Overcharging

This review is directed at Postnet Ferndale, but probably applies to all Postnet branches. I had reason to go into this branch today to send some documents to the UK via DHL. The staff were helpful and friendly enough and I have no quarrel with them. My issue is with Postnet itself. As I watched the gentleman fill out the DHL online booking, I saw that the cost would be R400.00. However, when it came for me to pay, I was told the cost to me was R815.00. When I queried this, I was simply told this is Postnet's charge to the customer. This is a markup of over 100% and I think it is unfair and ridiculous. As a pensioner this hit hard. Actually, for anyone this is ridiculous, How do you justify charging this amount over and above what you pay DHL?