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Active since Nov 2016
16
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16 reviews17 months ago
****mers and Pests
Rayana Titus and Zaid called me they claim to work for or own Remedy Debt or some such company! They're ****mers and pests!
0 replies
17 months ago
Give me an exam slot for which I paid
Moonstone has disabled my account, effectively blocking me from making any further exam booking under my profile. Additionally, on the 20th of December they were not answering their phones more than 30 minutes the EARLY YEAR-END CLOSING TIME they themselves set for themselves. So as a result I promptly set up another profile, made a booking for 04th February 2024, paid using the correct invoice number and emailed the proof of payment, yet this morning again they "temporarily" cancelled my booking due to "non-payment"???
0 replies
17 months ago
Exam Booking Cancelled Even Though I Paid in Full!!!
Moonstone has disabled my account, effectively blocking me from making any further exam booking under my profile. Additionally, on the 20th of December they were not answering their phones more than 30 minutes the EARLY YEAR-END CLOSING TIME they themselves set for themselves. So as a result I promptly set up another profile, made a booking for 04th February 2024, paid using the correct invoice number and emailed the proof of payment, yet this morning again they "temporarily" cancelled my booking due to "non-payment"???
0 replies
17 months ago
Independent Marking is Needed Urgently - the Exam is a ****
Moonstone has disabled my account, effectively blocking me from making any further exam booking under my profile. Additionally, on the 20th of December they were not answering their phones more than 30 minutes the EARLY YEAR-END CLOSING TIME they themselves set for themselves. So as a result I promptly set up another profile, made a booking for 04th February 2024, paid using the correct invoice number and emailed the proof of payment, yet this morning again they "temporarily" cancelled my booking due to "non-payment"???
0 replies
23 months ago
Randfontein and Krugersdorp: Horrible, Shocking, Rude Service
I reside in Krugersdorp. On the 4th of June 2024, I app**** for an entry-level job at Doves Krugersdorp near my home. The job requires no grade 12 matric qualification and offers a stipend salary of R800.00 per month. Dalene informed me that I needed to attend an interview for this position within about two days. I clearly explained to Dalene that Krugersdorp is the nearest branch to my home, making it logical for me to work there. More than a week later, on the 13th, I followed up with Dalene. Her response was, "Where are you looking to work, which area?" I rep****, "As mentioned before, I reside in Krugersdorp, so Krugersdorp would be the obvious choice for me." She then said, "Okay, which would be convenient. I have forwarded your CV to Randfontein. Let's await feedback. Maybe then we can consider transferring you this side." To cut a long story short, I was asked to travel to Randfontein to submit my documents, which I did. This was financially inconvenient and did not make sense for someone applying for work in Krugersdorp. Therefore, I asked why I should take my application process to Randfontein, but Dalene did not respond. Nonetheless, I traveled to Randfontein and submitted my documents with Mpho. After several follow-ups, Mpho in Randfontein eventually informed me that I should attend training in Newtown, which is more than 70 kilometers from my home in Krugersdorp. When I arrived at the training in Newtown, I discovered it was virtual. I was not given the option to attend virtually to save travel expenses and time. I asked Mpho for an explanation, but she did not provide one. Nevertheless, I attended the Newtown FICA and TCF training and initially was the only attendee until someone else from a different branch joined more than an hour later. More than a week later, on the 1st, 2nd, 3rd, and 4th of July 2024, I followed up with Mpho regarding my starting date for the job paying R800.00 per month. She claimed she was waiting for agent codes. I explained to Mpho that people I trained with and who took the TCF assessment with me were already working after receiving additional practical training. I questioned why I wasn't in the same position. In response, Mpho from Krugersdorp Doves repeatedly labelled me as "impatient." I requested the contact details, name, and phone number of her line manager, but she refused to provide me with this information. Despite my pleas, she again refused and abruptly ended the call.
0 replies
24 months ago
UNACCEPTABLE BUSINESS BEHAVIOUR
**More Troublesome Than Rodents!** Vantage Debt - More Troublesome Than Rodents! If giving zero stars were possible, I certainly would. Vantage Debt is a complete disaster! This company is more troublesome than rodents, inundating me with a barrage of calls/sms's from various numbers in an unyielding effort to force debt review upon me. It's evident they are preying on illiterate and semi-literate people, exploiting vulnerable South Africans in the most appalling way. Despite my numerous requests, pleading with them to cease calling/texting me, they continue. Sometimes, they ring up to ten times a day! Their call centre staff are extremely rude, frequently swearing at clients and exhibiting a total lack of professionalism and common decency. The FSCA (Financial Sector Conduct Authority) and the NCR (National Credit Regulator) need to intervene and shut down these rogues immediately. Vantage Debt's disgraceful business practices are a stain on society, and they must be stopped. Steer clear of this company by all means necessary!
