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Active since May 2009

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25 reviews

4 months ago

No Assistance for over 3 days

I have been trying to do a transaction on the Sanlam app since last week Thursday. I have run out of airtime calling their call center, holding for over 10 minutes until I drop the call. I have waited for hours for an agent on the 'Sanlam client care' for them to come back and tell me I'm in the wrong place. I have waited for hours and had the conversation dropped 3 times from 'Sanlam Employee Benefit' WhatsApp chat without any help. I'm still waiting for an agent to come back to me since 11h48. For an institution this big, I am disappointed with the poor services! Can I please be assisted???

2 replies

STADIO - Centurion Pretoria Campus

5 months ago

NO STUDENT SUPPORT

My Son goes to Stadio. Firstly, after registration we noticed on the online-classes day that there were no courses on his canvass. We called Stadio and that was fixed. Last week again when he tried attending online he noticed that he only has 2 courses on his canvass. He sent an email to student support, I called student support and was kept on hold for over 10 minutes each time we called. I chose the student recruitment option and the call was immediately picked up. I asked, is STADIO only efficient in recruiting and then no student support. I sent an email to Finance and the lady said I'm shouting. This morning my son still had his canvass with 2 courses. Is STADIO only good with advertising and student recruitment? Can the students also be supported!!!???

2 replies

Pick n Pay

9 months ago

TOO MUCH TOLERANCE FOR SMART SHOPPER POINTS!!!!

I'm just from Pick&Pay in Dobsonville Mall. The store was full on every side and the reason was that the queues were standing still and some tills were closed. When I approached the manager she said she is aware and there's nothing she could do. She said she reported 2 tills to head-office and nothing was done. I can go wherever, there's nothing she can do, that didn't sound like a good attitude towards customer! I am very concerned and angered by the service that we are receiving as mainly black people in the location. We have to tolerate standing in lonngggg unmoving queues all in the name of "Smart Shopper" points!!!!!

1 reply

City Of Johannesburg Municipality

13 months ago

NO WATER RECONNECTION SINCE JUNE 24

Good day, I have run out of options now!!! We paid our account on the 24th of June after there was a disconnection for late payment. Up until today we have not been connected!!! We have visited the Sandton office, sent emails to *** and we have run out of airtime holding and sometimes our calls get dropped and still we do not have water. We have suffered rude call center agents but still we do not have water. I guess this is the last stop before going to police station and radio stations. Can we please have water!!!

0 replies

SA Accounting Academy

17 months ago

Unfair delay of my Studies!!!

I am registered with the Accounting Academy and I have been having slight teething problems with institution, some of which I thought I have overlooked. But this one I am really taking it very hard. I booked for exams on 29 January 2025 for 2025 April Exams. Since my tuition fees are paid in full, I just send and invoice and they take care of things. I sent an invoice and the person I sent it to acknowledged but today I learnt that the invoice had lapsed. I do not find the information or notification of the fact that the invoice had lapsed in 24hrs, I am not also finding any information that says I need to rebook by a certain time for the April exams. And now I have been shut out of the April Examinations. I feel this is unfair and a disadvantage to my studies and unnecessary delays on my studying. My please and request is to write my exam on the date that I have requested to write on, which is in the month of April 2025.

0 replies

Game

23 months ago

CUSTOMER SERVICE TAKING PEOPLE FOR GRANTED!!!

Game stores take people for granted. From the first time I returned my son's earbuds and they removed the charging cable and other accessories in the package, because they said the supplier will not take a returned product without accessories. This time I returned another set of buds and this time they said they will book them and will call me. More than a week later I call them and they say it will take 21 days for BUDS!!!??? After calling them the whole morning I finally get someone called Bel**** to pick up the customer services line and asked for the supplier number and I was give ***, a number that is out of service. I don't believe there is still a business with such horrible customer service!!! I wonder if one needs to go to HelloPeter to be assisted!!!???

1 reply

FNB (First National Bank)

25 months ago

I'M FEELING DEFEATED BY THE SERVICE I GET FROM FNB!!!!!!!

I have requested old business accounts statements with Fnb last week 02July2024. I was assisted by Thabiso and he gave a reference number and told me I will get an email. I have called last week Thursday and was told it takes 3-4 working days and I should wait some more. I have called again ***) today and spoke to Lerato who just dropped my call whilst I was giving her the reference number CAS-***-L6C2X4 . I just feel so defeated and I don't know what to do anymore.

1 reply

Checkers & Checkers Hypers

34 months ago

PRICES - *******

I am really not happy about your shelf prices and the till prices. Not once but more than twice I have had to have the price reduced at the till because of items on special. In so much that I now take photos of specials when I am shopping at Checkers or Shoprite. The other day I bought noodles which were supposed to be R9 less when you buy 2 but I ended up paying the full price cause my receipt was long and I only picked that up later. When I went to the cashiers, they gossiped about me and didn't even give me discount, I was left feeling so small and cheap. Just last week Thursday I was buying Chamomille tea and protein bar and the prices were R4 extra on both items, I didn't take a photo and I just didn't have the energy for another price wrangle. I am just tired!!!

0 replies

Shoprite

45 months ago

NO SPECIALS

The other day I was at Shoprite in Dobsonville and I wanted to buy Futurelife cereal. At the till they could not give it to me at R37 because the energizer pouch was finished. I ended up not able to take advantage of the special. I took a photo and I still have it. Now I want to know what must happen when people miss specials like that in this day and age of poverty and running after specials to save!!!???

0 replies

Pick n Pay

45 months ago

RIPP OFF

Good day, I love shopping at Pick&Pay but off late I have been struggling with specials not happening on the tills. The first time I wanted to buy 15 Twinsavers but the till said a higher price. I let that one pass and again I bought a special of 2 danones and I took the lactose free one and the other one that was not, the special said all variants. I saw at home that the discount didn't happen. Just the other day there was a special of Kellogs corn flakes and the all bran for R95 rands. When I got home, the special did not happen at the till. Last week Friday, I bought 2,5kg flour which was supposed to be R25 but when I checked my till slip, it was charged at a higher price. I don't know what to think of shopping at Pick&Pay when I have to be carrying a calculator and checking my till slip ALL THE TIME!!! have not been able to check how much I lost because of the specials which did not happen. I feel this is a rip-off and wonder how many discounts I have missed through all the years I have been shopping with Pick&Pay mainly because of the points whilst I am probably loosing more money that I make in points. I wonder how many are aware of this scam. I am truly disappointed and I am sick and tired of ALWAYS having to check my slip!!!

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (4%)

1 Star

24 (96%)

Reviews

No Assistance for over 3 days

NO STUDENT SUPPORT

TOO MUCH TOLERANCE FOR SMART SHOPPER POINTS!!!!

NO WATER RECONNECTION SINCE JUNE 24

Unfair delay of my Studies!!!

CUSTOMER SERVICE TAKING PEOPLE FOR GRANTED!!!

I'M FEELING DEFEATED BY THE SERVICE I GET FROM FNB!!!!!!!

PRICES - *******

NO SPECIALS

RIPP OFF

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