Oxford Fresh Market
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
Oxford Fresh Market
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePP
Pinky P
1 reviews | Active since Jun 2022
7 Apr 2026, 21:02
Stone or sand in the ground beef
Very disappointing I've been shopping at oxford on the bluff since they opened. I recently purchased a tray of ground beef in bulk and after it was cooked noticed that the were sand or stone i can’t really say but my goodness that feeling on your teeth. I had to throw the whole pot of food out because even both my kids noticed the same thing. I don’t even trust the rest in the freezer. I don’t have my receipt so i guess this tray is gone to waste in this economy where food is so expensive. I now have the thought that food or the raw meat fell on the floor and it was picked up n packing continues or a dirty item was used to clean the thing that grinds this meat my mind is just racing.
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Pinky P
1 reviews | Active since Jun 2022
7 Apr 2026, 21:02
Stone or sand in the ground beef
Very disappointing I've been shopping at oxford on the bluff since they opened. I recently purchased a tray of ground beef in bulk and after it was cooked noticed that the were sand or stone i can’t really say but my goodness that feeling on your teeth. I had to throw the whole pot of food out because even both my kids noticed the same thing. I don’t even trust the rest in the freezer. I don’t have my receipt so i guess this tray is gone to waste in this economy where food is so expensive. I now have the thought that food or the raw meat fell on the floor and it was picked up n packing continues or a dirty item was used to clean the thing that grinds this meat my mind is just racing.
0
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Schalk C
1 reviews | Active since Nov 2016
6 Feb 2026, 05:59
Oxford Not-so-fresh Market
I am writing to share my experience of the third time that I have been in the unlucky position to get a substandard product from the Oxford Waterfall store. On Wednesday 4 February I bought milk that already started going off yesterday, 5 February. At first I thought I was imagining it, but this morning I could not even finish my tea, because of the foul taste. The best before date is the 7th of February. When I bought the milk, the store employee was busy unpacking it, so I am really surprised that it has gone off so quickly. From the store I went straight home and put the milk in the fridge. My two previous bad experiences came in November 2025 with a sour milk tart and earlier in the year with a bunny chow from the hot food section that made me sick. After sending an e-mail in November 2025, I got a response which suspiciously sounded like it was AI-generated. When I sent an e-mail in December to ask for a follow-up, I was ignored. What is going on at the Waterfall store? Are they putting out old stock and hoping nobody would notice? Once again I am in the position where it is not worth my petrol money to drive back to the store for a replacement. I am just hoping for a more genuine response this time and some sort of solution.
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Schalk C
1 reviews | Active since Nov 2016
6 Feb 2026, 05:59
Oxford Not-so-fresh Market
I am writing to share my experience of the third time that I have been in the unlucky position to get a substandard product from the Oxford Waterfall store. On Wednesday 4 February I bought milk that already started going off yesterday, 5 February. At first I thought I was imagining it, but this morning I could not even finish my tea, because of the foul taste. The best before date is the 7th of February. When I bought the milk, the store employee was busy unpacking it, so I am really surprised that it has gone off so quickly. From the store I went straight home and put the milk in the fridge. My two previous bad experiences came in November 2025 with a sour milk tart and earlier in the year with a bunny chow from the hot food section that made me sick. After sending an e-mail in November 2025, I got a response which suspiciously sounded like it was AI-generated. When I sent an e-mail in December to ask for a follow-up, I was ignored. What is going on at the Waterfall store? Are they putting out old stock and hoping nobody would notice? Once again I am in the position where it is not worth my petrol money to drive back to the store for a replacement. I am just hoping for a more genuine response this time and some sort of solution.
0
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Alex T
1 reviews | Active since Nov 2025
28 Dec 2025, 17:09
****mers
Just before or on the 3rd of every month oxfords prices spike. Oxford are taking the vulnerable to the cleaners. I bought carrots today that were black with mold when i got them home. Oxford will never see me again, i would rather pay more and get FRESH PRODUCE.
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Alex T
1 reviews | Active since Nov 2025
28 Dec 2025, 17:09
****mers
Just before or on the 3rd of every month oxfords prices spike. Oxford are taking the vulnerable to the cleaners. I bought carrots today that were black with mold when i got them home. Oxford will never see me again, i would rather pay more and get FRESH PRODUCE.
0
Replies (0)DB
Diane B
1 reviews | Active since Sept 2010
9 Dec 2025, 17:48
Complaint Oxford Christmas price gouging champions!
Taking Christmas price gouging to new heights - way to go Oxford! The price of pickled tongue was R69.00/kg on 7 Dec,. Today, on 9 Dec, it is suddenly R120/kg! Wow, nearly double - but thank you for your concern about the community dear Oxford - your PR efforts are noted...
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Diane B
1 reviews | Active since Sept 2010
9 Dec 2025, 17:48
Complaint Oxford Christmas price gouging champions!
Taking Christmas price gouging to new heights - way to go Oxford! The price of pickled tongue was R69.00/kg on 7 Dec,. Today, on 9 Dec, it is suddenly R120/kg! Wow, nearly double - but thank you for your concern about the community dear Oxford - your PR efforts are noted...
0
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Phumlile K
1 reviews | Active since Dec 2025
3 Dec 2025, 13:13
Completely Ignored and Disrespected by Oxford Management
My experience with Oxford Freshmarket was extremely disappointing. I sent multiple emails and direct messages starting Monday, but they ignored all my attempts to communicate. When I finally called, they told me Vanessa would call me back she never did. On top of that, the manager, Mmeli Khoza, was shockingly rude and dismissive, showing zero professionalism. This treatment caused me unnecessary stress and frustration. I do not recommend their service at all
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Phumlile K
1 reviews | Active since Dec 2025
3 Dec 2025, 13:13
Completely Ignored and Disrespected by Oxford Management
My experience with Oxford Freshmarket was extremely disappointing. I sent multiple emails and direct messages starting Monday, but they ignored all my attempts to communicate. When I finally called, they told me Vanessa would call me back she never did. On top of that, the manager, Mmeli Khoza, was shockingly rude and dismissive, showing zero professionalism. This treatment caused me unnecessary stress and frustration. I do not recommend their service at all
0
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