active since Feb 2017
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9 reviews32 months ago
Steve Madden fails to deliver my shoes
I made an online purchase, order number 363751. It's been 3 weeks and I have not yet received my shoes. The delivery guy claims he threw he parcel over my wall, and he signed my name on the proof of delivery. When does this qualify as a delivery anywhere.... Steve Madden has not resolved this issue since. I'm always the one to follow up, I have since sent them my banking details and asked for a refund as they have failed to deliver my parcel. Nothing has happened, I'm so disappointed at the level of customer service, clearly online shopping in this country has no guarantees. I told them to either deliver the pairs iv ordered, or refund. Nothing has happened to date. Pls help.
0 replies
48 months ago
Rocomamas Rivonia Ribs look like dog food.
Rocomamas sold me 5 ribs for R176 This is the second time, they packaged 5 stalks of ribs. The grade quality clearly unknown, I will suggest if you feel like ribs, don't go to Rocomamas Rivonia. They serve below grade ribs at the same premium price. I'm so disappointed.
0 replies
59 months ago
Wings of Deliverance delivers on their promise
Wings delivered beyond their promise, they assisted in my late mother's send off, or funeral service. They managed to do it in a short space of time. And offered a more than satisfactory service, in fact I was very impressed about their sensitivity during this difficult time. My family and I are very happy with their service.
0 replies
59 months ago
Mango Airlines canceling flights!
Mango just cancelled our return flight from Durban to Jhb...We are now stuck on Durban, call Centre is not picking phones no one is saying anything. We now have to find our way back to Jhb, over and above paying for our tickets. Why did Mango take orders when they knew that they are not going to duldil their size of the transaction. This is unethical what they did. Other airlines are charging double the original price we paid. It's just not right.
0 replies
59 months ago
No Payment after a month of Claiming for Funeral Policy
I have a Hollard Policy for my late Mother, we buried her a month ago, Hollard has still not paid the policy. Know I'm deep in debt, but I had a funeral Policy. To top it off, they still debited my account on the 31 July 2021. So disappointing that at the time of need, Im still waiting on them to stay true and pay, as my account is up to date.
4 replies
65 months ago
Could not return a shower in a box,
I'm bought 4 showers for a project of mine, we opened 1 shower to fit and it could not fit 100% as it is not adjustable. Upon returning for an exchange, I was told by one of the sales men that Top T doesn't take returns that have been opened. I was shocked for life as this was not even communicated to me. The box is still in a reasonable state, it's just opened. I had tapes it back to secure the glass and parts. Care has been taken as I returned the shower, only to be denied a return of a brand new shower, never been used. The umber opened the shower only to see if it's adjustable. He didn't try to install it or any work done on the shower. Still in brand new condition. They didn't even inspect the shower. It's a lot of money gone to waste.
0 replies
65 months ago
No Customer Service Cash Build New Canada
No service delivery. I purchased metal sheet to finish off my buil**** project, on the 12 January 2021. We were promised delivery in the next 3-4 days. Today is the 01 Feb 2021 and we still have not gotten a delivery. All we get is excuses from the manager at the store, at first there was a death in the trucking system and now its supplier issues. When asked for a refund Im getting told issues with the system. All i want is for them to delivery so I can finish building. This is delaying a lot of other processes and essentially wasting money for me. Could someone pls help resolve this matter. QTS0720078022
1 reply
77 months ago
Renew it Rivonia NO CUSTOMER SERVICE AT ALL!!
My car was booked in first week of January, with the promise that we might get my car back in 2-3 weeks time. Charity the service consultant only started contacting us when I physically went to complain about the progress of the car. My car has been stuck in assembly for a whole week. Since last week Friday till today 21 Feb. No one gets back to us, Charity is never at her desk when you call in. The progress check system is clearly not efficient. How does a car get stuck at assembly the whole week?!! And this is after 3 weeks of non communication fromCharity who only sent us an email on the 19 January after we’ve checked in. It’s been a nightmare working with renew it and everyday having to use alternative transport while no one takes accountability of the progress. I’m very frustrated and want all to know the kind of service we are getting from Rivonia Branch. If you have bigger customers that skip the queue please alert us before hand so we can go to other service providers who understand that it still cost us money to have a car stuck in your warehouse.
1 reply
113 months ago
Pathetic service
<p>I bought carpentry boards from Builders 2 weeks ago, only received an SMS to collect stock on Wednesday. By Saturday morning I went to collect, I was told my 900 board has not yet arrived and my boards are not yet cut. Lucky who is meant to cut the boards is nothing short of pathetic, arrogant and not customer centric at all. I was at the store by 9:30am I only left at 12 noon. </p>
1 reply
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5 Star
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4 Star
0 (0%)
3 Star
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2 Star
1 (11.11111111111111%)
1 Star
7 (77.77777777777777%)