Paxton Property Practitioners (Pty)Ltd
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Paxton Properties has delivered an extremely poor and unprofessional experience. Alicia, who is responsible for my account, has been consistently unresponsive and does not return calls. Basic communication appears to be too much to expect. More concerning, she made a serious allegation that the attorney carried out an ******** transfer, yet refused to put this in writing when asked. Making unsubstantiated claims like this is not only irresponsible, it is completely unacceptable in a professional setting. The administrative handling has been just as bad. The previous owner was billed after the property had already been transferred into my name—an error that should never happen if proper processes are in place. I have now been waiting over two weeks for a simple statement, with no update, no accountability, and no urgency. This level of service is indefensible. It reflects a complete lack of professionalism, competence, and basic customer care. It is disappointing to see a company allow this standard of work to represent them, especially when there are clearly far more capable people who could manage these responsibilities properly.
1 reviews | Active since Jan 2020
Paxton Properties has delivered an extremely poor and unprofessional experience. Alicia, who is responsible for my account, has been consistently unresponsive and does not return calls. Basic communication appears to be too much to expect. More concerning, she made a serious allegation that the attorney carried out an ******** transfer, yet refused to put this in writing when asked. Making unsubstantiated claims like this is not only irresponsible, it is completely unacceptable in a professional setting. The administrative handling has been just as bad. The previous owner was billed after the property had already been transferred into my name—an error that should never happen if proper processes are in place. I have now been waiting over two weeks for a simple statement, with no update, no accountability, and no urgency. This level of service is indefensible. It reflects a complete lack of professionalism, competence, and basic customer care. It is disappointing to see a company allow this standard of work to represent them, especially when there are clearly far more capable people who could manage these responsibilities properly.
1 reviews | Active since Jan 2020
I’ve reached out to Paxton multiple times regarding important queries about our sectional title scheme, but they’ve completely ignored my correspondence or given the same unhelpful response: to contact CSOS. This lack of engagement has been frustrating and unprofessional, especially when timely advice is needed. I expected better support from a company in this field—would not recommend.
1 reviews | Active since Jan 2020
I’ve reached out to Paxton multiple times regarding important queries about our sectional title scheme, but they’ve completely ignored my correspondence or given the same unhelpful response: to contact CSOS. This lack of engagement has been frustrating and unprofessional, especially when timely advice is needed. I expected better support from a company in this field—would not recommend.
1 reviews | Active since Jan 2020
I received an email from Paxton Property Practitioners (Pty) LTD where a resident complain about me driving in a one way and speeding. Paxton Property Practitioners (Pty) LTD did not even call me to hear my side of the story they just send a email with a fine. I rep**** back "Note that I did not speed and how can you speed in such a tight spot ? Also because I drive on that road there are several thorns laying in the driveway which I already sent several complaints to you. I am not going to fix my tires again due to these thorns laying in the driveway. You can send someone from Paxton to come and investigate. Also the person who sent you the complaint, how do they know the speed that I am driving ? I added Martyn here for visibility's as I mentioned above there are tree thorns in the driveway this morning. You don't call me about the above issue, you don't email me, you just send out that email. Let me tell you we as residents need to drive in and out of the complex, not you we have to. Our cars are getting damaged due to these thorns laying around, and I bet you if someone's kids step into these thorns you will hear from them. You can ignore me but I will not pay that warning, I will keep driving where I think is safe, you can send someone from Paxton to come and look at the driveway as I asked several times before. If I don't hear back from you EOB then I know that Paxton doesn't care about this complex or its residents." These practitioners are not taking my emails seriously, I even told them about these tree thorns last year and nothing was done. This is a safety risk for all residents that needs to use the driveway and kids running in the road where these thorns are lying around. Can someone pls escalate this to their senior management or the ombudsman. Thanks
1 reviews | Active since Jan 2020
I received an email from Paxton Property Practitioners (Pty) LTD where a resident complain about me driving in a one way and speeding. Paxton Property Practitioners (Pty) LTD did not even call me to hear my side of the story they just send a email with a fine. I rep**** back "Note that I did not speed and how can you speed in such a tight spot ? Also because I drive on that road there are several thorns laying in the driveway which I already sent several complaints to you. I am not going to fix my tires again due to these thorns laying in the driveway. You can send someone from Paxton to come and investigate. Also the person who sent you the complaint, how do they know the speed that I am driving ? I added Martyn here for visibility's as I mentioned above there are tree thorns in the driveway this morning. You don't call me about the above issue, you don't email me, you just send out that email. Let me tell you we as residents need to drive in and out of the complex, not you we have to. Our cars are getting damaged due to these thorns laying around, and I bet you if someone's kids step into these thorns you will hear from them. You can ignore me but I will not pay that warning, I will keep driving where I think is safe, you can send someone from Paxton to come and look at the driveway as I asked several times before. If I don't hear back from you EOB then I know that Paxton doesn't care about this complex or its residents." These practitioners are not taking my emails seriously, I even told them about these tree thorns last year and nothing was done. This is a safety risk for all residents that needs to use the driveway and kids running in the road where these thorns are lying around. Can someone pls escalate this to their senior management or the ombudsman. Thanks
Hellopeter has tracked Paxton Property Practitioners (Pty)Ltd across 3 reviews. Paxton Property Practitioners (Pty)Ltd hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Paxton Property Practitioners (Pty)Ltd? Write a review to help others decide.