CP
Charmaine P
Active since Dec 2016
12
Reviews
0
Industries
Reviews
12 reviews17 months ago
Good News for Stranded Clients
This company has shut down its business without informining its clients , here is some good news for others like myself ... contact Backspace Technologies PTY Ltd I managed to speak to Reuben 010 023 0320 .. very helpful .. your landline numbers are safe as they are the company that was actually hosting our Numbers. A big shout out to VOX for assisting me with tracing who has my number . As for Digico Telecoms Director Justin John Wheeler you could have done the right thing and informed us , instead you chose to shut doors and dissappear and leave all your clients stranded. Thanks to the good guys out there , you just got to find these gems as they do exist :)
0 replies
46 months ago
Standard Bank Building insurance is the worst STANLIB is rip off waste off your money
I have been with them for over 10 years , every claim has been rejected roof , storm , burst pipes, accidental damage etc , except for a geyser replacement. Never advise any person buying your home via standard bank to insure with them as Liberty is their insurance partner and the worst service , they do not respond to claims and take 10 days plus and still reject , rather pay more elsewhere than take this cheap insurance , you know the saying you get what you pay for :)
1 reply
55 months ago
DEFY Service Centre Centurion , Cannot honor a booking request.
Centurion Service centre , I called at 8 am this morning and arranged for a technician to be here before 12. I have waited until 12h22 as no one has arrived , I called the office again the lady says she doesn't know why the technician has not come , but she will ask him to call me , I asked her what must I tell him when he calls , I cannot hold Defy staff accountable. then I said if Defy cannot assist she should have told me , then she says , she will contact him , At 14h20 I called again , I asked for a Manager, the person says you can speak to me . He says his name is Hennie , I relayed the above , he then says , we slotted you in on full diary for today , I asked him so why didn't you tell me that this morning that Defy cannot honor a booking to repair . Then he stated also you did not tell us what time you just said anytime before 12 ... unbelievable.... and now its 14h20 so what's your point . Then he states , that they are not able to contact the technician , I advised Hennie , that I will lay a complaint with Defy SA , you are indicating that if consumers buy a Defy product you have just cemented the NO AFTER SALES SERVICE ..... I mean literally no services given ... Semih Gurel your business model on after sales repairs... does not make business sense to sell a product that cannot be repaired when it breaks, due to zero interest on your BP, no follow up processes are in place to execute a professional service
0 replies
55 months ago
4LYF GLASS : DO NOT USE THEM ,DO NOT TRUST THEM
What a nightmare of note, DO NOT USE THIS COMPANY < VERY BAD WORKMANSHIP AND ZERO CUSTOMER SERVICE , paid 70% deposit and Muzi pitches with half the material , all measurements he took for the quote , he measured incorrect and wants to install the short frames (sliding door)and will cover the 20cm gaps with metal sheets , is he for real ,4lyf Glass outsources to 3rd parties , leaves them unsupervised , they cut and damage the frames , jagged and skew , 9 days later we sat and waited , everyday Muzi advises today and tomorrow , eventually we ask for a refund and his identification, he refuses , tells us his staff are too drunk to install on Saturday after making us wait the entire day and not answering his phone , sms us saying he cant talk , finally after threatening to open a case at SAP he sends 3rd part with no material on Monday morning, he pitches 3 hours later with short material again and drops it off and disappears , these 3rd party try to fix the mess but failed , water is seeping in every where , we messaged and called Muzi he refuses to answer or respond . Muzi , I am giving you 48 hours to remove this installation and re-fabricate it according to the specs and reinstall based on the agreement. I have zero problem to send you a letter of demand and have you appear in the small claims court as you treat your customers like trash after you pocket the cash .Your business is shady and dodgy , you have no staff and have no clue on what you are doing , people must look at Hello Peter regarding 4Lyf Glass , that was my biggest mistake, i did not do my homework and check google reviews and Hello Peter ... as Facebook ads paint a different picture about 4Lyf Glass , it is the total opposite of what they can actually deliver.
0 replies
64 months ago
Your motto is don't call us we will call you " what and when the sky falls down " really
Are you the assessors for Telesure acting on behalf of Budget Insurance ? You are not listed nor does your company Name make sense Straighthrough Assessors nor found on the internet , If you are you have zero interest in your customers , you took digital info regarding damages on my vehicle and whatsapp me to say i must not contact you until you contact me .... and to date i sit and wait for the sky to fall down , you should not be in business if this is how you operate . Your lack of urgency and lack of interest has just annoyed the hell out of me.
0 replies
64 months ago
Calling me and dropping the call when I said no thank you ... disgusting and rude
You call me 15 times per day and when i eventually answer your call at 20h50 this evening , you want to sell me a club magazine , being polite I respond , Sorry mam not at this point in time as i do not want to incur debt , your rude call centre women cuts the call whilst i said no thanks , how do you want me to stay as your client if you constantly call and bordering on harassing me the entire day , when i am working only to be polite an eventually entertain your call , for you to be rude ... argh that just is pure bad manners and stop this nonsense of calling and calling as if I owe you money . Just for having this card does not give you the right to be rude to me imagine if i call your offices and do that to your CEO will you like it mxm .
