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Active since Nov 2011

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17 reviews

4 months ago

Not willing to provide basic information

My phone broke a month ago. After assessment, the repair company told me it had been blacklisted. As it was no longer under guarantee, the retailer required me to confirm that it was blacklisted. They sent me to Vodacom, who refused to assist. I have heard from a number of people this has happened to, and they all got information about blacklisting from their mobile service provider. Why is Vodacom different? Why won't you provide information? This is crazy.

1 reply

Dr. Martens

10 months ago

Just don't

I "bought" some shoes from them in August of 2025. I only found out later they were not legit. My money is gone. Nothing has arrived. I'm now waiting for First National Bank to decide if they will return my funds. I would very much like to know why South African banks still haven't blacklisted this site.

0 replies

Dis-Chem

10 months ago

Community-minded

Dischem donated R100,000 to Tears. That's all I need to know. Thank you, Dischem. That money will go a long way.

0 replies

SPAR

11 months ago

Selling live pets like produce

They're selling live pets as though animals are supermarket produce. I will never shop there again. Some things are unforgivable.

0 replies

Woolworths Retail South Africa

13 months ago

Delivery is a mess

I bought a few clothing items for delivery about three weeks ago, but the app changed my house number, so the courier tried to deliver to my neighbour. The delivery clearly failed, so they did the rational thing: attempted to deliver to my neighbour three times instead of asking me what was up. I learned of these failed deliveries when I received an email from Woolies saying they had the wrong address, would I please update it. I promptly did so, so what did Woolies do? Attempt to deliver to the wrong address a fourth time. I called after they claimed to be at my house, but the people answering the telephones are apparently not able to communicate with the courier. The courier was literally next door, but I couldn't get the delivery because of this communication problem and a lack of communication between the service team and courier. I asked Woolworths to update the address yet again via telephone. They said they would do so and see if the warehouse was willing to try again. I received a text message from Woolies yesterday saying my order would arrive before five, so I dutifully cancelled all my plans and sat at home waiting. They did not arrive, and nor did they inform me the delivery wouldn't come. Finally I received a call from Woolies this morning telling me they would not be delivering the items but would refund me within six days. What a mess. Seriously. I've been doing all my shopping via delivery for seven months and never missed a delivery for any of it. I love Woolworths as much as the next person, but I will definitely not order delivery from them again. You just end up losing days waiting for nothing to arrive.

0 replies

Canine&Co

18 months ago

Best online pet store in Cape Town

I've been unable to leave my home as I'm rehabbing a dog alone, so I have to buy everything online. I found Canine&Co out of desperation because all the other online pet stores were too buggy to use. I've used C&C a few times in the last few weeks, and they've been fantastic. I always get deliveries super fast. They almost always have exactly what I want. In the one instance when they didn't, they emailed and gave me an alternative. They're friendly, efficient, and fast. Thank you for helping to make this rehabilitation process possible.

1 reply

Little Apple Foods

19 months ago

Very Yum

Delicious food, generous servings, and reliable delivery.

0 replies

Webafrica

24 months ago

Pay for fiber, get the slowest connection you've had since 2010.

We started experiencing severe slowdowns a month or two ago. We decided to upgrade our package to 120 mps two weeks back. This left us with upload speeds of around 15mps and internet constantly cutting connection. We spent many hours with Webafrica's helpers trying to get our connection usable, but no matter what we've done, we are still sitting with download speeds of 20 mps. We are now completely at a loss. We upgraded for the Olympics and that's already over. Our line is slower than 5g. Hell, it's slower than the internet I had on my Nokia 15 years ago.

0 replies

Vuse

24 months ago

Don't buy the new pods. They really are that bad.

The new pods taste absolutely nauseating. I bought five boxes because I thought, "How bad can the change really be?" Well... really, really bad, it turns out. I've tried three different flavours--all my favourites--and they all make me feel ill. Don't buy the new pods. They really are that bad. Rather report them to the Consumer Council for false advertising.

1 reply

Discovery Health

32 months ago

Premiums increased by 63%

Discovery just increased my premiums by 63% in a single year. Is this legal? I don't know. This is ridiculous. I called the call center. I sat on the phone for an hour, and still didn't get through, so I got onto their chat support line. I waited an hour and got booted. I waited another hour and was told they moved me to the highest income bracket, so if I don't fall within that bracket, I have to submit some kind of form. I don't see that this could be legal. 64%? Really?

1 reply

Review Distribution

5 Star

4 (23.5%)

4 Star

1 (5.9%)

3 Star

0 (0%)

2 Star

2 (11.8%)

1 Star

10 (58.8%)

Reviews

Not willing to provide basic information

Just don't

Community-minded

Selling live pets like produce

Delivery is a mess

Best online pet store in Cape Town

Very Yum

Pay for fiber, get the slowest connection you've had since 2010.

Don't buy the new pods. They really are that bad.

Premiums increased by 63%

Review Distribution

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