0 replies
89 months ago
Loans Unlimited cost me much more than R449.00!!! Bloodsuckers!
Avoid at all costs Loans Unlimited
0 replies
99 months ago
Financial Planning Institute of Southern Africa and Moonstone are Running a Lucrative Scam
Moonstone is running with a money-making scam and in the process making millions of Rand off of the backs of poor Africans in South Africa. Basically, here's how the scam is run by Moonstone: 1. The Financial Services Board requires certain people who work in the financial services industry (banks, insurance companies, motor vehicle dealers, loan sharks, etc.) to write an exam called RE5. It's a long story but it's like having a driver's license when you need to work as a driver, or the necessary papers if you want to operate as a doctor or social worker or attorney, etc. 2. The financial services industry employs more people than any other industry in the country and as a result many, young and old, are employed there and want to keep their jobs- thus they are literally forced to undergo this RE5 exam (so far so good) 3. The issue comes in where the actual exam is concerned: Moonstone, by far the largest and busiest exam body nationally when it comes to RE5, and FPI (Financial Planning Institute) have this question bank comprising many, many questions that are used in the exams. So far so good. But a huge collection of their question are designed to test compliance understanding and knowledge in general, but rather they are designed to confuse candidates. 4. As a result of point 3 above, the majority of those who do write the RE5 (and RE1) exams end up failing it more than once, not from a lack of dedication but mainly from the fact that the exam questions are so designed as to confuse candidates and increase their chances of failing the exam by a huge margin. 5. As a result of point 3 above, most people fail this exam and have no choice but to re-enroll and rewrite this exam, which costs no less than R1226.00 per exam sitting. The FSB does not seem to care because likely there's some corruption involved, or because it's mainly Africans in South Africa who suffer from this injustice and it is these Africans who lose millions of Rand annually, and as you know by now, their lives and well-being and rights don't matter in South Africa. Someone has to look intently into this whole multi-million-Rand scam by Moonstone, FPI and by implication the Financial Services Board. This is unfair. We are not stupid!!!
0 replies
99 months ago
Moonstone and the Financial Planning Institute are Running a Lucrative Scam
Moonstone is running with a money-making scam and in the process making millions of Rand off of the backs of poor Africans in South Africa. Basically, here's how the scam is run by Moonstone: 1. The Financial Services Board requires certain people who work in the financial services industry (banks, insurance companies, motor vehicle dealers, loan sharks, etc.) to write an exam called RE5. It's a long story but it's like having a driver's license when you need to work as a driver, or the necessary papers if you want to operate as a doctor or social worker or attorney, etc. 2. The financial services industry employs more people than any other industry in the country and as a result many, young and old, are employed there and want to keep their jobs- thus they are literally forced to undergo this RE5 exam (so far so good) 3. The issue comes in where the actual exam is concerned: Moonstone, by far the largest and busiest exam body nationally when it comes to RE5, and FPI (Financial Planning Institute) have this question bank comprising many, many questions that are used in the exams. So far so good. But a huge collection of their question are designed to test compliance understanding and knowledge in general, but rather they are designed to confuse candidates. 4. As a result of point 3 above, the majority of those who do write the RE5 (and RE1) exams end up failing it more than once, not from a lack of dedication but mainly from the fact that the exam questions are so designed as to confuse candidates and increase their chances of failing the exam by a huge margin. 5. As a result of point 3 above, most people fail this exam and have no choice but to re-enroll and rewrite this exam, which costs no less than R1226.00 per exam sitting. The FSB does not seem to care because likely there's some corruption involved, or because it's mainly Africans in South Africa who suffer from this injustice and it is these Africans who lose millions of Rand annually, and as you know by now, their lives and well-being and rights don't matter in South Africa. Someone has to look intently into this whole multi-million-Rand scam by Moonstone, FPI and by implication the Financial Services Board. This is unfair. We are not stupid!!!
0 replies
112 months ago
Call not returned while I waited at the scene of the accident.......
<p>My wife called MiWay to submit the insurance claim after an incident on 16th March 2017 along the N1 North between Malibongwe and William Nicol. The staff member (whoever she is), promised that we'd be called back as soon as possible. That never happened, and now it's been at least 7 days since the accident and the premiums are still getting paid faithfully.......</p>
2 replies
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16 (100%)