*********** billing personnel

Item: Pathcare
Rating: 1
Author: Luxolo M

I recently visited Pathcare for my blood tests, with the request form clearly indicating what tests should be done. At the billing stage, Pathcare billed a test that was never requested and this resulted on that portion being rejected by my medical aid. Why must I be liable for your incorrect billing? Lancet was doing a great job, I don't know about you.

Helpful (0)

Replies (2)

Pathcare's replyOfficial

19 Mar 2026, 06:05

Dear Luxolo,

Thank you for contacting Pathcare, please allow me to investigate and to bring resolve to your concerns raised.

Yours sincerely
Stephen Moyce
Pathcare Debtors

Best regards,

Pathcare's reply19 Mar 2026, 06:05

Official

Dear Luxolo,

Thank you for contacting Pathcare, please allow me to investigate and to bring resolve to your concerns raised.

Yours sincerely
Stephen Moyce
Pathcare Debtors

Best regards,

Pathcare's replyOfficial

19 Mar 2026, 06:35

Dear Luxolo,

Thank you for raising this concern and for allowing us the time to complete your query. An email has been sent with the resolution to resolve your enquiry. Please check your emails.

Yours sincerely
Stephen Moyce
Pathcare Debtors

Best regards,

Pathcare's reply19 Mar 2026, 06:35

Official

Best regards,

Pathcare

*********** billing personnel

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