Active since Aug 2016
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2 reviews1 month ago
Hugo was amazing, took my call with enthusiasm, listened to my problems and told me what he would do to troubleshoot the issue
Hugo was amazing, took my call with enthusiasm, listened to my problems and told me what he would do to troubleshoot the issue. Identified the problem and went straight to it and solved it. He is amazing easy to communicate with.
1 reply
97 months ago
Ebucks rewards not a fair program.
I have given up chasing FNB bucks reward. The rewards system has become unachievable. It looks like every month they introduce new rules. The last 3 months I have not been getting ebuks because I did not log on to the FNB app. I have done transactions on my internet profile as I prefer desktop when compared to FNB on my phone. This month they are introducing new changes OMG Hi Oscar, CHANGE IS COMING - BECAUSE YOU LIKE TO BE AHEAD WE'D LIKE TO KEEP YOU THERE! CHANGE IS COMING - BECAUSE YOU LIKE TO BE AHEAD WE'D LIKE TO KEEP YOU THERE! Here are some of the changes we're making to the eBucks Rewards programme from 1 July 2018 FUEL EARN FUEL EARN You can earn* up to R4 per litre on fuel back in eBucks, exclusive to Engen! *Fuel earn is based on the inland ULP 95 petrol price. Only fuel purchases made at Engen will qualify for earn. COLLECTING POINTS AND MOVING UP A LEVEL Moving up a level now requires fewer points! You can now collect 1 000 points for linking an FNBy Account to your profile. COLLECTING POINTS AND MOVING UP A LEVEL NO MORE AUTO PAYMENTS NO MORE AUTO PAYMENTS You no longer collect points for having a monthly Auto Payment setup for your Credit Card from your Cheque Account. ONLINE SHOPPING EARN RATE The earn rates for the Online Shopping category have been revised so that it now aligns with the in-store Shopping category earn rate. ONLINE SHOPPING EARN RATE QUALIFYING RULE QUALIFYING RULE You now qualify to earn eBucks up to reward level 2 by transacting on FNB online banking and if your account(s) are in good standing and you meet the qualifying deposit or balance criteria! However, transacting on the FNB App can help you level up. Visit and log in to :*eBucks.com for more! Discounts and Pricing updates Good luck in your business, I am moving my account to Standards even if you pay for it at least it is a fair rewards program.
1 reply
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