KM
Kagisho M
Active since Sep 2016
14
Reviews
0
Industries
Reviews
14 reviews1 month ago
Poor service 😞
Yesterday we bought 17 stepping stones(45 x 45) from Built It(Blue Hills,Midrand) and they delivered wrong sizes(50 x 50) and we had to take them back. When we arrived at the store, to our surprise they had sold us material that they did not have😥. We had paid for transport for delivery and again we had to pay for it to take the material back to the store, I payed the guy who was supposed to use them as he rates per day for doing nothing. The store promised to deliver the correct material today(08/05/2026) at around 12, but they have not done so and now the time is 15H40 😥. This is not the first time they fail me, even last week they did same with my bricks when I started building for my client. This is totally unacceptable and I'm loosing money as I'm paying my labourers for doing nothing for the day/s they show up at site. Today again is another wasted day ☹️
3 replies
5 months ago
Poor service
Boxer grocery shop in Mall Of Tembisa was packed with frustrated customers due to few till operating. I once complained about their poor service and there's no improvement 😔 Month Ends, Holidays and Festive Seasons is busy and more till should be open to ease the congestion/traffic.
0 replies
9 months ago
Poor Service from PEP South Africa
Last week I called PEP(0860 900 500) to inquire about the account(Acc. No. 1110100001938425) that is reflecting on my Transunion profile, and they said I should go to any PEP Store and ask for dispute forms. I went to PEP Store in Mall OF Tembisa as advised, when I arrived at PEP they didn't have those forms and the Manager called the Customer Care Number again and to my surprise I learnt that the was another account *****ulently opened again last year on the 06th March 2024(Foneyam Account). PEP South Africa is failing me big time because I have been sent forth and back, I don't understand why should they send me to PEP Store if the Stores don't keep those forms. I want to confirm that I don't know anything about those accounts and would like them being removed under my names.
0 replies
9 months ago
Poor Services
Boxer grocery shop in Mall OF Tembisa must improve thier services, more especially when it comes to Express Tills. They only open Express Tills when we(Customers) complain, it is month and they're never ready
1 reply
16 months ago
Poor service
Boxer Store(Mall Of Tembisa), they have tills that are hardly operating. I don't remember seeing the express till open and we queue for long with one item in the same queue with people with trolleys full of grocery. Head Office must do something because clearly they're under staffed as other tills are forever empty/unoccupied or else they will lose business
1 reply
27 months ago
Poor Service and ***********
Angor sent us incorrect levy statement, I sent them proof of payment and I requested them to rectify. We are now in the second week and we haven't received our statement(corrected) as per our request, the only thing we have received from them is the reminder to pay our levies. How do they expect us to pay if they themselves are failing to produce the correct statement reflecting what should be paid? They are ***********.
1 reply
32 months ago
Poor Service from HISENSE(Ref:213330599)
I'm so disappointed with treatment I received from HISENSE, my TV stopped working and I called them since I'm still covered in terms of warranty. The problem started from day 1 when I called them to report it as I was sent from pillar to post, later they sent someone to come and collect the TV on the 26th last month. Last week I was told that the TV is fixed, they're busy with tests and finalizing eveything and it will be ready on Monday(09/10/2023) for it to be delivered to me on Tuesday or Wednesday latest. Today is Friday(13/10/2023) and I haven't heard a word from them, when I called them today they said it is still at Service Centre and waiting for technician. HISENSE you have failed me and I wouldn't recommend anyone to use or buy your products.
