Poor service and poor quality goods

On Friday the 8th I went to plumblink @ KarenPark. I had 3 items to purchase . So I first greeted the manager, she was busy on the counter, so I greeted her with enthusiasm, she was coke but I assumed she's busy. Sje then came to ask if she can help me, I told her what I was looking for, waste trap , long waste and bath tub... she argued with me saying there's nothing like a long trap. Then I had to call my plumber to ask him to explain about the king trap. When I'm done on the phone call , I send back to her and told her what the plumber swy she then told me with attitude that she referred the other guy to tell help me. (Passing me to someone to help me.

This person who's now helping me takes the bath to the front next to the door , no one tells me the bath is ready and now I see he's busy doing Other things which are not related to me so I asked him are you done, he says yes.

So now the Bath is left there by the door.anotger guu who works there. He's always friendly, he then helps to load the Bath to our bakkie. No one showed us handles, it also didn't cross my mind to ask or check . When we got to the house. The bath has no handles, the bath is also faulty, it has wrinkles as well. We come back to the shop. We are told the bath had handles but we can't prove it.

So I had no choice but to buy handles.

I'm not happy to have came back to exchange the faulty bath and to have also purchase handles separately. I'm not happy, I'm very disappointed, they spoiled my day.