0 replies
64 months ago
Zero interest Zero response Zero Customer Care
I have to date not gotten any response on the above claim after inundating your company with calls and emails , all goes on deaf ears , I have sent all the info to your 3rd party external , and still to date not even an acknowledgement . As much as Budget has a don’t care or no interest policy , I will continue to pursue this matter , Kindly be advised that Budget has left me with no alternative but to approach the courts on the damages incurred . Your 3rd party Telesure Unisured appointed Straighthrough , who was given all information on 3rd February 2021 who also operates their company in the exact same manner as Budget with a ZERO Interest and Zero care policy . I am quiet amazed that all companies associated with Budget brazenly are not interested in clients and makes me even surprised on how do you stay in business with such bad business ethics. This accident happened on the 24th October 2021 and to date Budget does not have the ability nor the expertise to conclude this matter in 137 days. I hope you understand that I am not going to entertain this bad service any longer , I have been more than patient and accommodating hoping you will at least call me , but I see its never going to happen . Therefore I will do what I need to do to get the attention this claim deserves , even if it means me contacting the CEO for Budget , Telesure Uninsured and Straightthrough . The lack of urgency from all three of you shows how you should not be in the insurance business based on the above facts .
2 replies
64 months ago
137 days no Interest to resolve 3rd party claim
I have to date not gotten any response on the above claim after inundating your company with calls and emails , all goes on deaf ears , I have sent all the info to your 3rd party external , and still to date not even an acknowledgement . As much as Budget has a don’t care or no interest policy , I will continue to pursue this matter , Kindly be advised that Budget has left me with no alternative but to approach the courts on the damages incurred . Your 3rd party Telesure Unisured appointed Straighthrough , who was given all information on 3rd February 2021 who also operates their company in the exact same manner as Budget with a ZERO Interest and Zero care policy . I am quiet amazed that all companies associated with Budget brazenly are not interested in clients and makes me even surprised on how do you stay in business with such bad business ethics. This accident happened on the 24th October 2021 and to date Budget does not have the ability nor the expertise to conclude this matter in 137 days. I hope you understand that I am not going to entertain this bad service any longer , I have been more than patient and accommodating hoping you will at least call me , but I see its never going to happen . Therefore I will do what I need to do to get the attention this claim deserves , even if it means me contacting the CEO for Budget , Telesure Uninsured and Straightthrough . The lack of urgency from all three of you shows how you should not be in the insurance business based on the above facts . The Ombudsman was contacted and the response was to take Budget to small claims court ,
2 replies
108 months ago
Ref 071720631 Zero balance since 2016 April , but I get Legal action SMS
<p>My account was settled in April 2016 , I keep getting sms saying I must pay R31 late last year , which i did yet I bought nothing , then this morning Foschini sms me wanting R51 or they will take legal action . I called the call centre , The very nice lady says its account benefits being charged every six months, but I dont recieve any post since 2012 . My account is Zero since 2016 April , so I cant understand why do I need to pay you R51 every six to 8 months on a ZERO balance account .</p> <p> </p> <p>I am not giving Foschini any more money for Mahala , I asked to close my account , but alas , it can only be done on the 13 August 2017 , thats the date Foschini has set aside for account closures and if the relevant department reverses the charges.</p> <p>I remember opening my account in the early 1990's by then it was Exact stores , my account was opened immediately , I didnt even leave the store , credit was granted , but to close there is a notice .... very confusing ..... by the way the lady today mentioned my account was only opened at Foschini in 2010 ..... Blows my mind how did that happen..</p> <p>I am not aware of benefits and I have been paying Foschini for decades and I should be refunded all these charges.....</p>
0 replies
111 months ago
Harassing and Violating your privacy
<p>Nothing short of making me throw up , but well done Standard Bank your staff got to me cry !!!!!</p> <p> </p> <p>i refused to give my ID number over the telephone , but you ... Standard bank called me .... when i told your call centre lady off , she says she cannot divuldge the purpose of the call ... when i swore her for wasteing my time she said ' THEN PAY YOUR ACCOUNT'.... of which i did ... the second caller from the call centre , says he cannot tell me why he called until i give my ID number again i refused... I got a third caller from the call centre again refuses to divuldge the purpose of the call to me until i give her my ID .... again i refused ... then she says 'i see there is a payment on your account but its not cleared'... has Standard Bank lost the plot ... you are the worst bank to deal with . You did not process my retrenchment claim on time and thats how my account fell into arrears , you never called me to tell me when i should continue to pay ... and your retrenchment policy benefits is the worse in the industry compared to FNB that covers you for 6 months if still retrenched ... you create problems for you clients and then hide behind your processes that was designed only for Standard banks benefit .... If i had the money right now ... i would pay up all my debt with your bank and never deal with you ever again .... And you phone numbers that dont exist yet you got a retrenchment pack with all the current info... your bank is uselesss</p>
0 replies
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