1 reply
73 months ago
POOR CUSTOMER SERVICE
28 May 2020 Dear Manager, I would like to express my disappointment in the service received from Kaalfontein Debonairs. I placed my order at 16:44 and received it at 19:55 Because we live in an estate, I couldn’t check if my order was correct at the time it was delivered. When I got into my house to dish up I found that the order was not the correct one. I then called the store (kaalfontein) to let them know about this and to try find a solution on what to do next. I spoke to a guy who said he was the manager who told me to eat it because there was nothing he could do at the time . I then told him that my family were allergic to some of the flavors that I received hence me ordering on tla our, he then told me to not eat it and that the correct order would be prepared and delivered the next day. When I asked (in shock) if my family was to go to bed hungry he didn’t even care. I asked him what the store would do to apologize for inconveniencing me ( I had suggested that I get my correct order and a refund as this has inconvenienced me big time) and he said NO. I don’t know how you have managers who don’t know customer service. I was inconvenienced and now my family should go to bed hungry as a result of someone’s incompetence. I refuse. Please advise on how this will be remedied as I have lost confidence in the mamangement of Kaalfontein and in fact I will not be ordering from Debonairs anytime soon and will definitely go on social media about this. I further received a call the next day (29 May 2020) at 15h00 from the owner of the store who apologized and said that the left over pizza would be collected and that I would receive the pizza I ordered. To date I have not received the pizza and no phone call was made. The service is totally unacceptable! Totally disappointed. Lerato Mongala 072 370 2314
0 replies
77 months ago
Bad/Poor Service
I bought garden tools in Builders Warehouse(Tswelopele-Tembisa) last year(2019) around October and amongst those tools I had a Gardenmaster Plastic Rake and a Hedge, both tools didn't even last long. It started with a Rake, the stick got broken in a space of a month and I took it light and didn't report it to the store, then the following month(early December) the Hedge handle got lose and the next thing it was in pieces. I took those tools back to Builders Warehouse(Tswelopele-Tembisa) and I met the guy by the name of Solomon, I showed him the defects and he promised to report the defects to the suppliers and then call me(but he never called). January 2020 I decided to make a follow up and called the Store and Solomon promised to call me again because the suppliers were still closed for December Holidays. I kept on calling because i realized that the guy/store is failing me and doesn't keep its promise, till to date(11/02/2020) I haven't heard a word from the Store or Solomon and the last time I called the Store he said he'll speak to his manager and call me back. I'm so so disappointed, because I have been buying and been a good customer for Builders Warehouse and even got a gift voucher from friends because they know I buy most at Builders Warehouse. I'm now doubtful to even use it or purchase anything from the store.
4 replies
96 months ago
Poor workmanship
I’m saddened with the way RENICO is treating us ever since we bought those houses in Protea Glean Ext.11(Protea Glen Estate). We trusted them and thought we made best choices when we bought those units in Protea Glen Estate, only to find out that we were wrong. The houses were built between 2010 and 2011 and we moved in towards end of 2011, October 2011 to be precise. We picked up some defects in our structures and we reported those defects to RENICO. They promised to come back and fix them, but they failed to honour their promises up until to this day. Back then it was EARTHZONE who were managing our complex, they too failed to attend to our problems and we later learned that they instead work together. The year 2012 was even worse because cracks were literally starting to be visible in almost all 91 units they built in that complex. Just imagine In less than a year we were already experiencing problems with our structures and we reported to both developer(RENICO) and our then managing agents(EARTHZONE), they both failed us. Little did we know that they are just buying time so that 5yrs could lapse, they knew what they were doing because Four, Five years down the line floor tiles started to show serious deep cracks and some coming off. Walls have also cracked and one of the factors is that they don’t have enough support from the ground, it is clear the ground was not properly filled and compacted and I don’t think the developer followed the correct standards for foundations. We have been sent back and forth, from pillar to post since then up until to this day by RENICO. They are not showing any interest neither want to account for their poor workmanship. We sent countless emails as complex, but clearly they don’t care about our lives, those houses are posing threats to our lives and our children. Now is 2018, barely a decade since those houses/units were built and some houses are already in a dilapidated state. I will not be surprised if those houses one day collapse because of the state in which they are, just because of poor workmanship. Some people left/sold their units because of fear, but some of us chose to stay because we want justice. All we want is for RENICO to account. Some people even went as far as approaching NHBRC and unfortunately NHBRC can’t help either. Now the question I ask myself is what is the role of NHBRC…? and what role did they play during construction…? The BANKS, particularly the one that approved our home lone(FNB Home Loans) what role did they play prior to approving our home loan to insure that we’re buying a house that is safe(RENICO followed all the building procedures and passed all the building standards)...? By the look of things it seems all parties failed to play their parts and now we’re stuck with houses that are falling apart. When we walk around our houses that we’re supposed to call homes, we don’t feel safe because of the cracks in both walls and floors( floors are wobbling). RDP houses that are for free are way-way much better than our houses that we pay every month.
0 replies
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1 Star
14 (100%)