YC
Yvonne C
Active since Jun 2016
5
Reviews
0
Industries
Reviews
5 reviews3 weeks ago
Poor service
Good day I bought a curtain that was on sale on the 13/04/26 at the jet store at the Phoenix plaza.. I did not open the item and check the curtain at the time as I did not need to use it then and I trusted the Quality of Jet. On the 21/05 26 I decided to open the item as I needed to use it and when I opened it it had a stain or so I thought, so I didn't bother as I thought it come off once I Washed it however it was not a stain but a reject patch that looked like a stain. I took the curtain back to jet at the Phoenix store and the store manager Sihle refused to take it back and was told after I explained to him as to when I opened the item,he said it's against the policy and also it's what I say,which to me seems like he was indirectly calling me a ****, he was rude and abrupt when I was talking to him he was walking away. And asked the cashier to answer my question. I never again shop at jet and I will put this up on other platforms about the kind of service jet has to offer... very very poor. Hope to get a response soon. Thank you Mrs Y Chetty
0 replies
17 months ago
Dissatisfied service and product
I bought a bycicle for my gran daughter for Christmas on the 10/12/24 at the cornubia branch .I took it back to have re assembled, customer service did call to let me know when it ready for collection I went a few days later to find out and it was ready.My grand daughter 5yrs old rode it for a day and the tyre went flat,I then took it to the garage to fill air only to find out that the tube has burst, I then phoned makro and spoke to a manager of the department who couldn't help,I asked for the store manager Dolly who put me through to Kamala and she also couldn't help as it was wear and tear. In less than 2weeks she decided it was wear and tear, didn't even consider it to be a quality issue.I had to replace the tube which cost me and all the running around and phone calls.Service is pathetic.Makro should change they advertising.
1 reply
36 months ago
Poor Service
Hi I ordered a cake at the starwood spar in Phoenix on 05/06/23 and was told it would only be ready on the 7th, however I had a change of mind about the cream and wanted to change it. I called the store before 11:30 on 06/06/23 and was told that the baker will get back to me which she did at 15:40 only to tell me that the cake was already made and I could not change the icing so I asked to speak to the store manager Pradeep Ramross and was told that he is in a meeting and he will call me back. At 4:30 I still did not receive a call from the manager and decide to call the store and was given the run around. I was asked to leave my details again and as soon the store manager can be found he will call me. At 6pm I did not receive any call so I called the store again only to be told that the store manager has left for the day. I am really disappointed in the service that I received and I will not be shopping at starwood spar. Service is pathetic.
0 replies
104 months ago
Excellent and customer and great package
An extremely friendly service from Julian Diedricks who was patient and advisable. Thank you - from Yvonne Chetty
1 reply
121 months ago
Horrible service
<p>In July 2015 I took a contact with Neotel which due to lack of reception that is no network in my area I cancelled the contract a week later . I called and spoke to Nadine who agreed to cancel the contract then i returned the device to the Pavilion branch. I am still being harrased to date .Can you please please sort out the constant harrasing messages.It is now June 2016 and it is still ongoing.</p>
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)